Top Call Center Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Call Center software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Call Center software market size and forecast assumptions and perhaps the rise and fall of certain Call Center vendors.

Custom data cuts related to the Call Center software market are available:
  • Top 10 Call Center software vendors, market share and forecast 2024-2029
  • 2023 Call Center software market by revenue Type (on-prem vs cloud)
  • 2023 Call Center software market by customer size (no. of employees, revenue)
  • 2023 Call Center software market by industry (21 verticals)
  • 2023 Call Center software market by geography (city, state, country, region)
  • 2023 Call Center software market by channel (direct vs indirect)
  • 2023 Call Center software market by product market share

Some of the Call Center apps that we have been tracking include: Genesys Cloud CX, 8x8 Contact Center, 8x8 Virtual Office, Five9 Cloud, Phonon Contact Centre Automation, TQ Call Center, CallPage Automatic Call Distributor (ACD), Callrevu, Qooqie Call Tracking, Avaya Aura Communication Manager, Cisco Unified Contact Center Enterprise, Genesys PureCloud Platform, Avaya Call Management System, Puzzel Contact Centre, Talkdesk Enterprise Contact Center Platform, Avaya Aura Contact Center, Amazon Connect Cloud Contact Center, Zendesk Talk, Bmetric, Genesys PureConnect Platform and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
ImBox Sweden ImBox Telephony Call Center CRM 0
IgniteTech IgniteTech Corizon Call Center CRM 0
Greenlight Innovation Greenlight CRM Call Center CRM 3
Genpact Genpact Cora ContactUs.ai Call Center CRM 0
Genius Software Solutions Genius Dialer Call Center CRM 1
Genius Software Solutions Genius Call Screen & Video Recording Call Center CRM 1
Genesys Genesys PureEngage Platform Call Center, Customer Engagement CRM 15
Genesys Genesys PureEngage Cloud Call Center CRM 2
Genesys Genesys PureConnect Platform Call Center, Customer Experience CRM 30
Genesys Genesys PureCloud Platform Call Center, Customer Experience CRM 69
Showing 141 to 150 of 329 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. BASF, a Germany based Life Sciences organization with 111408 Employees
  2. Frontlogix, a United States based Professional Services company with 50 Employees
  3. P3Fusion, a United States based Professional Services organization with 39 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found