Top Customer Experience Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the Customer Experience software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our Customer Experience software market size and forecast assumptions and perhaps the rise and fall of certain Customer Experience vendors.

Custom data cuts related to the Customer Experience software market are available:
  • Top 10 Customer Experience software vendors, market share and forecast 2024-2029
  • 2023 Customer Experience software market by revenue Type (on-prem vs cloud)
  • 2023 Customer Experience software market by customer size (no. of employees, revenue)
  • 2023 Customer Experience software market by industry (21 verticals)
  • 2023 Customer Experience software market by geography (city, state, country, region)
  • 2023 Customer Experience software market by channel (direct vs indirect)
  • 2023 Customer Experience software market by product market share

Some of the Customer Experience apps that we have been tracking include: Hotjar, FullStory, Adobe Experience Cloud, Wufoo Forms, Formstack Forms, Qualtrics CustomerXM, Oracle Advertising (ex Oracle Data Cloud), Emplifi Astute VoCiperceptions, Contentsquare, AutoAlert CXM, Momentive Usabilla, Oracle CX Cloud, Survicate Customer Experience and Survey Software, Alchemer Survey, Google Forms, Medallia Kampyle, Feefo Surveys, Popmenu, Gainsight Customer Experience (CX), Decibel Insight and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
Qualtrics Qualtrics Clarabridge CX Social Customer Experience CRM 4
Genesys Genesys PureCloud Platform Call Center, Customer Experience CRM 69
Genesys Genesys PureConnect Platform Call Center, Customer Experience CRM 30
Nice Systems NICE Satmetrix Customer Experience CRM 118
Capgemini Capgemini Odigo Call Center, Customer Experience CRM 11
Akio Solutions Akio.cx Call Center, Customer Experience CRM 12
Alterian Alterian CX Platform Customer Experience CRM 25
Clixifix Clixifix Customer Care Customer Experience CRM 3
Foresee ForeSee Customer Experience CRM 5
Temenos Temenos edgeConnect Customer Experience CRM 3
Showing 11 to 20 of 559 entries

Buyer Intent: Companies Evaluating Customer Experience Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Customer Experience applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Customer Experience apps include:

  1. Ministry of Education Republic of China (Taiwan), a Taiwan based Government organization with 6000 Employees
  2. The Henry Ford, a United States based Non Profit company with 1649 Employees
  3. SAP, a Germany based Professional Services organization with 108929 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found