Paris, 92300,
France
Notion Edge
Notion Edge, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Notion Edge collaboration with software players such as SAP empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
| Reseller and SI | Vendor | Application | Category | Market |
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| Notion Edge | SAP | SAP Field Service Management | Field Service Management | ERP Services and Operations |
| Notion Edge | SAP | SAP S/4 HANA | ERP Financial | ERP |
| Notion Edge | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | CRM |
| Notion Edge | SAP | SAP Service Cloud | Customer Support | CRM |
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
In 2020, Batisec implemented SAP Sales Cloud (ex CallidusCloud) to establish a scalable CRM foundation to support rapid commercial growth. Batisec is a French manufacturer of construction site protections serving major construction clients and more than 13,000 customers across France and Europe, operating two production plants and eight warehouses with approximately 50 employees.
Notion Edge configured SAP Sales Cloud (ex CallidusCloud) to deliver core Sales Automation,Sales Engagement functionality, emphasizing account and contact management, opportunity management, configurable quoting and price book support, activity and task automation, and sales engagement workflows. Configuration focused on standardizing sales processes, instituting pipeline and territory management, and enabling structured lead-to-order workflows aligned to both commercial and after-sales teams.
The implementation by Notion Edge provisioned a centralized CRM instance used by sales and customer support to improve inter-team communication and process consistency, with system configuration supporting both sales and service use cases. Governance centered on process standardization and computerized workflows to better structure operations across Batisec’s commercial organization and customer support functions, reflecting the company’s stated objective to support growth and facilitate communication between teams.
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Batisec | Manufacturing | 40 | $7M | France | SAP | SAP Service Cloud | Customer Support | 2020 |
In 2020, Batisec implemented SAP Service Cloud with Notion Edge to address limits in its existing CRM and to better structure sales and customer support processes. The deployment targeted Customer Support capabilities and CRM functions for the French manufacturer serving construction clients across France and Europe.
The SAP Service Cloud implementation focused on core Customer Support functionality, including service ticketing, case management, customer interaction tracking, and service order orchestration aligned to Batisec’s commercial workflows. Configuration emphasized centralizing customer records and service workflows to support a customer base exceeding 13,000 accounts and an annual project volume of roughly 6,000 engagements.
Notion Edge led the deployment and provisioned SAP Service Cloud across Batisec’s commercial and service teams, with operational coverage extending to two production plants and eight warehouses. The implementation emphasized workflow automation and shared customer visibility between sales and service functions to improve coordination of deliveries, site installations, and after-sales support for major accounts such as Bouygues, Eiffage, and Vinci.
Governance and process work focused on standardizing procedures and improving cross-functional communication, reflecting Batisec’s prior efforts to computerize processes. Company leadership stated the existing CRM was showing its limits, and the SAP Sales & Service Cloud CRM deployment is reported to have strengthened client relationships while structuring internal sales and support operations.
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BMI France | Manufacturing | 1000 | $230M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2019 |
In 2019 BMI France deployed SAP Sales Cloud (ex CallidusCloud) to consolidate CRM capabilities under the Apps Category Sales Automation,Sales Engagement and to improve customer experience and satisfaction. The deployment was executed with implementation partner Notion Edge and targeted BMI Group operations in France as a focal point of a multi-country rollout strategy.
SAP Sales & Service Cloud was configured to support core sales and service modules, including lead management, case and complaints management, sales engagement workflows, and digital document management. The implementation followed a System Core Model approach to structure and automate sales and marketing processes, and to enforce master data governance for products, customers, and contacts.
The solution was integrated into the broader SAP landscape, linking lead to cash processes from SAP Sales & Service Cloud through cash collection in SAP S/4 Hana, and incorporating manufacturing and quality process touchpoints. Cross-department collaboration was enabled through a Google integration, and the platform centralized shared digitalized documents such as visit reports, pictures, court decisions, and insurance requests. The operational rollout covered France, UK Ireland, the Nordics, and Poland and supported more than 150 sales representatives, including direct and indirect channel interactions.
Governance activities focused on harmonizing sales processes to facilitate mergers and acquisitions and subsequent integrations, standardizing customer complaints handling, and improving master data management across the organization. The System Core Model provided a repeatable configuration baseline to reduce complexity in the IT landscape and to accelerate future site or country deployments.
As a result of the SAP Sales Cloud implementation, SAP Sales & Service Cloud was deployed across the named countries, a centralized data model for products, customers, and contacts was established, cross-department collaboration was improved via Google integration, and the global lead to cash process is managed end to end in SAP including manufacturing and quality processes. The rollout also enhanced interaction between direct and indirect sales representatives, enabled shared digital document workflows, and improved monitoring of calls for tenders.
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Manufacturing | 1000 | $230M | France | SAP | SAP S/4 HANA | ERP Financial | 2019 |
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Manufacturing | 1000 | $230M | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Field Service Management | Field Service Management | 2019 |
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Construction and Real Estate | 21505 | $4.9B | France | SAP | SAP Service Cloud | Customer Support | 2019 |
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Automotive | 153000 | $30.9B | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2020 |
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Automotive | 153000 | $30.9B | France | SAP | SAP Service Cloud | Customer Support | 2020 |
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Manufacturing | 200 | $35M | France | SAP | SAP Sales Cloud (ex CallidusCloud) | Sales Automation,Sales Engagement | 2018 |
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Buyer Intent: Companies Evaluating Notion Edge Services
- Al-Futtaim Group, a United Arab Emirates based Professional Services organization with 33000 Employees
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| Al-Futtaim Group | Professional Services | 33000 | $12.7B | United Arab Emirates | 2025-09-30 |