Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:
  • Top 10 Customer Experience software vendors, market share and forecast 2023-2028
  • 2023 Customer Experience software market by revenue Type (on-prem vs cloud)
  • 2023 Customer Experience software market by customer size (no. of employees, revenue)
  • 2023 Customer Experience software market by industry (21 verticals)
  • 2023 Customer Experience software market by geography (city, state, country, region)
  • 2023 Customer Experience software market by channel (direct vs indirect)
  • 2023 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Formstack Forms, Qualtrics CustomerXM, Emplifi Astute VoCiperceptions, Contentsquare, AutoAlert CXM, Momentive Usabilla, Oracle CX Cloud, Survicate Customer Experience and Survey Software, Oracle Advertising (ex Oracle Data Cloud), Alchemer Survey, Google Forms, Medallia Kampyle, Feefo Surveys, Popmenu, Gainsight Customer Experience (CX), Decibel Insight and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Cisco Systems Cisco Unified Contact Center Enterprise Call Center, Customer Experience CRM 70
Cisco Systems Cisco Webex Experience Management (ex CloudCherry) Customer Experience CRM 6
Cisco Systems Cisco Finesse Customer Experience CRM 17
Cisco Systems Cisco Packaged Contact Center Enterprise Customer Experience, Call Center CRM 3
Cisco Systems Cisco CX Cloud Customer Experience CRM 1
OpenText OpenText StreamServe Customer Experience CRM 5
OpenText OpenText Explore Customer Experience CRM 3
OpenText OpenText CCE (ex OpenText StreamServe) Customer Experience CRM 0
OpenText OpenText CX-E Voice Call Center, Interactive Voice Response (IVR), Customer Experience CRM 0
OpenText OpenText Experience Cloud Customer Experience CRM 0
Showing 21 to 30 of 491 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. 910 Advisors, a United States based Professional Services organization with 20 Employees
  2. Spring Production, a Denmark based Professional Services company with 300 Employees
  3. Usm Engineering Campus, a Malaysia based Education organization with 4400 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found