London, N1 9AJ,
United Kingdom
Greenlight Commerce
Greenlight Commerce, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Greenlight Commerce collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Greenlight Commerce | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce |
| Greenlight Commerce | SAP | SAP Business ByDesign | ERP Financial | ERP Financial Management |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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British Home Store | Retail | 2300 | $300M | United Kingdom | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | 2017 |
In 2017 British Home Store deployed SAP Commerce Cloud (ex Hybris) as its eCommerce platform. The implementation established a new public-facing website to support online retail sales for the retailer, with a clear focus on catalog, checkout and order orchestration capabilities.
Greenlight Commerce delivered the project, configuring SAP Commerce Cloud (ex Hybris) storefront components, product catalog management, customer engagement workflows, checkout workflows and order management features consistent with eCommerce functional patterns. The implementation emphasized rapid configuration and reuse of standard commerce modules to meet an aggressive timeline while preserving extensibility for retail promotions and catalog updates.
Architecturally the solution integrated SAP Commerce Cloud with SAP Business ByDesign to align product master data, pricing and order flows between the commerce layer and the back-office ERP. The case study describes an API integrated topology and a coordinated data model between the commerce application and Business ByDesign to ensure transactional order capture and downstream order processing.
Project governance was led through a focused delivery model with Greenlight Commerce as the system integrator and British Home Store IT stakeholders managing scope and signoff. The engagement was delivered on budget and completed in an eight week delivery window, as documented in the vendor case study.
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Euronics UK | Retail | 600 | $310M | United Kingdom | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | 2019 |
In 2019, Euronics UK implemented SAP Commerce Cloud (ex Hybris) as the central eCommerce platform, a program that followed a September 2018 launch phase and targeted both Agents and consumers. The implementation was positioned to deliver a unified eCommerce capability across CIH in the UK, addressing B2B agent workflows and B2C customer journeys under a single platform.
SAP Commerce Cloud (ex Hybris) was configured to support dual B2B and B2C modules, including an Agent portal for offers and group communications, responsive multi-device storefront templates, advanced search and browse for complex ordering, and self-service capabilities for invoicing, credit management and product claims. The implementation included detailed functional and technical specifications to encode business rules for immediate delivery, future periodic delivery and restricted trade show offers.
The deployment was integrated with core SAP ERP using an ERP blueprint and interface specifications produced during a four month discovery phase, Atos provided SAP S/4HANA ERP delivery while Greenlight Commerce led the SAP Commerce Cloud build. Architects consolidated six separate purchase systems down to one unified commerce system, and implemented interface and custom logic to synchronize order, invoice and merchandising data between SAP Commerce Cloud and the ERP landscape.
Delivery followed an iterative scrum runbook with workshops, interviews, internal system testing, client acceptance testing, onsite consultancy, formal training and written end-user materials for rollout governance. Explicit outcomes recorded in project documentation include consolidation of purchase systems, a state of the art B2C commerce experience, an Agent communication portal, autonomy for CIH to manage trading and merchandising content without routine technical intervention, and a foundation for future incremental enhancements.
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Siemens UK | Manufacturing | 11600 | $5.7B | United Kingdom | SAP | SAP Commerce Cloud (ex Hybris) | eCommerce | 2017 |
In 2017, Siemens UK engaged Greenlight Commerce to deliver a rapid Proof of Concept on SAP Commerce Cloud (ex Hybris) as an eCommerce solution to validate a digital servicing and maintenance journey for industrial turbines. The engagement was run for the Siemens Power and Gas Division with the explicit objective of surfacing turbomachine data on account pages so customers could self-identify relevant parts and services.
The POC modeled core functional modules within SAP Hybris Commerce and leveraged the SAP Hybris B2B Accelerator backend. Implemented capabilities included dual user journeys for customers and Siemens Regional Managers, product catalog modeling that represented products, engine data and service kits with sample data, a user interface comprising header, navigation, customer dashboard, engine selection pages, product listings and basket, a custom facet navigation strategy, user model and authentication, and a customized basket creation flow with simulated order placement.
The solution was developed as a rapid, standalone demo architecture completed within five weeks, delivered to demonstrate functionality at a senior stakeholder review. The POC was intentionally built on a production-capable foundation so what was implemented can be extended into a Production Ready solution rather than being throwaway work. Operational scope targeted servicing and maintenance workflows for turbine customers and internal regional management, aiming to reduce manual order validation and improve self-service access to parts and services.
Governance for the engagement focused on prioritizing a concise feature set to build a business case and to enable adoption across the division and broader Siemens business. Siemens identified explicit outcomes during scoping, including reducing incorrect parts being ordered and lowering the overhead of manual order review, and the POC also surfaced opportunities to upsell and cross sell service packs and parts packs within the eCommerce journey.
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Buyer Intent: Companies Evaluating Greenlight Commerce Services
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