Costa Group
Level 5 / 818 Bourke Street, Docklands,
Melbourne, 3008, VIC,
Australia
Melbourne, 3008, VIC,
Australia
61 3 8363-9000
Consumer Packaged Goods
Costa Group Technographics
Costa Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Costa Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9655 Costa Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Costa Group has purchased the following applications: SAP ERP ECC 6.0 - Accounts Payable (AP) for AP Automation in 2013, SAP HCM (HR) for Core HR in 2016, eftPOS for Point Of Sale in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Costa Group is running and its propensity to invest more and deepen its relationship with SAP , Ascender , ReadyTech or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Costa Group revenues, which have grown to $868.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Costa Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Costa Group Tech Stack and Enterprise Applications
Costa Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | ERP | n/a | 2013 | 2014 |
In 2013 Costa Group implemented SAP ERP ECC 6.0 - Accounts Payable (AP) under an AP Automation initiative that targeted consolidation of accounts payable and core finance workflows across the enterprise. The ECC6 implementation was executed as part of a broader SAP re-implementation covering five operational business units and 40 corporate entities, with greenfield deployments for three operational units, positioning the SAP ERP ECC 6.0 - Accounts Payable (AP) module at the center of finance operations.
The implementation delivered a configured FI CO suite that included Accounts Payable, Accounts Receivable, Fixed Assets, Stock valuation, and General Ledger capabilities, with functional design, detailed process flows, and documentation prepared by the SAP Functional Team Lead. The project produced functional specifications for developers, configured reconciliation and approval workflows within AP, and used Report Painter and COPA reporting tools to supply finance and operational reporting as part of the AP Automation scope.
A defined data migration strategy moved financial master and transactional data for AR, AP, Fixed Assets, Stock, and GL into the ECC6 environment, aligning operational business unit data across the 40 corporate entities. Operational rollout included business workshops to gather and validate requirements, system and integration testing, end user training, and the establishment of a BAU support structure to prioritize and resolve post go live incidents.
Governance and process changes were led through structured workshops and documented to be consistent with the new SAP data flows, producing a robust reconciliation and approval solution. Outcomes recorded by the program included successful deployment of the FI CO suite with limited business availability, live operations with insignificant post go live issues, defined financial reporting for decision making, and the establishment of a sustained functional support team and BAU leadership.
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AR Automation | ERP |
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2013 | 2014 |
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ERP Financial | ERP |
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2013 | 2014 |
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ERP Financial | ERP |
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2014 | 2015 |
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ERP Financial | ERP |
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2014 | 2015 |
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Costa Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, Costa Group deployed SAP HCM (HR) to establish Core HR capabilities across its operations and to support acquisition-driven growth. The implementation was delivered alongside broader SAP program work that included the acquisition of new farms in Queensland and a targeted restructure of Costa Farms and Logistics.
SAP HCM (HR) configuration emphasized personnel data management, organizational management, and standardized HR reporting, using a global template to normalize employee records for international acquisitions. The program explicitly aligned non-SAP HR reporting with SAP HR reporting to create a consistent workforce reporting framework across sites and subsidiaries.
The deployment integrated SAP with external systems which interface with SAP, including an AP invoice scanning solution and non-SAP HR systems, enabling cross-domain data flows between HR, finance and operations. Operational coverage included HR functions, finance-related AP processing touchpoints, farms operations and logistics, reflecting the cross-functional scope required by acquisitions and site restructures.
Delivery was led by a SAP Functional Lead from September 2016 to September 2018 who managed a cross-functional team and applied project management, coaching and hands-on execution to the rollout. Governance centered on template-driven configuration for acquisitions and phased deployments to onboard newly acquired farms and adopt the international template.
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Payroll | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Time and Attendance, Contingent Labor Management | HCM |
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2021 | 2021 |
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Costa Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Australian Payments Plus | Legacy | eftPOS | Point Of Sale | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Costa Group implemented eftPOS from Australian Payments Plus as a Point Of Sale payment capture solution. The deployment supported Costa Farms administrative and customer-facing sales activities documented in internal personnel records, including order entry, invoicing, credits, and card-present transactions. The application name eftPOS and the Apps Category Point Of Sale are referenced directly in operational job duties for farm administration staff.
Configuration centered on standard Point Of Sale capabilities such as card payment acceptance, transaction authorization, refund handling, and receipt generation. Internal notes indicate staff used eftPOS alongside SAP for invoicing and order entry, with eftPOS providing the terminal-level payment capture while SAP remained the system used for invoicing, credits, and order records.
Operational scope was focused on Costa Farms administration and customer service functions in Australia, where end users maintained spreadsheets for sales and credits and performed incoming stock checks as part of reconciliation workflows. Governance and day-to-day process structure remained operationally embedded within finance and customer service routines, with eftPOS serving as the payments layer within those workflows.
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Costa Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2021 | 2021 |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Data Warehouse | Analytics and BI |
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2019 | 2019 |
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Costa Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Costa Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2021 | 2021 |
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Costa Group SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2014 | 2015 |
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Inventory Management | SCM |
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2014 | 2015 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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Warehouse Management | SCM |
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2014 | 2014 |
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Costa Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation, Sales Automation | CRM |
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2018 | 2018 |
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Costa Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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SD-WAN | IaaS |
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2021 | 2021 |
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Costa Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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VPN | CyberSecurity |
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2021 | 2021 |
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VPN | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Costa Group
| First Name | Last Name | Title | Function | Department | Phone | |
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National HR Manager | Manager | HR | |
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Group Manager, HR Transformation & Systems | Manager | HR | |
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Payroll Accountant | Manager | Finance | |
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CIO | CXO | Finance | |
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Application Manager | Manager | IT | |
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Group Technology Operations Manager | Manager | IT | |
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Group Solutions Manager | Manager | Finance | |
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Operations Manager | Manager | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Chief People Officer | CXO | HR | |
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Head of HR/WHS Vertical Farming | Director | HR | |
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National HR Manager | Manager | HR | |
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National HR Manager | Manager | HR | |
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Payroll Officer | Manager | Finance | |
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Group Manager People Operations & Reward | Manager | HR | |
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Divisional HR Manager | Manager | HR | |
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HR Business Partner | Director | HR | |
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HR Manager | Manager | HR | |
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Head of Reward & People Operations | Director | HR | |
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Payroll Officer | Director | HR | |
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Apps Being Evaluated by Costa Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Costa Group IT executives and key decision makers. This section highlights Costa Group's latest recorded technology evaluations, including CCH Tagetik for EPM on 2024-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Costa Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-17 | Costa Group | Evaluated | Wolters Kluwer | CCH Tagetik | EPM | EPM |
FAQ - APPS RUN THE WORLD Costa Group Technographics
Costa Group is a Consumer Packaged Goods organization based in Australia,
with around 9655 employees and annual revenues of $868.0 million.
Costa Group operates a diverse technology stack with applications such as
SAP ERP ECC 6.0 - Accounts Payable (AP), SAP HCM (HR) and eftPOS,
covering areas like AP Automation, Core HR and Point Of Sale.
Costa Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Australian Payments Plus.
Costa Group recently adopted applications including
Orange PET Tiger Employee Tracking in 2021, SAP Analytics Cloud in 2021 and Tungsten ReadSoft Invoices (formerly Kofax ReadSoft Invoices) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Costa Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Costa Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Costa Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.