Armonk, 10504, NY,
United States
Ibm
Ibm, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Ibm collaboration with software players such as Oracle, IBM and SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Abcam | Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle Procurement Cloud | Procurement | 2016 |
In 2016 Abcam implemented Oracle Procurement Cloud as a core part of a global Procurement rollout. The implementation was executed with IBM as the systems integrator and organized into phased releases across the company footprint, notably a Phase 1 US release spanning three sites and further coverage in China and Australia, completing six implementation cycles across phases 1 and 2.
The Oracle Procurement Cloud deployment focused on the procurement module functional configurations, including approver hierarchies, FBDI data load preparation, and OTBI reporting alignment to business function expectations. The program included formal data migration workstreams with three migration phases for cutover data, structured UAT and cross-program test script development and execution, and configuration tuning to resolve module limitations.
Operational integration was conducted with Planning, Finance, Procurement business as usual teams, Program Architects, Business Analysts, and Business Process Owners, with IBM consultants supporting detailed design workshops and technical resolutions. The rollout included business walkthroughs for end users, formal training requirement reviews, and Hyper care support post cutover to address site level issues and sustain adoption.
Governance activities centered on agreeing a single global procurement process, reviewing and approving Functional Specification Documents and OTBI report definitions, and maintaining lessons learned to prevent repeat issues. The team also managed SRM deployment activities to the top 10 suppliers in the managers supplier network to strengthen supplier relationships and procurement process standardization.
The engagement produced explicit business outcomes reported by the project team, including rapid enablement of COVID-19 related product offerings to researchers and contribution to achieving the Global savings target ahead of year end. The role documented deep SME insight into cloud based ERP procurement operations through hands on configuration, testing, cutover and post go live support for Oracle Procurement Cloud.
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Abcam | Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle CX Cloud | Customer Experience | 2016 |
In 2016 Abcam implemented Oracle CX Cloud as its Customer Experience platform in a program managed with IBM, deploying Oracle Cloud Applications alongside webMethods middleware. The implementation targeted global customer engagement and support processes for Abcam, a multi-language life sciences tools provider, and established a cloud-hosted application footprint in Oracle Cloud.
The live functional footprint includes Oracle Sales Cloud, Oracle Service Cloud, and Oracle Marketing Cloud, with Oracle Fusion HCM also provisioned and operating in production. A subsequent phase for Oracle Fusion Finance and Procurement is under implementation, reflecting a phased rollout of Customer Experience and adjacent enterprise functions.
Architecture and integrations center on Oracle CX Cloud connected through webMethods middleware to manage application-to-application orchestration and scalable integrations, with IBM accountable for the operational management of the stack. The environment is operated from IBM UK in Cambridge with coordination of offshore delivery, and maintenance support is being provided for the live CX and HCM modules.
Operational governance was established under IBM service delivery leadership, including first line service delivery responsibilities, transition of support for live modules from a third-party, and ongoing issue resolution. Formal processes for Change, Incident, and Problem management are enforced, service level reviews are conducted, and a RAID log plus security incident reviews are maintained to govern ongoing support and future rollout activities.
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Abcam | Life Sciences | 1760 | $481M | United Kingdom | Oracle | Oracle Cloud SCM | Supply Chain Management | 2016 |
In 2016 Abcam implemented Oracle Cloud SCM as its primary application for Supply Chain Management. The deployment positioned Oracle Cloud SCM alongside Oracle Product Hub and Oracle Manufacturing to establish centralized product and manufacturing master data, and to provide core supply chain planning and execution capabilities.
During March 2020 to May 2020 a programme called Project Sherpa included configuration and delivery of Oracle Fusion Cloud SCM together with Oracle Fusion Financials ERP, Oracle Order Management, Oracle CPQ, Oracle GTM and Manhattan SCALE. A solution architect on the programme was responsible for solution design across Planning, Procurement, Inventory Management and Warehouse Management, defining functional workflows for demand and supply planning, procurement orchestration, inventory controls and warehouse process execution.
Implementation work was delivered with Ibm as the implementation partner, integrating Oracle Cloud SCM and Oracle Product Hub with order management and finance functions via Oracle Order Management and Oracle Fusion Financials ERP. Governance emphasized master data consolidation, configuration controls and process orchestration to align supply chain, procurement and warehouse operations within Abcam's life sciences business functions.
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Automotive | 1000 | $120M | Egypt | IBM | IBM Cloud (formerly IBM Bluemix and IBM SoftLayer) | Application Hosting and Computing Services | 2020 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP ERP ECC 6.0 | ERP Financial | 2020 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP HANA | Database Management | 2018 |
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Automotive | 1000 | $120M | Egypt | SAP | SAP S/4HANA Cloud | ERP Financial | 2020 |
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Automotive | 1000 | $120M | Egypt | IBM | IBM Power Systems | Application Hosting and Computing Services | 2018 |
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Manufacturing | 1596 | $400M | Peru | SAP | SAP S/4 HANA | ERP Financial | 2017 |
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Manufacturing | 1596 | $400M | Peru | SAP | SAP HANA | Database Management | 2017 |
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Buyer Intent: Companies Evaluating Ibm Services
- Hitachi Vantara, a United States based Professional Services organization with 6300 Employees
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