AI Buyer Insights:

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

List of 8x8 Contact Center Customers

8x8
Location
675 Creekside Way,
Campbell, 95008, CA,
United States
Website
https://www.8x8.com/
Phone
1 408-727-1885
Artw industry
Professional Services
Employee
1942
Revenue
$717M

Since 2010, our global team of researchers has been studying 8x8 Contact Center customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased 8x8 Contact Center for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using 8x8 Contact Center for Call Center include: Aon Ireland, a Ireland based Professional Services organisation with 60000 employees and revenues of $15.70 billion, Transport for London, a United Kingdom based Transportation organisation with 28501 employees and revenues of $12.10 billion, Xylem, a United States based Manufacturing organisation with 23000 employees and revenues of $8.56 billion, Bass Pro Shops, a United States based Retail organisation with 40000 employees and revenues of $6.50 billion, American Tire Distributors, a United States based Distribution organisation with 5000 employees and revenues of $5.50 billion and many others.

Contact us if you need a completed and verified list of companies using 8x8 Contact Center, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.

The 8x8 Contact Center customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
360 Painting Professional Services 150 $20M United States 8x8, Inc. 8x8 Contact Center Call Center 2022 n/a
In 2022, 360 Painting deployed 8x8 Contact Center as a CRM component to manage website originated customer interactions. The implementation places 8x8 Contact Center at the front of the company CRM footprint to capture and route inbound voice and digital contacts initiated from the 360 Painting website. Configuration emphasized contact center capabilities common to the CRM category, including inbound contact routing, interactive voice response, web chat and unified agent workspace, call recording, and reporting for contact handling. 8x8 Contact Center was configured to present a consolidated agent interface and standardize session handling for customer service and appointment coordination workflows. Operational coverage centers on customer service and field scheduling functions for a 150 employee professional services organization, with role based access and queue based routing to align agents to work queues. Governance focused on standardizing agent workflows, establishing queue and shift structures, and using the contact center reporting suite to drive operational consistency across web driven customer contacts.
360 Painting Of Rdu Construction and Real Estate 10 $1M United States 8x8, Inc. 8x8 Contact Center Call Center 2021 n/a
In 2021 360 Painting Of Rdu implemented 8x8 Contact Center and embedded the 8x8 Contact Center instance on its public website. The deployment leverages 8x8, Inc. cloud contact center infrastructure to provide web-based voice and chat intake as part of the company CRM, enabling direct capture of customer inquiries and lead information from the website. The implementation scope is proportional to a small business operating with a single site, configured to support sales, customer service, and scheduling workflows. Functional modules configured include a web chat widget, browser-based voice sessions, session routing to available agents, and centralized contact logging to align inbound interactions with CRM workflows. Administration and governance were set up with role based agent access and lightweight contact management, and the rollout focused on web embedding of the 8x8 Contact Center; no additional external integrations beyond the website integration were specified.
3d Rehabilitation Healthcare 50 $5M United Kingdom 8x8, Inc. 8x8 Contact Center Call Center 2023 n/a
In 2023, 3d Rehabilitation implemented 8x8 Contact Center as its CRM on their website to centralize patient and client intake and front‑desk contact handling. The deployment is web‑embedded, surfacing the 8x8 Contact Center interface directly on the customer-facing site to provide a unified digital contact point for inbound inquiries and appointment requests. The implementation leveraged CRM-aligned capabilities typical of cloud contact center platforms, including omnichannel contact routing for web chat and voice, agent presence and queue management, and reporting and session logging to support operational oversight. Configuration focused on agent profiles and routing rules to mirror patient engagement workflows, and the 8x8 Contact Center was instrumented as the primary CRM touchpoint on the website to support front-office and patient-facing business functions.
Professional Services 17 $2M United States 8x8, Inc. 8x8 Contact Center Call Center 2023 n/a
Professional Services 1942 $717M United States 8x8, Inc. 8x8 Contact Center Call Center 2020 n/a
Professional Services 10 $1M United States 8x8, Inc. 8x8 Contact Center Call Center 2024 n/a
Non Profit 10 $1M United States 8x8, Inc. 8x8 Contact Center Call Center 2024 n/a
Manufacturing 50 $5M United Kingdom 8x8, Inc. 8x8 Contact Center Call Center 2016 n/a
Manufacturing 120 $15M United Kingdom 8x8, Inc. 8x8 Contact Center Call Center 2021 n/a
Non Profit 500 $50M United Kingdom 8x8, Inc. 8x8 Contact Center Call Center 2023 n/a
Showing 1 to 10 of 566 entries

Buyer Intent: Companies Evaluating 8x8 Contact Center

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating 8x8 Contact Center. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating 8x8 Contact Center for Call Center include:

  1. GLL, a United Kingdom based Construction and Real Estate organization with 4802 Employees
  2. 910 Advisors, a United States based Professional Services company with 20 Employees

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FAQ - APPS RUN THE WORLD 8x8 Contact Center Coverage

8x8 Contact Center is a Call Center solution from 8x8, Inc..

Companies worldwide use 8x8 Contact Center, from small firms to large enterprises across 21+ industries.

Organizations such as Aon Ireland, Transport for London, Xylem, Bass Pro Shops and American Tire Distributors are recorded users of 8x8 Contact Center for Call Center.

Companies using 8x8 Contact Center are most concentrated in Professional Services, Transportation and Manufacturing, with adoption spanning over 21 industries.

Companies using 8x8 Contact Center are most concentrated in Ireland, United Kingdom and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of 8x8 Contact Center across Americas, EMEA, and APAC.

Companies using 8x8 Contact Center range from small businesses with 0-100 employees - 61.31%, to mid-sized firms with 101-1,000 employees - 29.33%, large organizations with 1,001-10,000 employees - 8.13%, and global enterprises with 10,000+ employees - 1.24%.

Customers of 8x8 Contact Center include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified 8x8 Contact Center customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Call Center.