Montreal, H3G 1T4, QC,
Canada
CGI
CGI, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. CGI collaboration with software players such as CGI Group, Eurostep and IBM empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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WiZink Bank | Banking and Financial Services | 1200 | $133M | Spain | CGI Group | CGI CACS Enterprise | Debt Collection and Recovery | 2017 |
In 2017, WiZink Bank implemented CGI CACS Enterprise as its Debt Collection and Recovery platform to modernize enterprise collections and default management. The deployment was executed with CGI as the implementation partner, focused on finance and collections operations across Spain, and positioned within a long term partnership supporting the bank's digital transformation.
CGI CACS Enterprise was configured to provide centralized case management, automated collection workflows, account segmentation and scoring, payment arrangement tracking, dispute handling, and operational reporting. The implementation emphasized workflow orchestration for collector workqueues and consolidated analytics to support default portfolio management.
The deployment delivered an enterprise instance of CGI CACS Enterprise that centralized collections operations and standardized processes across the bank's collections teams in Spain. Operational coverage included default management, inbound and outbound contact orchestration, and consolidated reporting for finance and collections stakeholders.
Governance was structured through the strategic partnership with CGI to align collections processes, compliance controls, and rollout sequencing across business units. CGI public communications cite improved operational performance and customer experience and reference typical CACS outcomes including reductions in net credit loss and default management OPEX savings.
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Volvo Car | Automotive | 43600 | $41.5B | Sweden | Eurostep | Eurostep ShareAapace iAIM | Product Lifecycle Management | 2015 |
In 2015, Volvo Car deployed Eurostep ShareAspace iAIM as a cloud service delivered by CGI. The implementation addressed Product Lifecycle Management requirements for cross-company product-data sharing and synchronization between Volvo Car and its CEVT engineering centre.
Eurostep ShareAspace iAIM was provisioned as a cloud-based PLM collaboration layer, configured to support product-data sharing, lifecycle synchronization, access controls, and engineering collaboration workflows. The deployment emphasized synchronized exchange of engineering datasets and bill of materials aligned to PLM collaboration patterns, and it established controlled access and version coordination for distributed engineering teams.
The production rollout in 2015 was delivered into production by CGI as the cloud service provider and targeted automotive and manufacturing engineering functions across Volvo Car and CEVT. Governance measures centered on synchronized data workflows and centralized sharing controls, which supported improved engineering collaboration and data flow in automotive development.
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Virginia Department Of Taxation | Government | 845 | $34.4B | United States | IBM | IBM Datacap | Intelligent Document Processing | 2001 |
In 2001, the Virginia Department Of Taxation implemented IBM Datacap Taskmaster to automate capture and processing of paper tax returns at its Richmond processing center. The deployment positioned IBM Datacap as the agency's Intelligent Document Processing application for intake, classification and verification of roughly 1.2 million returns annually.
The implementation leveraged IBM Datacap Taskmaster capabilities for image capture, optical character recognition, classification and validation, configured to achieve approximately 84% auto-capture. Integrator CGI delivered and configured the solution, and system architecture centralized scanning and batch ingestion at Richmond while enabling server-side capture and remote operator sessions for verification.
Operational coverage included the Richmond processing center and distributed remote verification across the Commonwealth, impacting tax processing and operations teams responsible for intake, exception handling and quality control. The deployment enabled distributed verification workflows to rebalance operator workloads and cut processing time in half for the captured return volume, improving throughput and service levels.
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Banking and Financial Services | 428 | $75M | United States | CGI Group | CGI All Payments | Payment Processing | 2021 |
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Professional Services | 12000 | $1.8B | United States | CGI Group | CGI Strata Enterprise | Business Process Management | 2007 |
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Professional Services | 12000 | $1.8B | United States | CGI Group | CGI CACS Enterprise | Debt Collection and Recovery | 2008 |
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Banking and Financial Services | 1200 | $80M | Canada | SAP | SAP SuccessFactors Employee Central | Core HR | 2018 |
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Banking and Financial Services | 1200 | $80M | Canada | SAP | SAP SuccessFactors Performance and Goals | Performance and Goal Management | 2018 |
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Banking and Financial Services | 1200 | $80M | Canada | SAP | SAP SuccessFactors Succession and Development | Succession and Leadership Planning | 2018 |
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Retail | 1600 | $811M | Switzerland | SAP | SAP ERP ECC 6.0 - Financial Accounting (FI) | ERP Financial | 2010 |
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Buyer Intent: Companies Evaluating CGI Services
- Gov of Manitoba CA, a Canada based Government organization with 14000 Employees
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