List of Alipay Customers
Hangzhou, x,
China
Since 2010, our global team of researchers has been studying Alipay customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Alipay for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Alipay for Payment Processing include: ZARA, a Spain based Retail organisation with 95000 employees and revenues of $20.76 billion, Ant Group, a China based Banking and Financial Services organisation with 16660 employees and revenues of $17.50 billion, Dirk Rossmann, a Germany based Retail organisation with 62100 employees and revenues of $15.56 billion, Ethiopian Airlines, a Ethiopia based Transportation organisation with 18000 employees and revenues of $7.02 billion, Zara USA, a United States based Retail organisation with 7000 employees and revenues of $3.64 billion and many others.
Contact us if you need a completed and verified list of companies using Alipay, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Alipay customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aether Eyewear | Manufacturing | 10 | $2M | Singapore | Alibaba | Alipay | Payment Processing | 2023 | n/a |
Aether Eyewear implemented Alipay in 2023 on its public website, with the Apps Category specified as "". The deployment centered on embedding Alipay payment flows directly into the consumer checkout to capture wallet based payments and authorize transactions in real time.
The implementation integrated Alipay client side components with the site checkout and established server side transaction handling for order capture, confirmation, and notification processing. Operational scope covered online direct to consumer sales from the Singapore based site and impacted e commerce and finance workflows, including payment reconciliation and order settlement processes. Configuration work focused on payment method provisioning, transaction event handling, and merchant account configuration for Alipay, while rollout was limited to the website channel.
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AgeMate | Retail | 10 | $1M | Australia | Alibaba | Alipay | Payment Processing | 2024 | n/a |
In 2024 AgeMate deployed Alipay on its public website to enable customer payments for its Australia-based online retail business. AgeMate implemented Alipay to capture web and mobile checkout transactions, leveraging Alipay client-side components and server-side payment callbacks, with Apps Category .
The implementation centered on payment authorization, settlement notification handling, and integration of transaction records into finance and order management workflows, affecting e-commerce, finance, and customer service functions. Governance updates aligned refund and dispute workflows with payment notification events and established routine reconciliation procedures. The deployment architecture followed a lightweight web integration pattern common for small retailers, using the Alipay web SDK and server-side endpoints for transaction persistence and event handling.
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Alipay+ | Professional Services | 18 | $2M | Singapore | Alibaba | Alipay | Payment Processing | 2013 | n/a |
In 2013, Alipay+ implemented the Alipay application on their website. Apps Category .
Deployment centered on embedding Alipay payment flows into the customer-facing site using the Alipay application from Alibaba, configuring checkout authorization, client-side payment tokenization, and merchant settlement parameters consistent with a payments integration. For an 18 employee professional services firm the implementation used lightweight vendor-hosted components and web SDKs rather than heavy on-premise infrastructure. Functional scope focused on online checkout, customer authorization, and payment reconciliation workflows.
Operational coverage was primarily the Singapore website, supporting the business functions of e-commerce customer billing and accounts receivable. Governance concentrated on payment acceptance rules, merchant account configuration, and configuration change controls routed through a small central operations team. The deployment did not list external system integrators and relied on vendor configuration and website integration to operationalize Alipay.
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AlpIndustria | Retail | 28 | $3M | Russia | Alibaba | Alipay | Payment Processing | 2019 | n/a |
In 2019 AlpIndustria implemented Alipay on its website. AlpIndustria deployed Alipay to provide Payment Processing for its ecommerce checkout and merchant payment acceptance on alpindustria.ru, aligning the application with online sales and finance operations. The deployment focused on web checkout integration and merchant account configuration rather than broader enterprise payment platforms.
The Alipay implementation included a client side payment widget embedded into the checkout, server side payment notification and reconciliation endpoints, and merchant account configuration for settlement and currency handling. Functional capabilities aligned to Payment Processing were enabled including payment authorization and capture, refund handling, and dispute management workflows. Configuration prioritized lightweight integration patterns appropriate for a 28 person retailer, emphasizing straightforward checkout flows and accounting feed generation.
Operational ownership resides with the ecommerce and finance teams, who manage transaction monitoring, settlement reconciliation, and customer refund workflows through the Alipay merchant console and backend notification processes. Governance activities included setting payment terms, refund windows, and dispute escalation procedures to align payments operations with order processing and accounting workflows.
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ANEXT Bank | Banking and Financial Services | 71 | $8M | Singapore | Alibaba | Alipay | Payment Processing | 2022 | n/a |
In 2022, ANEXT Bank implemented Alipay as its Payment Processing solution on the public ANEXT website. The deployment focused on customer-facing online payment flows for retail banking services originating in Singapore, integrating Alipay into web checkout and service fee collection channels to handle external payment acceptance.
The implementation used standard Payment Processing components, including a hosted checkout integration and server-to-server payment gateway APIs for transaction authorization and settlement. Configuration emphasized transaction capture, refund handling, and electronic receipt generation, with logging and persistent transaction records for operational reconciliation and auditability.
Integration work centered on embedding Alipay into the website front end and linking payment callbacks to the bank's operational workflows, enabling automated settlement handoffs and transaction status updates to finance and operations teams. Governance and operational controls were defined to manage access, monitoring, and exception handling for online payments, positioning Alipay as the bank's web-based Payment Processing channel.
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Manufacturing | 10 | $1M | China | Alibaba | Alipay | Payment Processing | 2023 | n/a |
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Life Sciences | 10 | $1M | China | Alibaba | Alipay | Payment Processing | 2023 | n/a |
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Manufacturing | 10 | $1M | China | Alibaba | Alipay | Payment Processing | 2023 | n/a |
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Banking and Financial Services | 500 | $49M | Hong Kong | Alibaba | Alipay | Payment Processing | 2019 | n/a |
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Banking and Financial Services | 16660 | $17.5B | China | Alibaba | Alipay | Payment Processing | 2015 | n/a |
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Buyer Intent: Companies Evaluating Alipay
- EarMaster, a Denmark based Education organization with 675 Employees
- American Express, a United States based Banking and Financial Services company with 75100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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