Fort Lauderdale, 33301, FL,
United States
Quality Built Technographics
Quality Built Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Quality Built and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Quality Built employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Quality Built has purchased the following applications: Zoom for Audio Video and Web Conferencing in 2020, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2017, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Quality Built is running and its propensity to invest more and deepen its relationship with Zoom Video Communications , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Quality Built revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Quality Built intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Quality Built Tech Stack and Enterprise Applications
Quality Built Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Quality Built deployed Zoom on their website to provide customer-facing and internal web conferencing capabilities. Zoom is the company’s chosen Audio Video and Web Conferencing application and is surfaced on public site pages where users can join or schedule meetings directly from the corporate site.
The implementation uses embedded meeting widgets and the Zoom web client to deliver standard audio and video conferencing functions, including in-browser joining, screen sharing and meeting links presented on site. Operational governance is managed through a centralized corporate Zoom account, enabling meeting provisioning, host controls and consolidated management of site-facing conferencing, and the deployment supports collaboration across project management, client engagement and field operations.
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Collaboration | Collaboration |
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2017 | 2017 |
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Quality Built Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2017 | 2017 |
In 2017, Quality Built implemented Exclaimer Cloud Signatures for Office 365 to manage corporate email signatures. Quality Built uses Exclaimer Cloud Signatures for Office 365 on their website and within its Office 365 environment, and the deployment is classified in the Digital Signing category.
The deployment is a cloud based, centralized signature management configuration using Exclaimer Cloud Signatures for Office 365 to author and enforce standardized signature templates, apply rules driven by user attributes, and render HTML signatures for marketing and compliance content. For a 200 employee construction and real estate firm this arrangement supports centralized administration, template versioning, and controlled signature rendering consistent with Digital Signing capabilities.
Operational coverage includes corporate email communications and the visible signature presence linked from the company website, integrating with Office 365 for signature insertion and attribute based rule application against Office 365 user accounts. Governance and process changes emphasize centralized template management and approval workflows to preserve brand consistency across marketing, client communications, and project operations.
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Quality Built CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Quality Built implemented FreshDesk Customer Support. The FreshDesk Customer Support solution from Freshworks is embedded on Quality Built's website to provide customer-facing ticket capture, self-service help, and case management for the company's Customer Support organization.
The deployment uses a cloud-hosted SaaS architecture with a site-embedded support widget and a centralized agent console, enabling web ticket intake, knowledge base publishing, automated routing and SLA-driven workflows that are typical for Customer Support platforms. Operational scope focuses on customer support and service operations teams, with governance oriented toward standardizing ticket workflows, agent routing, and knowledge base content within the FreshDesk Customer Support environment.
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Quality Built IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Quality Built
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Quality Built Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-16 | Quality Built | Evaluated | PayPlus | PayPlus | Payroll | HCM |
| 2025-12-22 | Quality Built | Evaluated | Genesys | Genesys PureCloud Platform | Call Center, Customer Experience | CRM |