Top IT Service Management Software Apps, Market Size and Forecast

Since 2010, our global team of researchers has been studying the patterns of the IT Service Management software purchases by customers around the world, aggregating massive amounts of data points that form the basis of our IT Service Management software market size and forecast assumptions and perhaps the rise and fall of certain IT Service Management vendors.

Custom data cuts related to the IT Service Management software market are available:
  • Top 10 IT Service Management software vendors, market share and forecast 2024-2029
  • 2023 IT Service Management software market by revenue Type (on-prem vs cloud)
  • 2023 IT Service Management software market by customer size (no. of employees, revenue)
  • 2023 IT Service Management software market by industry (21 verticals)
  • 2023 IT Service Management software market by geography (city, state, country, region)
  • 2023 IT Service Management software market by channel (direct vs indirect)
  • 2023 IT Service Management software market by product market share

Some of the IT Service Management apps that we have been tracking include: Atlassian Jira Service Desk, Freshservice, ServiceNow ITSM, ConnectWise MPS, TOPdesk, Awesome Support, Jitbit, BMC Remedy ITSM Suite, 4me Service Integration and Management (SIAM), ServiceNow IT Operations Management, Vivantio, Spiceworks IT Help Desk, Mojo Helpdesk, SolarWinds Service Desk, Cherwell ITSM, Zoho ManageEngine ServiceDesk Plus, ServiceNow Configuration Management Database (CMDB), Issuetrak, Tiflux, BMC Helix Remedyforce and many others.

Discover Software Buyers actively Evaluating Enterprise Applications

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Logo Vendor Product Category Market Records
VMware VMware Service Manager IT Service Management ITSM 3
Klemen Stirn Hesk Help Desk IT Service Management ITSM 2
Freshstatus Freshdesk Ticketing System IT Service Management ITSM 2
Ivanti Ivanti Neurons for ITSM (ex Heat ITSM) IT Service Management ITSM 2
OTRS AG OTRS Service Management Software IT Service Management ITSM 2
Alemba Alemba Service Manager (ex Alemba vFire) IT Service Management ITSM 2
Tasacom Tasacoms Service Desk IT Service Management ITSM 2
ConvergeOne ConvergeOne OnGuard IT Service Management ITSM 1
OpenText Service Management Automation X (SMAX) IT Service Management ITSM 1
Hewlett Packard Enterprise HP Helpdesk IT Service Management ITSM 1
Showing 61 to 70 of 151 entries

Buyer Intent: Companies Evaluating IT Service Management Apps

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating IT Service Management applications. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating IT Service Management apps include:

  1. Rhode Island School of Design, a United States based Leisure and Hospitality organization with 10 Employees
  2. Cipla, a India based Life Sciences company with 30313 Employees
  3. Sport BC, a Canada based Non Profit organization with 600 Employees
Logo Company Industry Employees Revenue Country Evaluated
No data found