Montreal, H3G 1T4, QC,
Canada
CGI
CGI, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CGI collaboration with software players such as 365Talents, Granicus and Bonitasoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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SNCF | Transportation | 276000 | $45.6B | France | 365Talents | 365Talents SkillsDrive | Skills Intelligence | 2022 |
In 2022, SNCF selected 365Talents SkillsDrive as part of a group-wide HR skills-management and internal mobility programme launched in 2020. The selection positioned 365Talents SkillsDrive in the Skills Management and Internal Mobility category to support a consolidated approach to skills mapping, talent discovery, and internal mobility across the group.
The implementation focused on skills management and an internal talent marketplace, with inferred module usage centered on skills inventory, competency profiling, and talent matching capabilities. 365Talents SkillsDrive was configured to surface skill profiles, enable role-to-skill mapping, and support discovery workflows for recruitment, training, and mobility use cases across HR and talent functions.
Delivery was executed as a partnership between Altays, CGI, and 365Talents, with CGI acting as lead integrator and the solution rolled out progressively in 2023. Operational scope covered approximately 150,000 plus employees in France and across SNCF entities, aligning the platform with group HR processes for recruitment, learning, and internal mobility orchestration.
Governance was implemented at the group HR programme level, embedding 365Talents SkillsDrive into existing talent governance and mobility workflows and coordinating phased rollouts by entity. The approach emphasized centralized skills taxonomy alignment, controlled configuration storms through the integrator partnership, and staged adoption across recruitment, training, and mobility business functions.
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SNCF | Transportation | 276000 | $45.6B | France | 365Talents | 365Talents Talent Marketplace | Talent Management | 2022 |
In 2022 SNCF implemented 365Talents Talent Marketplace to modernize skills management, centralize recruitment and training, and boost internal mobility across its French workforce as part of the Tous SNCF transformation. The deployment established 365Talents Talent Marketplace as a Talent Marketplace solution supporting HR, recruitment, internal mobility and learning functions within SNCF.
The implementation focused on core Talent Marketplace capabilities, including a centralized skills taxonomy and profile management, internal opportunity matching and submission workflows, and mechanisms to capture opportunity feedback and mobility intent. Configuration emphasized profile activation and skills normalization to enable automated matching between employees and internal roles or development opportunities.
The public tender was awarded in 2022 to a consortium comprising CGI, Altays and 365Talents, and rollout was executed progressively across SNCF sites in France. Consortium governance coordinated phased onboarding, profile activation campaigns and integration points with recruitment and training processes as defined by the Tous SNCF program, while preserving SNCF control over HR policy and opportunity governance.
Operational coverage included HR talent management, recruitment teams, learning and development, and internal mobility stakeholders, with the deployment achieving approximately 96% active profiles and more than 30,000 positive opportunity feedbacks within months of progressive rollout. Governance practices centered on centralized skills stewardship, opportunity approval workflows and ongoing profile hygiene to sustain the Talent Marketplace capability.
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NSW Department of Customer Service | Government | 5450 | $1.9B | Australia | Granicus | AMANDA Case Management Platform | Case Management | 2021 |
In 2021, the NSW Department of Customer Service implemented the AMANDA Case Management Platform as the core technology for its Licence.NSW digital licensing program. The program was funded by the Digital Restart Fund and engaged Granicus as the vendor and CGI as the implementation partner following a robust procurement process.
The AMANDA Case Management Platform is a Case Management application configured to digitize application intake, renewals, and evidencing workflows across licensing schemes for tradespersons, property and planning, animals, gaming, and environment protection. Implementation focused on form automation, case workflow orchestration, automated approval routing, compliance controls, and embedded data analytics to support regulatory reporting and operational monitoring.
Deployment included integrations that enabled identity verification and an integrated payment system to support contactless transactions, and the platform was embedded within the Licence.NSW customer channel to reduce dependency on in-person counters. The implementation also linked AMANDA Case Management Platform workflows to internal staff approval processes to streamline case progression and reduce manual handoffs.
Governance for the rollout was managed through the Licensing Program, with CGI providing implementation services and configuration support. Process simplification and workflow redesign were core objectives, aligning operational procedures and staff workflows to the new Case Management patterns implemented in AMANDA.
Explicit outcomes reported include approximately 40 million dollars in benefits realized across licensing programs for 2021 through 2023 and 9,800 fewer walk in Service NSW Centre visits from the previous year as customers completed licensing transactions online. Licence.NSW powered by Granicus AMANDA and delivered by CGI enabled the NSW Department of Customer Service to extend digital self service to residents, businesses, and internal staff while consolidating licensing case management and compliance capabilities.
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Manufacturing | 120 | $60M | France | Bonitasoft | Bonita Platform | Business Process Management | 2013 |
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Government | 78256 | $55.0B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2003 |
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Government | 15000 | $10.4B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2015 |
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Government | 37040 | $37.0B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2013 |
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Government | 27985 | $21.0B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2017 |
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Government | 24917 | $13.8B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2012 |
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Government | 9340 | $8.9B | United States | CGI Group | CGI Advantage Financial Management | ERP Financial | 2002 |
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Buyer Intent: Companies Evaluating CGI Services
- Gov of Manitoba CA, a Canada based Government organization with 14000 Employees
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