AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Quality Built Tech Stack and Enterprise Applications

Quality Built Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
In 2020, Quality Built deployed Zoom on their website to provide customer-facing and internal web conferencing capabilities. Zoom is the company’s chosen Audio Video and Web Conferencing application and is surfaced on public site pages where users can join or schedule meetings directly from the corporate site. The implementation uses embedded meeting widgets and the Zoom web client to deliver standard audio and video conferencing functions, including in-browser joining, screen sharing and meeting links presented on site. Operational governance is managed through a centralized corporate Zoom account, enabling meeting provisioning, host controls and consolidated management of site-facing conferencing, and the deployment supports collaboration across project management, client engagement and field operations.
Collaboration Collaboration 2017 2017
Quality Built Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2017 2017
In 2017, Quality Built implemented Exclaimer Cloud Signatures for Office 365 to manage corporate email signatures. Quality Built uses Exclaimer Cloud Signatures for Office 365 on their website and within its Office 365 environment, and the deployment is classified in the Digital Signing category. The deployment is a cloud based, centralized signature management configuration using Exclaimer Cloud Signatures for Office 365 to author and enforce standardized signature templates, apply rules driven by user attributes, and render HTML signatures for marketing and compliance content. For a 200 employee construction and real estate firm this arrangement supports centralized administration, template versioning, and controlled signature rendering consistent with Digital Signing capabilities. Operational coverage includes corporate email communications and the visible signature presence linked from the company website, integrating with Office 365 for signature insertion and attribute based rule application against Office 365 user accounts. Governance and process changes emphasize centralized template management and approval workflows to preserve brand consistency across marketing, client communications, and project operations.
Quality Built CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2022 2022
In 2022, Quality Built implemented FreshDesk Customer Support. The FreshDesk Customer Support solution from Freshworks is embedded on Quality Built's website to provide customer-facing ticket capture, self-service help, and case management for the company's Customer Support organization. The deployment uses a cloud-hosted SaaS architecture with a site-embedded support widget and a centralized agent console, enabling web ticket intake, knowledge base publishing, automated routing and SLA-driven workflows that are typical for Customer Support platforms. Operational scope focuses on customer support and service operations teams, with governance oriented toward standardizing ticket workflows, agent routing, and knowledge base content within the FreshDesk Customer Support environment.
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Quality Built IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Quality Built

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Quality Built Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Quality Built IT executives and key decision makers. This section highlights Quality Built's latest recorded technology evaluations, including PayPlus for Payroll on 2026-02-16 and Genesys PureCloud Platform for Call Center, Customer Experience on 2025-12-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Quality Built digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-16 Quality Built Evaluated PayPlus PayPlus Payroll HCM
2025-12-22 Quality Built Evaluated Genesys Genesys PureCloud Platform Call Center, Customer Experience CRM
FAQ - APPS RUN THE WORLD Quality Built Technographics
Quality Built is a Construction and Real Estate organization based in United States, with around 200 employees and annual revenues of $50.0 million.
Quality Built operates a diverse technology stack with applications such as Zoom, Exclaimer Cloud Signatures for Office 365 and FreshDesk Customer Support, covering areas like Audio Video and Web Conferencing, Digital Signing and Customer Support.
Quality Built has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoom Video Communications, Exclaimer and Freshworks.
Quality Built recently adopted applications including FreshDesk Customer Support in 2022, Cloudflare CDN in 2022 and Zoom in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Quality Built’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Quality Built’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Quality Built technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.