Sydney, 2000, NSW,
Australia
Fusion5
Fusion5, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Fusion5 collaboration with software players such as Microsoft, Fusion5 and Oracle empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Manufacturing | 150 | $20M | Australia | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2018 |
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Life Sciences | 900 | $100M | Australia | Microsoft | Microsoft Azure Cloud Services | Application Hosting and Computing Services | 2019 |
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Education | 4000 | $494M | New Zealand | Fusion5 | Fusion5 CRM | CRM | 2020 |
In 2020 University of Otago implemented Fusion5 CRM, a Microsoft Dynamics 365 Customer Engagement deployment delivered by Fusion5. The CRM went live in May 2020 to unify student, alumni and stakeholder engagement across the Dunedin campus and related departments.
Fusion5 CRM was configured to deliver core CRM capabilities aligned to Dynamics 365 Customer Engagement, including centralized contact management, engagement tracking, campaign and automated outreach workflows, and alumni relationship management. Configuration emphasized role based views, activity timelines and automated outreach to support sustained engagement and record level activity visibility.
The deployment supports thousands of contacts and has logged over a million record views, operating across the Dunedin campus and supporting outreach across New Zealand. The system directly supports business functions in student engagement, alumni relations and automated stakeholder outreach, providing a unified engagement record for departmental use.
Fusion5 served as the implementation partner and led delivery and rollout, embedding the CRM into university engagement workflows and centralizing processes for departments. The implementation established a single system of record for student and alumni engagement and instrumented automated outreach capabilities to standardize engagement operations.
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Transportation | 2338 | $496M | Australia | Oracle | Oracle E-Business Suite | ERP Financial | 2014 |
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Healthcare | 350 | $23M | New Zealand | Fusion5 | Fusion5 ApprovalPlus Accounts Payable | AP Automation | 2018 |
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Government | 68 | $221M | New Zealand | Fusion5 | Fusion5 Jemini Talent and Performance | Performance and Goal Management,Talent Management | 2021 |
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Government | 68 | $221M | New Zealand | Fusion5 | Fusion5 Jemini HR | Core HR | 2021 |
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Government | 68 | $221M | New Zealand | Fusion5 | Fusion5 Jemini Onboarding | Onboarding | 2021 |
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Government | 68 | $221M | New Zealand | Fusion5 | Fusion5 Learning and Development | Learning and Development | 2021 |
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Buyer Intent: Companies Evaluating Fusion5 Services
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