List of ABI MasterMind Employee Self Service Customers
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United States
Since 2010, our global team of researchers has been studying ABI MasterMind Employee Self Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ABI MasterMind Employee Self Service for Employee Self Service from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ABI MasterMind Employee Self Service for Employee Self Service include: AEG Worldwide, a United States based Leisure and Hospitality organisation with 10000 employees and revenues of $2.00 billion, Miami Dolphins, a United States based Leisure and Hospitality organisation with 1300 employees and revenues of $645.0 million, Buffalo Bills, a United States based Leisure and Hospitality organisation with 700 employees and revenues of $552.0 million, Boston Red Sox at Fenway Park, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $519.0 million, Cleveland Cavaliers, a United States based Leisure and Hospitality organisation with 736 employees and revenues of $391.0 million and many others.
Contact us if you need a completed and verified list of companies using ABI MasterMind Employee Self Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ABI MasterMind Employee Self Service customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AEG Worldwide | Leisure and Hospitality | 10000 | $2.0B | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2009 | n/a |
In 2009, AEG Worldwide implemented ABI MasterMind Employee Self Service in an Employee Self Service deployment to centralize employee-facing HR processes for its approximately 10,000 employees and more than 300 venues. The ABI MasterMind Employee Self Service rollout was positioned to support HR, Talent Acquisition, Learning and Development, managers, and individual employees across corporate and venue operations.
Configuration work focused on core Employee Self Service capabilities, including structured onboarding and orientation workflows, new hire lifecycle management beyond day one, learning and training enrollment and completion tracking, automated leave of absence and ADA accommodation case management, and applicant flow coordination for Talent Acquisition. The implementation included configurable audit and reporting features to support regular compliance checks, job description auditing, and the capture of HR metrics such as hires, terminations, and training completions.
Operational design connected HR Generalists, department heads, local human resources teams, and supervisors through role-based access and case workflows, and the system was configured to facilitate coordination with external partners when managing accommodations and leave processes. ABI MasterMind Employee Self Service was embedded as the primary employee portal for policy interpretation, onboarding collateral distribution, training communications, and HR case handling.
Governance elements implemented alongside the system emphasized continuous evaluation of onboarding and training programs, routine audits for assigned training compliance, and documented escalation paths for policy interpretation and conflict resolution. Configuration supported HR-driven process controls for tracking legislative changes and applying updates to workflows, while HR owners were assigned responsibility for ongoing program refinement and data-driven recommendations.
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Argus Event Staffing | Professional Services | 740 | $95M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2013 | n/a |
In 2013, Argus Event Staffing implemented ABI MasterMind Employee Self Service. The Employee Self Service application was embedded on the Argus website to provide employee-facing HR access for the company’s roughly 740 staff, establishing ABI MasterMind Employee Self Service as the web channel for routine staff interactions with HR systems. This placement clarifies the relationship Argus Event Staffing ABI MasterMind Employee Self Service Employee Self Service HR by linking the application directly to employee self-service workflows.
Configuration work centered on core Employee Self Service capabilities consistent with the category, including employee profile and contact management, time off and absence requests, pay statement access, and basic onboarding task flows. The deployment emphasized role based access controls and user provisioning workflows to align with HR operational processes, and UI adjustments for web embedding were implemented to support browser based employee interactions. Automation and workflow rules were configured within the application to route approvals to HR and line managers and to enforce standard access policies.
Operational scope covered corporate HR and adjacent payroll related functions, with governance structured around centralized HR change control and user access approvals to manage the website integrated features. Rollout focused on embedding the application into the public website for authenticated employee use, and ongoing administration was organized under HR operations and site level support teams. No prior commercial system name was specified for the environment, and the implementation narrative is limited to the website integrated ABI MasterMind Employee Self Service deployment details provided.
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Baltimore Orioles | Leisure and Hospitality | 750 | $330M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2016 | n/a |
In 2016 Baltimore Orioles implemented ABI MasterMind Employee Self Service. Baltimore Orioles ABI MasterMind Employee Self Service Employee Self Service supported HR and Ballpark Operations functions for game-day workforce management and guest services.
The implementation concentrated on scheduling, availability management, time and payroll-related processing, lost and found tracking, and staff recognition workflows. ABI MasterMind Employee Self Service was used to handle payroll entries, availability and schedule changes, and to record perfect attendance incentives for event staff and supervisors.
Operational integration routed suite facility requests through AwareManager while ABIMM, referenced internally as ABIMM, handled lost and found, scheduling, availability and payroll-related workflows. The deployment covered ballpark operations teams and approximately 450 gameday event staff, with coordination workflows linking operations to marketing for on-site promotions and events.
Governance and process control were centered in Ballpark Operations and HR, with manager approval flows for schedule and payroll adjustments, role-based self-service access for event staff, and structured workflows for recognition and incident handling. Training and day-to-day administration were conducted by operations supervisors who used ABI MasterMind Employee Self Service to operationalize staffing, scheduling and guest service tasks.
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BC Place | Leisure and Hospitality | 800 | $150M | Canada | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2015 | n/a |
In 2015, BC Place deployed ABI MasterMind Employee Self Service as a web-accessible self-service layer for its workforce. The implementation is categorized under Employee Self Service and is surfaced on the stadium site at ess.bcplacestadium.com, indicating a hosted web application delivery model for employee interactions.
The ABI MasterMind Employee Self Service installation provides standard Employee Self Service capabilities typical for the category, including employee profile management, request submission workflows, and access to employee-facing documents and communications. Configuration work centered on role-based access and workflow routing to support HR and employee administrative processes, with the application configured to present forms and request pages through the stadium web portal.
Operational scope covers BC Place employees across venue operations and administrative functions, supporting the organization of roughly 800 staff through a centralized web entry point. Governance for the solution is framed around HR administration and access control, with HR owning user provisioning and workflow approvals while the stadium web presence provides the primary access channel.
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Boston Red Sox at Fenway Park | Leisure and Hospitality | 1500 | $519M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2016 | n/a |
In 2016 the Boston Red Sox deployed ABI MasterMind Employee Self Service, implementing a web-based Employee Self Service portal for workforce access. The ABI MasterMind Employee Self Service instance is hosted at the team’s employee portal URL, accessible via https://ess.redsox.com/ABIMM_ASP/Request.aspx and surfaced through the organization’s web presence for employee access.
The deployment was configured to provide standard Employee Self Service capabilities, including employee profile management, electronic pay statement and tax document access, timecard and time-off request workflows, and benefits information visibility. Configuration emphasized role-based access controls and browser-compatible self-service workflows to support seasonal scheduling and stadium operations patterns typical in leisure and hospitality.
Operational coverage targeted the organization’s approximately 1,500 employees at Fenway Park, extending to HR and payroll administrators responsible for workforce administration. Business functions impacted include human resources, payroll processing, and time and attendance management, with the portal serving as the primary employee-facing interface for these functions.
Governance for the ABI MasterMind Employee Self Service deployment is organized through HR ownership, with established approval routing for leave and time submissions and audit logging of employee changes. Operational processes were structured to centralize employee record updates through the portal and to align self-service workflows with HR policy and payroll cutoffs.
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Leisure and Hospitality | 700 | $552M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2013 | n/a |
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Leisure and Hospitality | 105 | $12M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2008 | n/a |
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Leisure and Hospitality | 736 | $391M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2010 | n/a |
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Leisure and Hospitality | 1300 | $645M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2017 | n/a |
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Leisure and Hospitality | 1000 | $342M | United States | ABI MasterMind | ABI MasterMind Employee Self Service | Employee Self Service | 2020 | n/a |
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Buyer Intent: Companies Evaluating ABI MasterMind Employee Self Service
- NHL Foundation, a United States based Government organization with 800 Employees
- M33 Growth, a United States based Banking and Financial Services company with 30 Employees
- Redbird Brands, a United States based Retail organization with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| NHL Foundation | Government | 800 | $200M | United States | 2026-03-25 | |
| M33 Growth | Banking and Financial Services | 30 | $3M | United States | 2026-03-11 | |
| Redbird Brands | Retail | 10 | $1M | United States | 2026-02-16 | |
| Communications | 700 | $100M | United States | 2025-11-21 | ||
| Utilities | 154 | $439M | United States | 2025-08-20 | ||
| Leisure and Hospitality | 862 | $300M | United States | 2025-05-21 | ||
| Banking and Financial Services | 317233 | $180.6B | United States | 2025-03-21 |