Ticketmaster UK selects Zendesk Support Ticketing System for Customer Support
In 2019, Ticketmaster UK, a United Kingdom based Retail organization with 573 employees and revenues of $159M selected Zendesk Support Ticketing System for Customer Support while displacing Legacy, and integrating with the existing systems being used.
| Customer | Vendor | Old Product | New Product | Category | Market | Users | VAR/SI | When | Live | Ticketmaster UK | Zendesk | Legacy | Zendesk Support Ticketing System | Customer Support | CRM | n/a | n/a | 2019 | 2019 |
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FAQ - Ticketmaster UK selects Zendesk Support Ticketing System for (Customer Support)
In 2019, Ticketmaster UK selected Zendesk Support Ticketing System for Customer Support to modernize their CRM operations and improve scalability, visibility, and control.
The Zendesk Support Ticketing System deployment replaces Legacy and integrates with existing systems to streamline processes, reporting, and compliance across CRM.
Ticketmaster UK is a Retail organization in United Kingdom, with approximately 573 employees and $159M in annual revenue.
Ticketmaster UK has initiated the Zendesk Support Ticketing System implementation with an expected go-live in 2019, supporting its modernization of Customer Support processes.
Ticketmaster UK has not disclosed the SI for the Zendesk Support Ticketing System implementation.
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