List of ABI MasterMind Workforce Manager Customers
Sacramento, 95826, CA,
United States
Since 2010, our global team of researchers has been studying ABI MasterMind Workforce Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ABI MasterMind Workforce Manager for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ABI MasterMind Workforce Manager for Workforce Management include: Live Nation Entertainment, a United States based Leisure and Hospitality organisation with 14700 employees and revenues of $22.70 billion, Allied Universal, a United States based Professional Services organisation with 800000 employees and revenues of $22.00 billion, Oak View Group, a United States based Leisure and Hospitality organisation with 60000 employees and revenues of $6.00 billion, The Kraft Group & Affiliates, a United States based Manufacturing organisation with 9500 employees and revenues of $5.40 billion, BEST Crowd Management, a United States based Professional Services organisation with 25000 employees and revenues of $5.40 billion and many others.
Contact us if you need a completed and verified list of companies using ABI MasterMind Workforce Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ABI MasterMind Workforce Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acrisure Stadium, formerly Heinz Field | Leisure and Hospitality | 1400 | $310M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
In 2018, Acrisure Stadium implemented ABI MasterMind Workforce Manager as a Workforce Management application to centralize event staffing and tour scheduling for its Guest Services organization. The deployment targeted game day operations and public tours, supporting scheduling and shift assignments for a Guest Services roster of over 70 part time employees within the venue workforce.
ABI MasterMind Workforce Manager was configured to manage core workforce management capabilities including shift scheduling, position assignments, and rostering tied to recurring event templates and role based assignments. The application was used operationally to schedule and position Guest Services teams for game days and tours, and to coordinate hotline and email coverage for guest inquiries, while enabling scheduling driven employee recognition and incentive workflows described by stadium staff.
Operationally the stadium combined guest insights from the ISS 24/7 feedback system with ABI MasterMind Workforce Manager scheduling workflows to adjust staffing levels and tour assignments, an approach explicitly used to improve overall guest experience. Governance and process controls were organized under Guest Services leadership, with approved scheduling, deployment and hotline coverage procedures formalized for tours and event day operations.
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AEG Presents | Professional Services | 1500 | $420M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2017 | n/a |
In 2017 AEG Presents deployed ABI MasterMind Workforce Manager as a Workforce Management solution to support venue operations at The Novo, a 2300 capacity site in LA Live. The implementation centered on operational staffing and event-level workforce workflows, with the ABI MasterMind Workforce Manager configured to manage scheduling, credentialing, training records, and payroll-related tasking for venue staff and contractors.
Configuration work focused on schedule creation and timekeeping rules, credential sheet generation for each event, and a security training program targeted at backstage and barricade operations. ABI MasterMind Workforce Manager was used alongside TSheets for scheduling and time tracking, providing a coordinated rostering and attendance process, while payroll tasks were processed in coordination with the Director of Operations.
Operational coverage included the Operations, Production, and Security functions at The Novo, with weekly engagement across roughly 100 employees and routine staffing of EMTs, bathroom attendants, and supplemental security per event. The implementation embedded credential issuance workflows with production managers to preserve artist confidentiality and streamline backstage access control, and it incorporated merchandise handling processes that interfaced with venue accounting practices.
Governance and process changes established centralized scheduling methods and a training governance model that produced security trainings and credential protocols, with ABI MasterMind Workforce Manager serving as the operational system of record for those processes. Explicit outcomes recorded during the period included lower incident rates linked to the security trainings and increased staff attendance tied to the new scheduling methods, and successful venue security and artist confidentiality were maintained through standardized credentialing and coordination.
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Alamodome | Leisure and Hospitality | 35 | $5M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2013 | n/a |
In 2013 Alamodome implemented ABI MasterMind Workforce Manager, an application in the category. ABI MasterMind Workforce Manager was configured to support venue level workforce operations, including shift scheduling, timekeeping workflows, and labor assignment across event, concessions, security, and facilities staff. The implementation reflected the scale of the organization with a single site operational scope covering the Alamodome facility and event day staffing cycles.
Configuration emphasized role based schedules and automated schedule publishing, with roster management and exception handling aligned to venue operations. Governance established new scheduling ownership and operational workflows for event managers and HR, formalizing shift approval and time record reconciliation processes. Alamodome is listed as a customer for ABI MasterMind Workforce Manager.
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Leisure and Hospitality | 3950 | $620M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
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Professional Services | 1200 | $450M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
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Professional Services | 800000 | $22.0B | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
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Leisure and Hospitality | 100 | $10M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 30 | $3M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2009 | n/a |
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Leisure and Hospitality | 300 | $55M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 350 | $75M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating ABI MasterMind Workforce Manager
- Housing Authority Of Savannah United States, a United States based Government organization with 100 Employees
- Avride, a Israel based Automotive company with 50 Employees
- NHL Foundation, a United States based Government organization with 800 Employees
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