Sywell, NN6 0BN,
United Kingdom
Document Genetics
Document Genetics, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Document Genetics collaboration with software players such as Document Genetics empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Document Genetics | Document Genetics | Document Genetics | Document Management | Content Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Jersey Water | Utilities | 95 | $22M | Jersey | Document Genetics | Document Genetics | Document Management | 2019 |
In 2019, Jersey Water implemented Document Genetics Formate eVo to take control of the design and delivery for quarterly customer bills. The deployment used Document Genetics in the Document Management category to replace pre printed stationery with plain paper and digital email fulfilment for customer billing.
Configuration emphasized document composition and output management, with inferred module usage consistent with document composition, template design, conditional content rendering, and channel specific output formatting. Automation of batch composition and routing to print and email channels supported recurring quarterly billing runs, while template libraries and composition rules were centralized to increase billing flexibility.
Operational scope focused on billing and customer communications at Jersey Water, with document production orchestrated for quarterly invoices and related correspondence. Source notes did not specify named system integrations, so the implementation narrative does not claim specific ERP or customer care connections, instead consolidating invoice generation, plain paper print output, and email fulfillment into a single Document Management workflow.
Document Genetics supplied the Formate eVo solution and acted as the implementation partner for the rollout. The change transferred control of bill design and delivery to Jersey Water billing operations, increased billing flexibility, and reduced print and postage costs.
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Medigold Health | Healthcare | 530 | $115M | United Kingdom | Document Genetics | Document Genetics | Document Management | 2012 |
In 2012, Medigold Health implemented Document Genetics in the United Kingdom, procuring the Document Genetics application as its core Document Management platform. Document Genetics served as both vendor and implementation partner and worked with Medigold Health’s technical team to deliver a customised solution branded as MediDocs.
The MediDocs implementation was configured as an electronic document repository built on infoRouter to manage patient records and clinician referrals. The deployment emphasized indexed storage and retrieval workflows for clinical content, with configuration to support role based access and clinician-facing record retrieval processes consistent with Document Management and clinical records handling.
Functional scope centered on document management and clinical records capabilities, inferred module usage includes DMS and clinical records access, referral intake workflow support, and document indexing for rapid retrieval. The Document Genetics Document Management deployment was organized to support clinician workflows and referral processing, aligning repository structure with clinical document types and access roles.
Governance and rollout were executed in collaboration with Medigold Health’s internal technical team, and the solution was later scaled to approximately 550 users. The scaled MediDocs environment improved clinician access and retrieval of patient records and referrals, reflecting operational adoption across clinical functions at Medigold Health.
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PCM | Manufacturing | 630 | $109M | France | Document Genetics | Document Genetics | Document Management | 2018 |
In 2018, PCM implemented Document Genetics as its Document Management solution across PCM UK operations. The deployment used infoRouter EDMS alongside a dedicated scanning workstation to digitise and index thirty years of job and contract files, creating a central searchable repository for historical records.
The implementation configured EDMS functionality with optical character recognition capture and automated indexing to convert paper archives into metadata rich electronic records. Document Genetics acted as the implementer and provisioned the scanning workstation, capture workflows, and repository configuration to support records management, full text search, and retention tagging.
Rollout focused on UK operational sites and contract management workflows, with process changes to scanning, indexing, and access governance to support compliance and disaster recovery objectives. The project delivered improved document retrieval, strengthened compliance and disaster recovery capabilities, and achieved over 20 hours saved per month with an under six month payback.
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Buyer Intent: Companies Evaluating Document Genetics Services
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