Top Call Center Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.

Custom data cuts related to the Call Center software market are available:
  • Top 10 Call Center software vendors, market share and forecast 2024-2029
  • 2023 Call Center software market by revenue Type (on-prem vs cloud)
  • 2023 Call Center software market by customer size (no. of employees, revenue)
  • 2023 Call Center software market by industry (21 verticals)
  • 2023 Call Center software market by geography (city, state, country, region)
  • 2023 Call Center software market by channel (direct vs indirect)
  • 2023 Call Center software market by product market share

Some of the Call Center apps that we have been tracking include: Genesys Cloud CX, 8x8 Contact Center, 8x8 Virtual Office, Five9 Cloud, Phonon Contact Centre Automation, TQ Call Center, CallPage Automatic Call Distributor (ACD), Callrevu, Qooqie Call Tracking, Avaya Aura Communication Manager, Cisco Unified Contact Center Enterprise, Genesys PureCloud Platform, Avaya Call Management System, Puzzel Contact Centre, Talkdesk Enterprise Contact Center Platform, Avaya Aura Contact Center, Amazon Connect Cloud Contact Center, Zendesk Talk, Bmetric, Genesys PureConnect Platform and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
UJET UJET CCaaS 3.0 Call Center CRM 17
Genesys Genesys Cloud CX Call Center CRM 832
Oracle Peoplesoft CRM Call Center Application Call Center CRM 0
Cogito Corp Cogito AI Solution Call Center CRM 2
LiveOps LiveOps Social Call Center CRM 1
Odigo Odigo CCaaS Call Center CRM 7
TASKE Technology TASKE Cloud Call Center CRM 0
Amazon Web Services (AWS) Amazon Connect Cloud Contact Center Call Center CRM 45
FIVE CRM FIVE CRM Call Center CRM 5
Phonon Communications Phonon Contact Centre Automation Call Center CRM 203
Showing 241 to 250 of 331 entries

Buyer Intent: Companies Evaluating Call Center Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Call Center applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Call Center apps include:

  1. BASF, a Germany based Life Sciences organization with 111408 Employees
  2. Frontlogix, a United States based Professional Services company with 50 Employees
  3. P3Fusion, a United States based Professional Services organization with 39 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found