List of Automation 360 Customers
Automation Anywhere
633 River Oaks Parkway,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-834-7676
Professional Services
2200
$950M
Since 2010, our global team of researchers has been studying Automation 360 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Automation 360 for Robotic Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Automation 360 for Robotic Process Automation include: Wustenrot & Wurttembergische, a Germany based Insurance organisation with 8129 employees and revenues of $8.11 billion, KeyBank, a United States based Banking and Financial Services organisation with 17396 employees and revenues of $7.30 billion, Newcastle Hospitals NHS Foundation Trust, a United Kingdom based Healthcare organisation with 18000 employees and revenues of $1.57 billion, Santander Consumer Bank, a Sweden based Banking and Financial Services organisation with 14000 employees and revenues of $1.50 billion, Houghton Mifflin Harcourt, a United States based Professional Services organisation with 5500 employees and revenues of $1.03 billion and many others.
Contact us if you need a completed and verified list of companies using Automation 360, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Automation 360 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advansys ESC Egypt | Professional Services | 350 | $40M | Egypt | Automation Anywhere | Automation 360 | Robotic Process Automation | 2015 | n/a |
In 2015, Advansys ESC Egypt implemented Automation 360, adopting Robotic Process Automation to instrument repeatable service workflows. Advansys ESC Egypt is a Professional Services firm with about 350 employees operating in Egypt, and the Automation 360 deployment is positioned to support service delivery automation across its Cairo operations.
Automation 360 was configured to support the full lifecycle of automated processes, including process design, development, testing and operational support. Functional capabilities implemented included automation libraries for reusable components, developer-led solution design documentation, and structured project analysis to feed assessment and validation of candidate automations.
Operational coverage included the Advansys ESC Cairo site where an RPA Developer assignment from February 2018 to February 2019 contributed to daily maintenance of automation libraries and to identification, assessment and validation of automation projects. The staffing profile indicates cross-platform experience, with teams working with Automation Anywhere alongside Blue Prism and UiPath, informing reusable patterns and developer practices.
Governance and rollout practices emphasized preparation of solution design documentation, ongoing library maintenance to support reuse, and developer ownership of build and support activities. Automation 360 was therefore embedded as the primary Robotic Process Automation platform, with structured documentation and developer-driven maintenance governing bot lifecycle and deployment.
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Arrival | Automotive | 1900 | $860M | United Kingdom | Automation Anywhere | Automation 360 | Robotic Process Automation | 2021 | n/a |
In 2021 Arrival implemented Automation 360 to establish an enterprise Robotic Process Automation capability across supply chain and factory operations. The initial deployment focused on a cloud based Automation 360 Control Room, provisioning devices and user accounts, and creating a governed framework for bot development and operations.
Automation 360 was configured to support standard RPA functional flows including process discovery and candidate evaluation, solution design, bot development, testing, orchestration, and ongoing support. The implementation included documentation and operational runbooks to guide developers and business users through automation lifecycle activities and to standardize delivery of automated processes.
The project delivered integration workstreams that included designing an Electronic Data Interchange EDI solution for supply chain orchestration and coordinating its delivery across internal development teams, a 3rd party provider, and selected pilot suppliers. The team also designed and led data integrations between Arrival systems and their 3PL warehouse operator, and between Arrival systems and a 3rd party shift management software used for microfactories, using Automation 360 as the automation backbone.
Governance and operating model changes accompanied the technical work, with a named Integration and Workflow Automation Lead supervising Arrival's RPA capability, managing the vendor relationship, and acting as a bridge between business stakeholders and technical teams. Daily operations included converging business requirements into dev tasks, coordinating testers and developers, and operating the cloud based Control Room to manage bot access, scheduling, and support workflows.
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Houghton Mifflin Harcourt | Professional Services | 5500 | $1.0B | United States | Automation Anywhere | Automation 360 | Robotic Process Automation | 2019 | n/a |
In 2019 Houghton Mifflin Harcourt deployed Automation 360 as part of a Robotic Process Automation program supporting Shared Services Finance. The implementation centrally positioned Automation 360 within the Financial Systems team, with internal RPA developers responsible for analyzing, building, testing, and deploying bots aligned to finance close and cost accounting workflows.
Automation 360 was configured to automate core accounting activities, including execution of the material ledger close process, researching and preventing costing errors, validating Business Warehouse and Business Intelligence data loads, and reconciling inventory general ledger accounts. The deployment emphasized automation of Cost Accounting related workflows, supporting projects such as SAP integration work connected to mergers and divestitures and routine system change requests.
The Automation 360 implementation integrated with SAP ERP components, specifically SAP Materials Management and SAP Business Warehouse, and operated alongside SAP Governance Risk and Compliance processes for user access provisioning and Segregation of Duty controls. Governance and operational ownership remained within Finance and Financial Systems, with an internal build test and deploy lifecycle for bots driven by organizational priorities and shared services operational needs.
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KeyBank | Banking and Financial Services | 17396 | $7.3B | United States | Automation Anywhere | Automation 360 | Robotic Process Automation | 2020 | n/a |
In 2020, KeyBank implemented Automation 360 as part of a Robotic Process Automation initiative to accelerate loan processing, mortgage quality checks, onboarding for the payment protection program and COVID-19 related loss mitigation workflows. The deployment used Automation Anywhere technologies including Automation 360 and IQ Bot to automate semi structured document extraction and to orchestrate unattended task automation across lending and reconciliation functions.
Automation 360 was configured alongside IQ Bot for document classification and data extraction, with a processing pipeline that downloads third party documents, converts them to PDF, splits files larger than 30 pages, and uploads pages to IQ Bot for form recognition between appraisal and flood certification documents. The IQ Bot output is returned as a CSV which an RPA task bot executes to perform lookups, comparisons and exception reporting, creating an end to end automated workflow for mortgage quality checks and other document intensive processes.
Operational coverage included loan origination, mortgage underwriting quality checks, account reconciliation and PPP onboarding and funding. The program automated interactions across 97 different systems and websites and placed unattended bots into production, while running a proof of concept for Enterprise A2019 to evaluate attended bot use cases and a separate proof of concept for Azure OCR to expand extraction to handwriting and nonstandard documents.
Governance and rollout emphasized internal capability building, with KeyBank creating an internal RPA training program that enrolled 175 employees and supplemented learning with Automation Anywhere University and a business analyst class. The automation team moved from proof of concept to production bots and scaled the digitization program through a staged pilot approach for attended bots and ongoing IQ Bot model training managed through a validation portal for business users.
Explicit outcomes reported include processing 40,000 documents through IQ Bot with an exception rate of 15 percent, creation of nine bots in loan origination that completed the equivalent of nine years of work in two weeks, deployment of nine unattended bots into production, and a reported run rate savings of 5 million dollars in 2020.
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Newcastle Hospitals NHS Foundation Trust | Healthcare | 18000 | $1.6B | United Kingdom | Automation Anywhere | Automation 360 | Robotic Process Automation | 2019 | n/a |
In 2019 Newcastle Hospitals NHS Foundation Trust implemented Automation 360 as a Robotic Process Automation platform to automate administrative and clinical-support workflows across the Trust. The implementation aligns with the Trusts digital maturity and scale, serving roughly 18,000 employees and supporting more than 1.5 million patient engagements annually, and was positioned as a strategic program rather than a one-off pilot.
The Automation 360 deployment delivered targeted automations in Human Resources, Occupational Health, the Cancer Information Center, and the Appointment Booking Centre. Named automations implemented include an Appraisal bot, the PP0028 Cancer Referral Bot, and an NIVS bot, reflecting category-aligned capabilities such as scheduled unattended bots, attended automation for desktop tasks, orchestration and job scheduling, and centralized logging and exception handling.
Operationally the Trust established a comprehensive automation framework with a centralized control plane for bot orchestration and governance led by the internal RPA function. Rollout began with the first live bot in March 2020 and proceeded across HR and patient-facing administrative areas, with process owners embedded in each department to manage change, bot custody, and runbook maintenance.
Outcomes reported by the Trust include annualized time savings such as 7,000 hours saved across all bots, 4,000 hours saved annually by the Appraisal bot, 780 hours saved annually by the PP0028 Cancer Referral Bot, and 700 hours saved in two months by the NIVS bot. Sonny Yuan, Robotic Process Automation Lead, reported a direct saving of 15,000 hours since the launch of the first bot in March 2020.
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Banking and Financial Services | 14000 | $1.5B | Sweden | Automation Anywhere | Automation 360 | Robotic Process Automation | 2019 | n/a |
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Professional Services | 49600 | $995M | United States | Automation Anywhere | Automation 360 | Robotic Process Automation | 2019 | n/a |
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Insurance | 8129 | $8.1B | Germany | Automation Anywhere | Automation 360 | Robotic Process Automation | 2019 | n/a |
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Buyer Intent: Companies Evaluating Automation 360
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Automation 360. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Automation 360 for Robotic Process Automation include:
- CrimsonLogic, a Singapore based Professional Services organization with 1100 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Automation 360 Coverage
Automation 360 is a Robotic Process Automation solution from Automation Anywhere.
Companies worldwide use Automation 360, from small firms to large enterprises across 21+ industries.
Organizations such as Wustenrot & Wurttembergische, KeyBank, Newcastle Hospitals NHS Foundation Trust, Santander Consumer Bank and Houghton Mifflin Harcourt are recorded users of
Automation 360 for Robotic Process Automation.
Companies using Automation 360 are most concentrated in Insurance, Banking and Financial Services and Healthcare, with adoption spanning over 21 industries.
Companies using Automation 360 are most concentrated in Germany, United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Automation 360 across Americas, EMEA, and APAC.
Companies using Automation 360 range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 37.5%, and global enterprises with 10,000+ employees - 50%.
Customers of Automation 360 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Automation 360 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Robotic Process Automation.