State of Arkansas
4 Capitol Mall Rm 403A,
Little Rock, 72201-1013, AR,
United States
Little Rock, 72201-1013, AR,
United States
1 501-682-2345
Government
State of Arkansas Technographics
State of Arkansas Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by State of Arkansas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28272 State of Arkansas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of Arkansas has purchased the following applications: SAP Business Suite on HANA for ERP Financial in 2018, SAP HCM Leave Management for Absence and Leave Management in 2011, JW FileHandler Enterprise for Insurance Claims Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of Arkansas is running and its propensity to invest more and deepen its relationship with SAP , WorkForce Software , JW Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of Arkansas revenues, which have grown to $21.14 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of Arkansas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
State of Arkansas Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP R/3 | SAP Business Suite on HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018 State of Arkansas migrated its SAP R/3 environment to SAP Business Suite on HANA as an ERP Financial modernization initiative. The SAP Business Suite on HANA deployment consolidated core financial processing across state finance functions and moved the transactional footprint onto the HANA in-memory platform to improve transactional throughput and data availability.
Implementation centered on ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, asset accounting and budget control, configured to align with state budgeting and statutory reporting workflows. Configuration work emphasized control frameworks, audit trails and compliance with state financial regulations to support fiscal governance and auditability.
The program included an explicit analytics upgrade, migrating reporting to SAP BW/4HANA to address advanced reporting needs and integrating SAP Business Suite on HANA with SAP BW/4HANA for consolidated reporting and broader data views. The integrated architecture leveraged HANA-native data models and extraction patterns to accelerate delivery of analytical datasets into BW/4HANA for statewide finance reporting.
Governance work reorganized finance process ownership and standardization to support consolidated reporting across departments, with a phased approach intended to limit operational disruption during cutover. State commentary noted that migrating to SAP BW/4HANA addressed an extreme need for state of the art reporting technology, and that the strategic upgrade provides a platform that will open doors to more views of their data, bringing better insight and value to the State of Arkansas.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Leave Management | Absence and Leave Management | HCM | LSI Consulting | 2011 | 2012 |
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Benefits Administration | HCM |
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2011 | 2012 |
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Compensation Management | HCM |
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2011 | 2012 |
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Core HR | HCM |
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2021 | 2021 |
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Learning and Development | HCM |
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2013 | 2013 |
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Payroll | HCM |
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2021 | 2021 |
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Performance and Goal Management | HCM |
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2011 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2021 | 2025 |
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Workforce Management | HCM |
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2021 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JW Software | Legacy | JW FileHandler Enterprise | Insurance Claims Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 the State of Arkansas moved into production with JW Software's FileHandler claims administrative software, represented here as JW FileHandler Enterprise in the Insurance Claims Management category. The vendor announcement dated October 2017 documents the go-live and the statewide adoption intent, and module or version usage is inferred from JW Software's FileHandler product family rather than explicitly named in the announcement.
The implementation focused on core claims administration capabilities typical of Insurance Claims Management systems, including claims intake and lifecycle tracking, document and records management, configurable adjudication workflows, and built-in reporting for oversight. Configuration work was aligned to support multiple lines of business concurrently, reflecting the requirement to consolidate statewide claims administration processes under a single application family.
Operational coverage extended across state agencies and programs that manage claims, providing a centralized platform for claims administration and statewide oversight. The deployment supported business functions responsible for claims intake, adjudication, case management, and regulatory or audit reporting, positioning the application as the primary system of record for claims activity within the defined scope.
Governance and rollout were documented through the vendor go-live communication, with the State establishing centralized oversight practices and standardized workflows to improve statewide claims oversight. Where module or edition specifics are referenced in this narrative, those details are inferred from JW Software's product family and aligned to the JW FileHandler Enterprise naming for clarity within the Insurance Claims Management category.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Data Warehouse | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2017 | 2017 |
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Web Content Management | Content Management |
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2016 | 2016 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Inventory Management | SCM |
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2010 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sourcing | Procurement |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
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2001 | 2001 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2001 | 2001 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at State of Arkansas
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by State of Arkansas Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD State of Arkansas Technographics
State of Arkansas is a Government organization based in United States,
with around 28272 employees and annual revenues of $21.14 billion.
State of Arkansas operates a diverse technology stack with applications such as
SAP Business Suite on HANA, SAP HCM Leave Management and JW FileHandler Enterprise,
covering areas like ERP Financial, Absence and Leave Management and Insurance Claims Management.
State of Arkansas has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and JW Software.
State of Arkansas recently adopted applications including
Freshservice in 2023, Cisco Webex Meetings in 2022 and SAP SuccessFactors Employee Central in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of State of Arkansas’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates State of Arkansas’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete State of Arkansas technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.