Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:
  • Top 10 Customer Experience software vendors, market share and forecast 2023-2028
  • 2023 Customer Experience software market by revenue Type (on-prem vs cloud)
  • 2023 Customer Experience software market by customer size (no. of employees, revenue)
  • 2023 Customer Experience software market by industry (21 verticals)
  • 2023 Customer Experience software market by geography (city, state, country, region)
  • 2023 Customer Experience software market by channel (direct vs indirect)
  • 2023 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Formstack Forms, Qualtrics CustomerXM, Emplifi Astute VoCiperceptions, Contentsquare, AutoAlert CXM, Momentive Usabilla, Oracle CX Cloud, Survicate Customer Experience and Survey Software, Alchemer Survey, Google Forms, Medallia Kampyle, Feefo Surveys, Popmenu, Oracle Advertising (ex Oracle Data Cloud), Gainsight Customer Experience (CX), Decibel Insight and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
IBM IBM Digital Experience Manager Customer Experience CRM 3
Nice Systems NICE Voice of the Customer Customer Experience CRM 9
Medallia Medallia Experience Cloud Customer Experience CRM 195
Adobe Systems Adobe Experience Cloud Customer Experience CRM 24673
Oracle Oracle CX Cloud Customer Experience CRM 787
SugarCRM SugarCRM Customer Experience, CRM CRM 84
Accenture Accenture Interactive Customer Experience CRM 3
Salesforce Salesforce Experience Cloud Customer Engagement, Customer Experience CRM 199
Cisco Systems Cisco Unified Contact Center Enterprise Call Center, Customer Experience CRM 70
Qualtrics Qualtrics Clarabridge CX Suite Customer Experience CRM 9
Showing 1 to 10 of 485 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. Oxx VC, a United Kingdom based Professional Services organization with 50 Employees
  2. 4 Net Technologies, a United Kingdom based Professional Services company with 200 Employees
  3. Henderson County Public Schools, a United States based Education organization with 2000 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found