List of Akumina Employee Experience Platform Customers
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Since 2010, our global team of researchers has been studying Akumina Employee Experience Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Akumina Employee Experience Platform for Employee Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Akumina Employee Experience Platform for Employee Experience include: MetLife, a United States based Insurance organisation with 45000 employees and revenues of $66.91 billion, GSK, a United Kingdom based Life Sciences organisation with 69310 employees and revenues of $42.21 billion, Principal Financial Group, a United States based Banking and Financial Services organisation with 19800 employees and revenues of $16.13 billion, Boston Red Sox, a United States based Leisure and Hospitality organisation with 1500 employees and revenues of $500.0 million, Big Brothers Big Sisters of America, a United States based Non Profit organisation with 1840 employees and revenues of $277.0 million and many others.
Contact us if you need a completed and verified list of companies using Akumina Employee Experience Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Akumina Employee Experience Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Big Brothers Big Sisters of America | Non Profit | 1840 | $277M | United States | Akumina | Akumina Employee Experience Platform | Employee Experience | 2016 | n/a |
In 2016, Big Brothers Big Sisters of America deployed the Akumina Employee Experience Platform as its modern intranet and knowledge management solution, addressing critical content and search deficiencies across a nationwide network spanning all 50 states and 250 affiliates. The implementation targeted the organization’s digital workplace needs within the Employee Experience category, centralizing content management and document access for hundreds of thousands of volunteer mentors, families, and staff.
The Akumina Employee Experience Platform was configured primarily as a content management system for the intranet, with knowledge management, enhanced search, directory services, and document access controls implemented as core functional capabilities. A single sign-on capability and document password protection were introduced to secure content and streamline access, and the platform was used to create improved findability, filtering, and colleague-to-colleague communications across local offices and the national office.
Operational ownership of the Akumina EXP sits with the marketing communications team, a small team of three who run and update the digital workplace, shifting the organization from building the site to maintaining and iterating on it. The implementation integrates with Microsoft productivity tooling to provide seamless user workflows, and the platform was selected for its ability to scale and enable future enhancements that support more personalized experiences.
The rollout delivered immediate benefits in usability and knowledge access, opening directory driven communication channels across regions and simplifying content governance and maintenance for the national office and local affiliates.
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Boston Red Sox | Leisure and Hospitality | 1500 | $500M | United States | Akumina | Akumina Employee Experience Platform | Employee Experience | 2019 | n/a |
In 2019 Boston Red Sox deployed the Akumina Employee Experience Platform to create a personalized, mobile digital workplace and formalize a centralized Employee Experience. Home Plate, a mobile-optimized digital hub built on the Akumina Employee Experience Platform, was designed to connect more than 1,000 seasonal frontline workers at Fenway Park during events and the approximately 350 administrative and office workers who form the offseason core.
The implementation emphasized mobile-first user experience and personalized employee journeys, with explicit two-way communications and content management capabilities. The Akumina Employee Experience Platform configuration supported branded content publishing, role-based access controls, targeted communications for segmented employee cohorts, and mobile-optimized content delivery to ensure accessibility for frontline hospitality and game-day staff.
Home Plate was architected with secure integrations to provide employees with access to the key applications they need to perform their roles, and the integration layer was scoped to surface role-specific systems and user profiles for baseball operations, hospitality, business, marketing and sales, and human resources. Operational coverage spanned on-site event operations at Fenway Park and off-season administrative workflows, enabling a single digital entry point for both seasonal and year-round staff.
Governance and rollout prioritized segmented onboarding and editorial workflows to manage frequent seasonal staff changes, with content governance, approval chains, and role-based permissions to control information flow. The implementation narrative centers on delivering a unified Employee Experience platform for heterogeneous workforces across event-driven and office-based business functions using the Akumina Employee Experience Platform.
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GSK | Life Sciences | 69310 | $42.2B | United Kingdom | Akumina | Akumina Employee Experience Platform | Employee Experience | 2021 | Avanade |
In 2021, GSK implemented the Akumina Employee Experience Platform as a global Employee Experience program to deliver a modern digital hub and improve employee engagement and productivity. Avanade led the implementation and integration work to deliver a branded, personalized intranet built for mobile-first access across the enterprise.
The Akumina Employee Experience Platform was configured to provide personalized experiences using profile and behavior signals, with machine learning that surfaces content, links, and data based on business unit, role, location, and user behavior. The implementation included AD synchronization to pull identity and directory attributes, multilingual content delivery with a one-click language toggle, and configurable personalization rules aligned to GSKs seven Employee Experience Pillars that emphasize intuitive, intelligent, quick, seamless, accessible, and embraced experiences.
Integration scope focused on connecting the intranet to multiple back-end and third-party systems to reduce application switching and clicks required for routine tasks, while maintaining a single, central employee hub. The platform was provisioned to serve over 130,000 global employees, providing consistent access regardless of location or device, and consolidating content and links from enterprise systems into role- and location-specific views.
Operational governance centered on content authoring and personalization controls, language management, and ongoing platform sustainability to ensure the solution remained manageable over time. Outcomes described by stakeholders include a modern connected digital employee hub that enhances global engagement, simplifies day-to-day processes, and surfaces relevant resources to improve productivity, with Avanade noting a branded, personalized experience for GSKs global employee population.
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MetLife | Insurance | 45000 | $66.9B | United States | Akumina | Akumina Employee Experience Platform | Employee Experience | 2021 | n/a |
In 2021 MetLife implemented Akumina Employee Experience Platform to consolidate alerts and tasking from 37 disparate systems into a single interactive workspace. The initial deployment targeted director level employees who were receiving 75 to 100 emails per week for approvals and action items, and then provisioned individualized dashboards for broader employee workstreams to manage daily priorities, goals, and collaboration.
MetLife built a Workspace Dashboard using the Akumina Employee Experience Platform that centralizes goals, tasks, calendars, notifications, and status tracking. The Workspace Dashboard is personalized by role and project, supports shared views for team members and managers, and leverages custom JavaScript widgets configured within Akumina to present actionable items and task orchestration at the user interface layer.
The solution is hosted inside MetLifes Office 365 tenant and integrates directly with 37 backend systems using the Akumina framework and JavaScript widgets. Named integrations include Ariba, SuccessFactors, Kaltura, ServiceNow, DB2, Oracle PeopleSoft, Salesforce, SQL, and Office 365 services such as SharePoint, OneDrive, Yammer, and Exchange, enabling employees to accept tasks and complete approvals without separately logging into each system.
Operational governance and workflow change focused on consolidating approval and task workflows into the Workspace Dashboard, enabling collaborative prioritization with managers and remote teams and maintaining a history of accomplishments for goal alignment. Executives reported they are dramatically more productive and can focus on key business initiatives with time saved from logging into multiple business systems, and the lifecycle time of business processes has been dramatically increased by speeding up the time of approval related processes.
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Principal Financial Group | Banking and Financial Services | 19800 | $16.1B | United States | Akumina | Akumina Employee Experience Platform | Employee Experience | 2019 | n/a |
In 2019, Principal Financial Group implemented Akumina Employee Experience Platform. The Akumina Employee Experience Platform was deployed as an Employee Experience solution to provide a unified corporate intranet and digital hub that connects employees to tools, information and each other across the organization.
The implementation emphasized personalization and design tooling, leveraging Akumina capabilities for personalization, content creation and editing, and design-driven page composition. Configuration work focused on templates, editorial workflows and modular content blocks to enable business teams to publish tailored communications and knowledge resources without heavy developer involvement.
Platform-level integration and interoperability were scoped as core technical requirements, aligning with Akumina capabilities recognized by independent evaluations for integration and interoperability. Operational coverage targeted enterprise internal communications, employee collaboration and knowledge sharing, with Principal Enterprise Architect Keith Kratochvil describing the intranet as a unified, personalized platform that empowers employees to take action, find solutions and share knowledge and experiences.
Governance work centered on content authoring policies, personalization rules and editorial ownership to sustain consistent messaging and targeted communications. The deployment leveraged Akumina design tools and content management capabilities to reduce friction in publishing and to support ongoing administration of the employee digital workplace.
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Buyer Intent: Companies Evaluating Akumina Employee Experience Platform
- Research Planning, a United States based Professional Services organization with 25 Employees
- SEKO Worldwide, LLC, a United States based Transportation company with 2500 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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