List of Agilysys LMS Customers
Alpharetta, 30005, GA,
United States
Since 2010, our global team of researchers has been studying Agilysys LMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys LMS for Hotel Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys LMS for Hotel Property Management include: Choctaw Casino & Resort, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $700.0 million, Fantasy Springs Resort Casino, a United States based Leisure and Hospitality organisation with 2000 employees and revenues of $500.0 million, Morongo Casino Resort & Spa, a United States based Leisure and Hospitality organisation with 3000 employees and revenues of $470.0 million, Pala Casino Spa Resort, a United States based Leisure and Hospitality organisation with 800 employees and revenues of $100.0 million, WinStar World Casino and Resort, a United States based Leisure and Hospitality organisation with 300 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys LMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Agilysys LMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Choctaw Casino & Resort | Leisure and Hospitality | 1500 | $700M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2019 | n/a |
In 2019, Choctaw Casino & Resort implemented Agilysys LMS, a Property Management System (PMS), after an extensive evaluation of competing hospitality platforms. The selection included Agilysys LMS alongside rGuest Book and rGuest Express Mobile to create a coordinated property management and guest engagement stack tailored to casino and hotel operations.
Agilysys LMS was deployed as a SaaS Property Management System (PMS) providing core reservation and front desk capabilities, guest profile and billing workflows, rate and inventory controls, and self-service check-in and check-out functionality. The implementation included configuration of the commission-free rGuest Book booking engine and rGuest Express Mobile for mobile check-in workflows, aligning the LMS configuration to hotel operations and guest-facing reservation channels.
The deployment integrated with Choctaws existing Agilysys InfoGenesis point-of-sale, and was selected in part for its robust Casino Management Systems integrations to support on-property gaming, food and beverage, and room charge workflows. Agilysys LMS was provisioned to operate across Choctaws portfolio, which includes 22 gaming locations, approximately 10,000 slot machines, 35 food and beverage venues and nearly 1,000 hotel rooms, enabling unified guest billing and engagement across venues.
Governance for the rollout emphasized vendor-led SaaS infrastructure and support, reducing in-house infrastructure burden and allowing hotel operations to focus on guest services. The program aimed to improve operational efficiencies, reduce costs and enhance the guest experience according to Choctaw leadership, with Agilysys providing implementation support and industry-specific configuration guidance to align workflows and operational best practices.
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Fantasy Springs Resort Casino | Leisure and Hospitality | 2000 | $500M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2012 | n/a |
In 2012, Fantasy Springs Resort Casino implemented Agilysys LMS. Agilysys LMS Hotel Software was deployed to centralize learning and competency management across the resort, aligning training administration with operational needs at the 2000-employee leisure and hospitality property.
The implementation emphasized core LMS capabilities typical for hotel software, including learning content management, course scheduling, competency and certification tracking, and built-in reporting for compliance and staff development. Configuration work created department-aware access and course assignment rules for operations, human resources, finance, and sales and catering, and analysts were tasked with report building and data validation workflows tied to training records.
Agilysys LMS operated alongside existing property systems rather than replacing a named prior product, and it was used in the same operational environment as SWS/MMS, Agilysis Sales and Catering Software, Infinium, ACSC, Prophix, Microsoft Excel, Microsoft Access, and Showcase Query. Governance centered on centralized report building and analyst-driven data workflows, with analysts leveraging Prophix, Excel, Access, and Showcase Query for financial analysis and operational reporting related to training and staffing.
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Koa Kea Resort | Leisure and Hospitality | 150 | $18M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2022 | n/a |
In 2022 Koa Kea Resort deployed Agilysys LMS as the property learning management system, Apps Category . The Agilysys LMS implementation was scoped to front desk, reservations, concierge, spa and food and beverage staff at the Ko'a Kea Resort on Poipu Beach, Hawaii, and it is the central repository for role based training for Guest Service Agents and related operational teams.
The Agilysys LMS was configured to deliver and track mandatory training tied to Forbes Travel Magazine and AMEX The Hotel Collection requirements, using structured learning paths, course assignments and completion auditing. Configuration emphasized job specific workflows for Guest Service Agents, including onboarding sequences, certification tracking and reference content for daily tasks such as check in and check out procedures, activity booking steps and creating guest notes or traces.
Operational coverage aligned the LMS to existing front office and guest service workflows rather than to a specific property platform, with training content reflecting the use of All-desk and Fareharbor for activity bookings, Sertify for payments, Resortsuite for spa scheduling and OpenTable for restaurant reservations. Governance changes focused on embedding LMS completion checks into the daily task list, Next Day Arrival packet preparation and two day arrival audits, and on standardizing the use of traces and guest concern notes to ensure continuity across shifts.
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Leisure and Hospitality | 3000 | $470M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2022 | n/a |
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Leisure and Hospitality | 800 | $100M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2017 | n/a |
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Leisure and Hospitality | 300 | $65M | United States | Agilysys | Agilysys LMS | Hotel Property Management | 2016 | n/a |
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