List of Actabl ALICE Suite Customers
Since 2010, our global team of researchers has been studying Actabl ALICE Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Actabl ALICE Suite for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Actabl ALICE Suite for Hospitality ERP include: Nordic Choice Hotels AS, a Norway based Leisure and Hospitality organisation with 16000 employees and revenues of $4.00 billion, Yaamava’ Resort & Casino at San Manuel, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $220.0 million, The Woodlands Resort, a United States based Leisure and Hospitality organisation with 500 employees and revenues of $70.0 million, South Congress Hotel, a United States based Leisure and Hospitality organisation with 270 employees and revenues of $69.0 million, Halepuna Waikiki, a United States based Leisure and Hospitality organisation with 150 employees and revenues of $20.0 million and many others.
Contact us if you need a completed and verified list of companies using Actabl ALICE Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Actabl ALICE Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Halepuna Waikiki | Leisure and Hospitality | 150 | $20M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2020 | n/a |
In 2020, Halepuna Waikiki implemented Actabl ALICE Suite, a Hotel Operations Platform, to support guest services and front desk operations. The deployment emphasized guest-facing workflows and service orchestration across reception, concierge, and housekeeping functions. Halepuna Waikiki Actabl ALICE Suite Hotel Operations Platform supports guest services and front desk operations through centralized request handling and room status visibility.
The implementation leverages Actabl ALICE Suite capabilities for guest request management, reservation booking, guest liaison workflows, and room inventory monitoring. The guest-facing configuration enabled staff to respond to guest requests via the ALICE application, recommend attractions and facilities, book reservations on behalf of guests, and manage greeting and escorting of special guests. Actabl ALICE Suite was also used to record and track cash and foreign currency transactions associated with guest services.
Operational coverage included the hotel’s Guest Relations function and its coordination with relevant departments, with the Guest Relations Agent role responsible for responding to guest concerns and routing requests to proper departments. The Guest Relations Agent was furloughed due to COVID March 2020-June 2021, a factor noted in operational continuity during the implementation period. Governance focused on formalizing request-to-resolution workflows within the Actabl ALICE Suite, aligning liaison duties, inventory oversight, and interdepartmental communication for daily hotel operations.
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Indiana Sleep Center | Healthcare | 10 | $1M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2012 | n/a |
In 2012, Indiana Sleep Center implemented Actabl ALICE Suite as a Hotel Operations Platform to manage patient monitoring and overnight clinical operations at its Merrillville, Indiana sleep laboratory. The deployment was scoped to a single site, Indiana Sleep Center 7891 Broadway, Merrillville, IN, and staffed by sleep technicians responsible for overnight monitoring and patient comfort. The implementation aligned the application with clinical scheduling, room management, and overnight task orchestration.
Actabl ALICE Suite was configured to record and score polysomnography results and to operationalize patient comfort workflows, using modules for bedside task management, patient status tracking, and results documentation. Technicians used the ALICE system to capture sleep study outputs, score results, and log service tasks, enabling structured handoff to clinical staff. Configuration emphasized access controls by role and lightweight operational processes suited to a small, 10 employee healthcare practice.
The platform was integrated with the facility sleep monitoring system to connect patients to devices that measure brain waves, heart rate, respiratory function and oxygen levels, supporting continuous overnight monitoring and data capture. Operational governance centered on night shift protocols, technician tasking, and results scoring workflows, with the Sleep Technician role continuing to manage patient comfort and satisfaction while using Actabl ALICE Suite to document and route study results. The implementation concentrated on clinical operations and patient-facing hospitality services within the Hotel Operations Platform category.
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Kona Kai San Diego Resort | Leisure and Hospitality | 100 | $15M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2020 | n/a |
In 2020, Kona Kai San Diego Resort implemented Actabl ALICE Suite as its Hotel Operations Platform to centralize task orchestration and guest service workflows across the property. Kona Kai San Diego Resort deployed Actabl ALICE Suite to support front desk operations, housekeeping coordination, engineering and maintenance dispatch, guest communications, and back office task visibility for a 100 employee resort environment.
The implementation configured core Hotel Operations Platform modules consistent with the category, including housekeeping management, maintenance work orders, guest messaging and service requests, task assignment and tracking, and staff mobile workflows. Configuration emphasized role-based access for supervisors and line staff, shift-based task queuing for recreation and pool operations, and operational dashboards for daily standups and shift handovers.
Actabl ALICE Suite was integrated with the resort ecosystem of SaaS platforms named in internal SOPs, including financial and revenue systems ProfitSword and Acumatica, guest CRM Revinate, and guest engagement and service systems Akia, Hotel Effectiveness, ResortPass, Mindbody, SpaSoft, and Jonas. Integrations focused on sharing guest contact and reservation identifiers, task status updates, and operational codes to align hotel operations with finance, spa scheduling, and membership programs.
Rollout governance included creation of comprehensive training materials and standard operating procedures for Actabl ALICE Suite, supervisor training tracks, and cross-departmental coordination between front desk, fitness and recreation, spa, marina, and facilities teams. Operationalization prioritized adoption through on-site training, SOPs embedded in daily workflows, and ongoing documentation to sustain task orchestration and staff accountability under the Hotel Operations Platform deployment.
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Leisure and Hospitality | 80 | $10M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
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Leisure and Hospitality | 21 | $4M | Cayman Islands | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
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Leisure and Hospitality | 16000 | $4.0B | Norway | Actabl | Actabl ALICE Suite | Hospitality ERP | 2018 | n/a |
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Leisure and Hospitality | 49 | $8M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2024 | n/a |
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Leisure and Hospitality | 270 | $69M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2018 | n/a |
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Leisure and Hospitality | 65 | $7M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2016 | n/a |
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Leisure and Hospitality | 500 | $70M | United States | Actabl | Actabl ALICE Suite | Hospitality ERP | 2019 | n/a |
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Buyer Intent: Companies Evaluating Actabl ALICE Suite
- Gmt Group, a Georgia based Construction and Real Estate organization with 60 Employees
- JPMorgan Chase, a United States based Banking and Financial Services company with 317233 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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