Canadian Imperial Bank of Commerce (CIBC)
CIBC Square 81 Bay Street,
Toronto, M5J 0E7, ON,
Canada
Toronto, M5J 0E7, ON,
Canada
1 416-552-9190
Banking and Financial Services
Canadian Imperial Bank of Commerce (CIBC) Technographics
Canadian Imperial Bank of Commerce (CIBC) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Canadian Imperial Bank of Commerce (CIBC) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 49824 Canadian Imperial Bank of Commerce (CIBC) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Canadian Imperial Bank of Commerce (CIBC) has purchased the following applications: Coupa Invoice for AP Automation in 2018, PeopleFluent HCM for Core HR in 2016, nCino Bank Operating System for Core Banking in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Canadian Imperial Bank of Commerce (CIBC) is running and its propensity to invest more and deepen its relationship with Coupa Software , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Canadian Imperial Bank of Commerce (CIBC) revenues, which have grown to $21.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Canadian Imperial Bank of Commerce (CIBC) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Canadian Imperial Bank of Commerce (CIBC) Tech Stack and Enterprise Applications
Canadian Imperial Bank of Commerce (CIBC) ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP | n/a | 2018 | 2018 |
In 2018, Canadian Imperial Bank of Commerce (CIBC) implemented Coupa Invoice. Coupa Invoice, an AP Automation application, was integrated to support accounts payable processing and to provide structured invoice and expense data to Internal Audit analytics workflows.
Implementation work concentrated on core AP Automation capabilities, emphasizing invoice capture, automated matching workflows and configurable approval routing to improve AP process consistency and audit traceability. Configuration activities prioritized data capture, transaction lineage and metadata enrichment to make Coupa Invoice records suitable for downstream analytic consumption.
The Coupa Invoice deployment was integrated into CIBC's enterprise data landscape, with data retrieved and consolidated alongside sources from an enterprise data hub big data Hadoop system, oracle database, SQL Server, DB2 mainframe and flat files. Data engineering used SQL Loader, Alteryx, Python, SAS and Informatica to clean, profile and load Coupa Invoice data into analytic datasets ADS, and Tableau was used to deliver user self-service reporting for auditors and analysts.
Governance and process work included gathering business requirements from auditors, collaborating with business and technical users to evaluate source appropriateness, and designing a data infrastructure to house invoice and expense transaction data. ETL artifacts and source code were maintained in GitHub to support auditability and iterative changes, enabling Internal Audit and Accounts Payable teams to query and validate Coupa Invoice data as part of ongoing audit engagements.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2022 | 2022 |
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Expense Management | ERP |
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2007 | 2007 |
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Expense Management | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2023 | 2023 |
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Canadian Imperial Bank of Commerce (CIBC) HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Peoplefluent | Legacy | PeopleFluent HCM | Core HR | HCM | n/a | 2016 | 2014 |
In 2016, CIBC implemented PeopleFluent HCM as its Core HR platform. The initial implementation phase centered on a redesign and enhancements of worksheet functionality to support a new formulaic Compensation Model covering more than 40,000 employees on the PeopleFluent HCM Cloud platform.
The work focused on compensation administration, worksheet templates, and formula-driven calculation rules within PeopleFluent HCM. Configuration activities included mapping compensation formulas into the worksheet engine, parameterizing eligibility and calculation rules, and establishing role-based access for compensation and HR operations.
Integration and testing activities were coordinated directly with CIBC’s technology and business teams, who created detailed test cases and updated HP ALM as the primary test management repository. Operational coverage during the phase targeted compensation teams and centralized HR operations responsible for administering pay programs across the employee population.
Governance followed a joint technology and business model with structured test case development, configuration control, and staged rollout planning for subsequent phases. Change management emphasis was on formalizing worksheet release procedures and maintaining test artifacts in HP ALM to support ongoing configuration governance and auditability.
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Core HR | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2017 | 2017 |
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Canadian Imperial Bank of Commerce (CIBC) ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| nCino | Legacy | nCino Bank Operating System | Core Banking | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022, Canadian Imperial Bank of Commerce implemented the nCino Bank Operating System for its Business Banking organization. The nCino Bank Operating System is deployed as a cloud-based solution in the Core Banking category to digitize and automate client onboarding, loan origination, loan lifecycle management and deposit account opening workflows.
Deployment leverages nCino’s single cloud platform architecture to provide scalable, configurable workflows and case management for business clients, standardizing complex underwriting and approval paths. Functional modules implemented emphasize client onboarding, loan origination and servicing, deposit account opening, and workflow automation to improve transparency and reduce manual handoffs.
Operational coverage centers on CIBC’s Business Banking team in Canada, with the platform intended to enhance both client-facing and employee-facing processes. The implementation foregrounds process orchestration, automated decision routing, and centralized document and task tracking to streamline the end-to-end client journey.
Governance changes focus on digitizing and automating client journeys, standardizing workflows, and enabling business banking staff to manage loan lifecycles and account openings through a unified cloud interface. Expected benefits stated by the parties include improved client and employee experience through faster, more efficient, and more transparent processes as CIBC modernizes its business banking operations using the nCino Bank Operating System.
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Digital Banking | ERP Services and Operations |
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2010 | 2010 |
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Loan Management | ERP Services and Operations |
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2020 | 2020 |
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Loan Management | ERP Services and Operations |
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2018 | 2018 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2022 | 2022 |
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Loan Management | ERP Services and Operations |
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2016 | 2016 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2020 |
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Canadian Imperial Bank of Commerce (CIBC) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Canadian Imperial Bank of Commerce (CIBC) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2016 | 2016 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Process Mining | Analytics and BI |
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2017 | 2017 |
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Canadian Imperial Bank of Commerce (CIBC) Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Blockchain Platform | Blockchain |
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2020 | 2020 |
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Canadian Imperial Bank of Commerce (CIBC) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Canadian Imperial Bank of Commerce (CIBC) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2014 | 2015 |
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Contract Lifecycle Management | Content Management |
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2018 | 2018 |
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Enterprise Content Management | Content Management |
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2019 | 2019 |
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Intelligent Document Processing | Content Management |
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2016 | 2017 |
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Canadian Imperial Bank of Commerce (CIBC) eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2013 | 2013 |
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Canadian Imperial Bank of Commerce (CIBC) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2017 | 2017 |
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Customer Analytics | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Canadian Imperial Bank of Commerce (CIBC) EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2018 | 2018 |
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Canadian Imperial Bank of Commerce (CIBC) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Canadian Imperial Bank of Commerce (CIBC) Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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Portfolio and Investment Management | Investment Management |
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2020 | 2020 |
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Portfolio and Investment Management | Investment Management |
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2019 | 2019 |
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Trade Order Management System (TOMS) | Investment Management |
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2020 | 2020 |
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Trading Platform | Investment Management |
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2010 | 2010 |
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Trading Platform | Investment Management |
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2021 | 2021 |
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Trading Platform | Investment Management |
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2019 | 2019 |
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Canadian Imperial Bank of Commerce (CIBC) Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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Supplier Relationship Management | Procurement |
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2014 | 2014 |
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Canadian Imperial Bank of Commerce (CIBC) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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AML, Fraud and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2021 | 2021 |
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Risk Management | TRM |
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2019 | 2019 |
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Risk Management | TRM |
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2014 | 2015 |
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Risk Management | TRM |
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2015 | 2016 |
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Treasury Management | TRM |
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1999 | 2000 |
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Treasury Management | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2022 | 2022 |
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Canadian Imperial Bank of Commerce (CIBC) PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2022 | 2022 |
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Apps Development | PaaS |
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2016 | 2016 |
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Robotic Process Automation | PaaS |
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2021 | 2021 |
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Canadian Imperial Bank of Commerce (CIBC) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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Canadian Imperial Bank of Commerce (CIBC) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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DDoS Protection | CyberSecurity |
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2019 | 2019 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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Canadian Imperial Bank of Commerce (CIBC) Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2023 | 2023 |
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Professional Services | Professional Services |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Canadian Imperial Bank of Commerce (CIBC)
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director, Enterprise Tools - Business Intelligence & Analytics | Director | IT | |
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Senior Director, Finance Data and Business Intelligence | Director | IT | |
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Senior Manager Business Intelligence & Analytics & Enablement | Manager | IT | |
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Executive Director, Global FX e-Trading | Director | Finance | |
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Director, Treasury | Director | Finance | |
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Senior Director -FX | Director | Operations | |
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Senior Executive Vice-President and Chief Financial Officer | CXO | Finance | |
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Senior Director, Travel Cards & Value Added Services | Director | Operations | |
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Senior Director, Corporate Sourcing International | Director | Procurement | |
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Executive Vice President & Global Controller, Finance Shared Services | VP | Finance | |
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Director, Treasury CFO Group | Director | Finance | |
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Director- General Accounting COE, Finance Shared Services | Director | Finance | |
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Vice President, Procurement, Corporate Services at CIBC | VP | Procurement | |
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Senior Director Finance | Director | Finance | |
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Vice President, Infrastructure Groups CFO and Finance Shared Services | VP | Finance | |
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Senior Vice President & CIO, Retail & Business Banking | VP | IT | |
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Director Sourcing | Director | Procurement | |
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Director of Sourcing Analysis | Director | Procurement | |
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SVP and Chief Procurement Officer | CXO | Procurement | |
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Senior Director, Strategic Sourcing | Director | Procurement | |
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Senior Executive Vice-President and Chief Financial Officer | CXO | Finance | |
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Senior Director, Treasury | Director | Treasury | |
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Chief Investment Officer | CXO | Investment | |
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Vice-President, Tax Planning and Advisory | VP | Finance | |
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Senior Vice President Finance Operations | VP | Finance | |
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Director, Treasury CFO Group | Director | Finance | |
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Senior Director, Tax Planning and Advisory | Director | Finance | |
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Senior Director Talent Development, People Culture & Brand | Director | HR | |
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Director, Talent Acquisition | Director | HR | |
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Director, Talent Acquisition | Director | HR | |
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Talent Acquisition Partner | Manager | HR | |
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EVP & CIO | CXO | Finance | |
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Director, Technology Operations Risk Management | Director | Risk | |
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Vice President, Enterprise Risk Management | VP | Risk | |
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Director Risk Management | Director | Risk | |
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Head of Technology, | Director | IT | |
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Director, Technology Architecture | Director | IT | |
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Director Operations | Director | Finance | |
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Director of Operations | Director | Finance | |
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Manager - Mutual Fund Account Supervision | Manager | Finance | |
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Director, Fund and Distribution Governance | Director | Finance | |
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Senior Trader, Equities | Manager | Investment | |
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Mutual Fund Representative | Manager | Finance | |
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Salesforce Administrator/ Consultant | Manager | Marketing | |
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Director Technology Service Center | Director | IT | |
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Director IT Asset Management | Director | IT | |
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Director, Application Services | Director | IT | |
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Senior Manager - ServiceNow QA, Enterprise Service Management and Automation, IP&E | Manager | IT | |
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Technology Incident Manager (IT Service Management) | Manager | IT | |
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Director - TO Process & Service Management | Director | IT | |
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Director of Service Delivery | Director | IT | |
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Group Product Manager - Business Deposit & Loan Portfolio | Manager | Operations | |
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Senior Vice President, Business Banking and Cash Management, Canadian Banking, CIBC | VP | Operations | |
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Senior Director - Digital Product and Platforms | Director | IT | |
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Vice President, Real Estate Secured Lending | VP | Operations | |
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Mortgage Options Specialist | Non Manager | Operations | |
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Apps Being Evaluated by Canadian Imperial Bank of Commerce (CIBC) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Canadian Imperial Bank of Commerce (CIBC) IT executives and key decision makers. This section highlights Canadian Imperial Bank of Commerce (CIBC)'s latest recorded technology evaluations, including SAP Concur Expense for Expense Management on 2026-03-30, BlackRock Aladdin for Portfolio and Investment Management on 2026-03-19, and ADP Payroll for Payroll on 2026-02-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Canadian Imperial Bank of Commerce (CIBC) digital transformation priorities and AI adoption trends.
FAQ - APPS RUN THE WORLD Canadian Imperial Bank of Commerce (CIBC) Technographics
Canadian Imperial Bank of Commerce (CIBC) is a Banking and Financial Services organization based in Canada,
with around 49824 employees and annual revenues of $21.30 billion.
Canadian Imperial Bank of Commerce (CIBC) operates a diverse technology stack with applications such as
Coupa Invoice, PeopleFluent HCM and nCino Bank Operating System,
covering areas like AP Automation, Core HR and Core Banking.
Canadian Imperial Bank of Commerce (CIBC) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Peoplefluent and nCino.
Canadian Imperial Bank of Commerce (CIBC) recently adopted applications including
Citi WorldLink Payment Services in 2023, Inovatec LOS in 2023 and Inovatec LMS in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Canadian Imperial Bank of Commerce (CIBC)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Canadian Imperial Bank of Commerce (CIBC)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Canadian Imperial Bank of Commerce (CIBC) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.