AI Buyer Insights:

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:
  • Top 10 Customer Experience software vendors, market share, 2010-to-present, and five-year forecast
  • 2010-to-present Customer Experience software market by revenue Type (on-prem vs cloud vs AI)
  • 2010-to-present Customer Experience software market by customer size (revenue, employees, asset)
  • 2010-to-present Customer Experience software market by industry (21 verticals)
  • 2010-to-present Customer Experience software market by geography (city, state, country, region)
  • 2010-to-present Customer Experience software market by channel (direct vs indirect)
  • 2010-to-present Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Oracle Advertising (ex Oracle Data Cloud), Formstack Forms, Qualtrics CustomerXM, Contentsquare, Emplifi Astute VoCiperceptions, Momentive Usabilla, AutoAlert CXM, Survicate Customer Experience and Survey Software, Oracle CX Cloud, Alchemer Survey, Google Forms, Medallia Kampyle, Feefo Surveys, Popmenu, Gainsight Customer Experience (CX), Decibel Insight and many others.

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Logo Vendor Product Category Market Records
Contentsquare Hotjar Customer Experience CRM 85929
FullStory FullStory Customer Experience CRM 31688
Adobe Systems Adobe Experience Cloud Customer Experience CRM 27269
Wufoo Wufoo Forms Customer Experience CRM 3932
Oracle Oracle Advertising (ex Oracle Data Cloud) Customer Experience CRM 3321
Formstack Formstack Forms Customer Experience CRM 2417
Qualtrics Qualtrics CustomerXM Customer Experience CRM 2349
Contentsquare Contentsquare Customer Experience CRM 2097
Emplifi Emplifi Astute VoCiperceptions Customer Experience CRM 1887
Momentive (formerly SurveyMonkey) Momentive Usabilla Customer Experience CRM 1414
Showing 1 to 10 of 615 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. Bremich Cabinetmakers New Zealand, a New Zealand based Manufacturing organization with 15 Employees
  2. Salamanca Group Holdings Ltd, a United Kingdom based Banking and Financial Services company with 88 Employees
  3. Refrigeration Sales, a United States based Distribution organization with 133 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found
FAQ - APPS RUN THE WORLD Customer Experience Software Coverage

Customer Experience is a software category within the CRM market used by organizations across 21+ industries.

The most adopted Customer Experience apps include Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Oracle Advertising (ex Oracle Data Cloud), Formstack Forms, Qualtrics CustomerXM, Contentsquare, Emplifi Astute VoCiperceptions and Momentive Usabilla.

Category leaders by customer count include Contentsquare, FullStory, Adobe Systems, Wufoo, Oracle, Formstack, Qualtrics, Emplifi, Momentive (formerly SurveyMonkey) and AutoAlert.

We currently track 615 Customer Experience applications with 181194 verified customer records.

The dataset is updated daily, covers historical records since the 1990s, and is revalidated once per year.

Over the last 12 months we recorded 32 active evaluations in Customer Experience, including Bremich Cabinetmakers New Zealand, Salamanca Group Holdings Ltd and Refrigeration Sales.

Subscribe to APPS RUN THE WORLD to access complete Customer Experience datasets, including customer lists, firmographics, technographics, and deployment details.