Top Call Center Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.

Custom data cuts related to the Call Center software market are available:
  • Top 10 Call Center software vendors, market share and forecast 2024-2029
  • 2023 Call Center software market by revenue Type (on-prem vs cloud)
  • 2023 Call Center software market by customer size (no. of employees, revenue)
  • 2023 Call Center software market by industry (21 verticals)
  • 2023 Call Center software market by geography (city, state, country, region)
  • 2023 Call Center software market by channel (direct vs indirect)
  • 2023 Call Center software market by product market share

Some of the Call Center apps that we have been tracking include: Genesys Cloud CX, 8x8 Contact Center, 8x8 Virtual Office, Five9 Cloud, Phonon Contact Centre Automation, TQ Call Center, CallPage Automatic Call Distributor (ACD), Callrevu, Qooqie Call Tracking, Avaya Aura Communication Manager, Cisco Unified Contact Center Enterprise, Genesys PureCloud Platform, Avaya Call Management System, Puzzel Contact Centre, Talkdesk Enterprise Contact Center Platform, Avaya Aura Contact Center, Amazon Connect Cloud Contact Center, Zendesk Talk, Bmetric, Genesys PureConnect Platform and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Callstream Callstream Midas Call Center CRM 1
Cirrus Cirrus Contact Centre Pro Call Center CRM 4
Cisco Systems Cisco Unified Contact Center Express Call Center CRM 26
Cisco Systems Cisco WebEx Contact Centre Call Center CRM 5
Clarity Clarity Call Center Call Center CRM 1
Collab Collab OneContact Suite Call Center CRM 1
Genesys Genesys Agent Desktop Call Center CRM 4
Genesys Genesys Cloud CX Dialer Call Center CRM 5
Genesys Genesys Interaction Workspace (iWS) Call Center CRM 4
Genesys Genesys PureEngage Cloud Call Center CRM 2
Showing 101 to 110 of 329 entries

Buyer Intent: Companies Evaluating Call Center Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Call Center applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Call Center apps include:

  1. BASF, a Germany based Life Sciences organization with 111408 Employees
  2. Frontlogix, a United States based Professional Services company with 50 Employees
  3. P3Fusion, a United States based Professional Services organization with 39 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found