List of Airship Hospitality CRM Customers
Airship Services
16, South Street, Park Hill,
Sheffield, S2 5QX,
United Kingdom
Sheffield, S2 5QX,
United Kingdom
44 11 4299-6477
Professional Services
40
$5M
Since 2010, our global team of researchers has been studying Airship Hospitality CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Airship Hospitality CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Airship Hospitality CRM for CRM include: Caesars Entertainment, a United States based Leisure and Hospitality organisation with 50000 employees and revenues of $11.25 billion, Gamestop, a United States based Retail organisation with 17500 employees and revenues of $3.82 billion, Welcome Break Group, a United Kingdom based Leisure and Hospitality organisation with 5000 employees and revenues of $644.0 million, Honest Burgers, a United Kingdom based Retail organisation with 1000 employees and revenues of $500.0 million, Wells & Co, a United Kingdom based Manufacturing organisation with 500 employees and revenues of $308.0 million and many others.
Contact us if you need a completed and verified list of companies using Airship Hospitality CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Airship Hospitality CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Airship Services | Professional Services | 40 | $5M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2018 | n/a |
In 2018, Airship Services implemented Airship Hospitality CRM, categorized as CRM. The deployment surfaces Airship Hospitality CRM on the company website to capture guest leads and consolidate hospitality contact records. The implementation supports a 40-employee professional services firm headquartered in the United Kingdom, aligning web intake with centralized customer management.
Configuration emphasized contact and guest profile management, booking and reservation lifecycle tracking, and campaign list segmentation consistent with CRM functional modules. Airship Hospitality CRM was configured to embed forms and capture workflows on the public site so inbound leads flow directly into centralized records, and automation was applied for lead routing and activity logging to support sales and customer success workflows. The setup reflects common CRM capabilities including profile consolidation, interaction history, and basic campaign orchestration.
Operational coverage focused on sales, marketing and client services teams within the UK, with the website serving as the primary front end for guest acquisition and the CRM as the record of truth for customer interactions. Governance centered on contact data hygiene, role based access controls and standardized tagging for hospitality segments to maintain data quality and operational consistency. Airship Hospitality CRM is the central application referenced for customer engagement and hospitality relationship management.
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Albert's Schenke | Leisure and Hospitality | 25 | $2M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2019 | n/a |
In 2019, Albert's Schenke implemented Airship Hospitality CRM, Apps Category . The deployment embedded Airship Hospitality CRM on the restaurant website to capture reservations, guest contact details, and consented marketing preferences, centralizing guest interactions for front of house staff and marketing activities. The small hospitality operator with 25 employees used a lightweight configuration model consistent with hospitality CRM applications, minimizing local infrastructure and focusing configuration on web integration and administration workflows.
Configuration prioritized guest profile management, booking capture, and marketing automation modules, aligning website booking forms with a centralized guest database to support reservations and guest communications. Operational coverage included reservations, front of house operations, and customer marketing, with governance implemented through a designated administrator and documented data entry and consent processes. Integrations were limited to the website embedding noted in the source, and no additional system integrations were specified.
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Bargain Booze | Retail | 160 | $20M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2018 | n/a |
In 2018, Bargain Booze implemented Airship Hospitality CRM, the "" Apps Category, on its public website. The deployment is web-hosted and embedded into the company site to capture customer interactions, booking style flows and promotional signups directly through online storefront pages. Airship Hospitality CRM is configured to centralize customer profiles and preference data collected from web sessions and direct site interactions.
Configuration and module focus emphasized hospitality CRM capabilities consistent with the category, including guest profile management, campaign and loyalty orchestration, and transaction-level customer segmentation, aligned to retail and convenience store operations. Operational coverage centers on consumer-facing marketing and e-commerce functions across Bargain Booze locations in the United Kingdom, with governance oriented toward centralized CRM data stewardship and campaign workflow control, and the only explicitly stated integration is the website embedding noted in the implementation context.
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Barrio Bars | Leisure and Hospitality | 100 | $10M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2020 | n/a |
In 2020, Barrio Bars implemented Airship Hospitality CRM on its website to centralize customer and guest interaction capture. The deployment targeted the United Kingdom operations of the Leisure and Hospitality brand and positioned Airship Hospitality CRM as the primary CRM instrument for web-led customer acquisition and contact management. The implementation leverages the vendor platform Airship Services Ltd as the listed provider, while no external system integrator is specified.
Configuration emphasis was placed on guest profile management and web-based capture, using Airship Hospitality CRM to convert site enquiries, bookings and newsletter opt-ins into persistent customer records. Functional capabilities implemented align with CRM best practices for hospitality, including contact and profile consolidation, segmentation and marketing automation, and web-triggered workflows to route new leads to operations and marketing teams. The Airship Hospitality CRM configuration also supports campaign orchestration tied to segmented guest lists.
Operational coverage centers on marketing, guest services and front-of-house operations, with the website integration serving as the primary data ingestion point. The implementation consolidates web-originated events into a single customer record to enable cross-functional use of contact data by marketing and service teams. No additional named integrations are documented in the source, the implementation therefore appears focused on direct web embedding and internal operational use of the CRM.
Governance and process changes emphasize centralized data stewardship and consent capture on web forms, standardizing contact segmentation and campaign governance consistent with CRM operational controls. Rollout activity described in the implementation notes concentrates on site instrumentation and operational adoption, with configuration oriented to contact lifecycle management and marketing automation workflows using Airship Hospitality CRM.
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Bentleys Oyster Bar & Grill | Leisure and Hospitality | 100 | $10M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2021 | n/a |
In 2021, Bentleys Oyster Bar & Grill deployed Airship Hospitality CRM as its CRM solution. The implementation used vendor Airship Services Ltd and the Airship Hospitality CRM instance is surfaced on the company website to capture guest interactions and web inquiries.
Implementation scope centered on customer data capture and guest lifecycle workflows. Airship Hospitality CRM was configured to manage guest profiles, contact form ingestion, reservation capture from web touchpoints, basic segmentation for marketing lists, and built in reporting for front of house and marketing use. Configuration aligned with standard CRM capabilities for hospitality operations and guest engagement.
The deployment integrates directly with the Bentley s website, embedding web forms and booking capture to populate the CRM in near real time. Operational coverage spans reservations and front of house teams, marketing communications, and guest services, creating a single source of guest contact and interaction data for those functions.
Governance is handled internally by operations and marketing staff who control data hygiene, contact segmentation, and communication workflows. Rollout focused on practical user adoption for staff interacting with guests and maintaining online enquiry flows, with configuration aimed at low complexity given the company size and hospitality operating model.
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Consumer Packaged Goods | 374 | $21M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2018 | n/a |
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Professional Services | 555 | $64M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2022 | n/a |
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Leisure and Hospitality | 100 | $10M | United States | Airship Services Ltd | Airship Hospitality CRM | CRM | 2022 | n/a |
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Leisure and Hospitality | 150 | $15M | United Kingdom | Airship Services Ltd | Airship Hospitality CRM | CRM | 2021 | n/a |
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Leisure and Hospitality | 50000 | $11.2B | United States | Airship Services Ltd | Airship Hospitality CRM | CRM | 2020 | n/a |
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Buyer Intent: Companies Evaluating Airship Hospitality CRM
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Airship Hospitality CRM. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Airship Hospitality CRM for CRM include:
- Shepherd Neame, a United Kingdom based Consumer Packaged Goods organization with 1824 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
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Shepherd Neame | Consumer Packaged Goods | 1824 | $220M | United Kingdom | 2025-03-03 |
FAQ - APPS RUN THE WORLD Airship Hospitality CRM Coverage
Airship Hospitality CRM is a CRM solution from Airship Services Ltd.
Companies worldwide use Airship Hospitality CRM, from small firms to large enterprises across 21+ industries.
Organizations such as Caesars Entertainment, Gamestop, Welcome Break Group, Honest Burgers and Wells & Co are recorded users of
Airship Hospitality CRM for CRM.
Companies using Airship Hospitality CRM are most concentrated in Leisure and Hospitality, Retail and Manufacturing, with adoption spanning over 21 industries.
Companies using Airship Hospitality CRM are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Airship Hospitality CRM across Americas, EMEA, and APAC.
Companies using Airship Hospitality CRM range from small businesses with 0-100 employees - 30.95%, to mid-sized firms with 101-1,000 employees - 54.76%, large organizations with 1,001-10,000 employees - 9.52%, and global enterprises with 10,000+ employees - 4.76%.
Customers of Airship Hospitality CRM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Airship Hospitality CRM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of CRM.