List of AutoAlert CXM Customers
Kansas City, 64105, MO,
United States
Since 2010, our global team of researchers has been studying AutoAlert CXM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AutoAlert CXM for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AutoAlert CXM for Customer Experience include: Audi, a Germany based Automotive organisation with 88604 employees and revenues of $70.61 billion, Park Place Dealerships, a United States based Automotive organisation with 2300 employees and revenues of $2.00 billion, Ken Garff Automotive Group, a United States based Automotive organisation with 5000 employees and revenues of $1.30 billion, Don Ford Sanderson, a United States based Automotive organisation with 416 employees and revenues of $801.0 million, Greenway Auto Group, a United States based Automotive organisation with 2800 employees and revenues of $670.0 million and many others.
Contact us if you need a completed and verified list of companies using AutoAlert CXM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The AutoAlert CXM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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2A Appliance | Retail | 10 | $1M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2020 | n/a |
In 2020, 2A Appliance implemented AutoAlert CXM, deploying AutoAlert CXM in the Customer Experience category as a website-embedded engagement layer on its public site. The deployment positions AutoAlert CXM to manage on-site customer interactions and digital lead capture for a small retail operator, and it is explicitly used on the company website for web-based customer engagement.
The configuration centers on Customer Experience capabilities such as web engagement and personalized messaging, lead capture and contact management, follow-up automation, and engagement analytics, reflecting typical CXM functional modules for a compact retail team. 2A Appliance uses AutoAlert CXM in the Customer Experience category to support sales and customer service functions, with operational control and governance handled by internal staff and configuration scoped to on-site web interactions rather than broader enterprise system integrations.
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400 Chrysler Dodge Jeep Ram | Automotive | 20 | $50M | Canada | AutoAlert | AutoAlert CXM | Customer Experience | 2020 | n/a |
In 2020, 400 Chrysler Dodge Jeep Ram deployed AutoAlert CXM on their website. The dealership used AutoAlert CXM in the Customer Experience category to centralize online lead capture and customer engagement for its sales and service functions.
Configuration emphasized Customer Experience capabilities typical for retail automotive, including web-embedded lead capture, automated customer messaging and appointment reminders, service retention workflows and customer segmentation for targeted outreach. For a 20-employee dealership the implementation prioritized lightweight administration, role-based access for sales and service users, and template-driven communication to reduce day-to-day configuration needs.
AutoAlert CXM operates as a website-embedded engagement layer that captures leads and service requests directly from the dealership site and routes interactions into dealer workflows. Governance and operational ownership remained internal to the dealership, with sales and service managers configuring message templates and response rules, and the rollout focused on showroom and service desk adoption at the Canadian location.
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A1 Auto Services | Automotive | 50 | $5M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2023 | n/a |
In 2023 A1 Auto Services deployed AutoAlert CXM on its public website. AutoAlert CXM operates as a Customer Experience application for the dealership, providing front-end customer engagement and service touchpoint management on the site.
The implementation uses a web-embedded SaaS configuration with a site widget and cloud-hosted processing, configured to run customer engagement flows common to the Customer Experience category. Configuration focused on conversational chat, lead capture forms, service reminders, appointment scheduling, campaign messaging, and in-platform analytics. Operational ownership is centered in marketing and service operations, who configured message templates, routing rules, and automated communication cadences inside AutoAlert CXM. Governance and rollout were staged at the site level with admin training and ongoing configuration management handled by internal teams.
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Abilene Motors | Automotive | 10 | $1M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2018 | n/a |
In 2018 Abilene Motors implemented AutoAlert CXM on its public website as a Customer Experience application to support online customer engagement for the dealer. AutoAlert CXM is deployed as a site-embedded customer engagement layer, positioned to capture and route consumer interactions originating from inventory pages and service pages.
The deployment leverages typical Customer Experience capabilities including web-based lead capture, real-time messaging and targeted onsite messaging, and configured inventory alerting and appointment scheduling workflows. AutoAlert CXM is configured through an administrative console to manage messaging rules, lead forms and customer touchpoints, reflecting category-aligned functionality for automotive dealers.
Operational coverage focuses on customer facing sales and service functions at the dealership website level, with day-to-day management assigned to the dealer site administrator and sales and service staff. Governance is lightweight and operationally centered on content and message rule updates, event-driven lead routing and maintaining onsite engagement components via the AutoAlert CXM console.
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Action Nissan | Automotive | 10 | $1M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2022 | n/a |
In 2022, Action Nissan implemented AutoAlert CXM on its website. The deployment uses AutoAlert CXM as a web-embedded Customer Experience solution to capture leads, manage digital customer interactions, and surface shopper intent on the dealership site.
Functional modules in use include on-site lead capture, messaging and chat, customer profiling, and appointment scheduling, reflecting capabilities typical of the Customer Experience category. Operational scope is focused on online sales and service touchpoints with engagement workflows routed to the dealership sales and service teams, and governance and configuration managed through the AutoAlert CXM admin interface to adjust messaging and qualification logic without custom development.
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Automotive | 50 | $8M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2018 | n/a |
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Automotive | 10 | $1M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2022 | n/a |
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Automotive | 25 | $3M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2017 | n/a |
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Automotive | 14 | $2M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2022 | n/a |
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Automotive | 80 | $10M | United States | AutoAlert | AutoAlert CXM | Customer Experience | 2022 | n/a |
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Buyer Intent: Companies Evaluating AutoAlert CXM
- General Motors, a United States based Automotive organization with 162000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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