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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Box Sign (ex SignRequest) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cedars-Sinai Healthcare 15043 $5.2B United States Box Box Sign (ex SignRequest) Digital Signing 2016 n/a
In 2016, Cedars-Sinai deployed Box Sign (ex SignRequest) as a Digital Signing application to formalize electronic signature capture across healthcare documentation workflows. Box Sign (ex SignRequest) provided cloud native e signature capabilities including signer authentication, templated documents, audit trails, and secure storage consistent with the Digital Signing category. Implementation emphasized embedding electronic signature capture into patient consent, administrative approvals, and contract workflows, with configuration of templates and role based access controls to enforce signature provenance and compliance. Governance centered on auditability and document lifecycle controls, while operational coverage targeted clinical documentation and back office functions to unify signing processes across departments.
Innovid Professional Services 531 $127M United States Box Box Sign (ex SignRequest) Digital Signing 2021 n/a
In 2021, Innovid deployed Box Sign (ex SignRequest) to provide Digital Signing capabilities for the Legal Department. The rollout was scoped to support the company’s global teams across the Americas, Europe, and Asia Pacific, targeting signature and approval workflows for NDAs, services agreements, consulting agreements, statements of work, and other standard commercial contracts. Box Sign (ex SignRequest) was configured with reusable signature templates, role based access controls, and automated signature request workflows to match the legal team’s hybrid paralegal and legal operations processes. The implementation centralized signed artifacts within Box oriented document repositories and established standard document templates and approval paths to accelerate contract processing for routine agreements. Operational ownership rested with the Head of Legal and a dedicated paralegal/legal operations power-user who served as the technical expert for signature processes and contract management tooling. The solution was aligned with existing contract lifecycle practices and coordinated with finance, HR, sales, and marketing to ensure handoffs for commercial, payroll related, and onboarding documents functioned within established internal collaboration channels. Governance activities included development of playbooks, template maintenance procedures, and change management communications driven by legal operations, with training and process documentation to socialize signature policies across the business. The Innovid Box Sign (ex SignRequest) Digital Signing deployment positioned the Legal Department to standardize signature workflows and institutionalize role based governance for contractual approvals.
Kaiser Permanente Non Profit 223883 $100.1B United States Box Box Sign (ex SignRequest) Digital Signing 2018 n/a
In 2018, Kaiser Permanente implemented Box Sign (ex SignRequest) as its Digital Signing solution to provide enterprise electronic signature capability across the organization. Kaiser Permanente adopted Box Sign to support document signing workflows used in both clinical and administrative business functions, positioning the application to handle patient consent, administrative approvals, and other signed documents common to a large integrated health system. Box Sign (ex SignRequest) was configured to deliver core Digital Signing capabilities including reusable templates, multi-recipient routing, signer authentication options, and tamper-evident audit trails to preserve signature integrity and compliance records. The implementation emphasized template-driven form generation and automated routing to reduce manual handling of standard consent and administrative forms while retaining auditable signature events and verification metadata. Deployment used Box Sign as a cloud SaaS e-signature layer tied into Box content management workflows, enabling signed documents to persist within the organization’s content lifecycle and access controls. Governance was organized around centralized administrative controls and role-based provisioning to manage signer permissions and retention policies, aligning signature workflows with healthcare records handling and document access requirements.
Okta Professional Services 5914 $2.6B United States Box Box Sign (ex SignRequest) Digital Signing 2022 n/a
In 2022, Okta implemented Box Sign (ex SignRequest) to standardize contract execution workflows within its Digital Signing capacity. Box Sign was deployed to support Okta's sourcing and procurement organization and Okta's legal department, centralizing signature activities for master services agreements, NDAs, vendor contracts, consulting agreements, venue and marketing agreements, software licenses, and recruiting and staffing agency agreements. The deployment configured Box Sign core capabilities typical of the Digital Signing category, including reusable signature templates, automated routing for multi party execution, role based signing order, and comprehensive audit trails and timestamped event logs for compliance. Configuration emphasis was placed on template management and document lifecycle controls to enable in house contract drafting, redlining, negotiation, and rapid signature capture by the Contracts Manager and procurement stakeholders. Box Sign was integrated with document management and contracting workflows around Box as the vendor platform, enabling documents stored in the Box content environment to be routed for signature. The implementation aligned with document creation practices in Microsoft Word and Google Suite used by contracting teams, and supported template prepopulation, signer authentication, and audit reporting consistent with Digital Signing functional expectations. Governance and operational controls were organized around maintaining and updating commercial templates, drafting playbooks and escalation matrices, and defining approval gates for procurement and legal review. Operational ownership was assigned to the sourcing and procurement organization in coordination with the legal department, enabling the Contracts Manager to manage templates, review and negotiate vendor requested changes, and enforce contract compliance across Okta's US remote and Daly City based workflows.
United Healthcare Insurance 400000 $400.3B United States Box Box Sign (ex SignRequest) Digital Signing 2015 n/a
In 2015, United Healthcare implemented Box Sign (ex SignRequest) for Digital Signing. The deployment targeted standardization of electronic signature processes across the enterprise to support insurance specific document workflows. Box Sign (ex SignRequest) was configured to provide templated signature workflows, signer authentication options, audit trails and document versioning, aligning with core Digital Signing capabilities. Configuration emphasized reusable templates for contracts and consent forms, automated routing rules for multi party signing, and mobile friendly signing flows to support remote stakeholders. The implementation was integrated with the Box content platform to centralize signed documents and maintain persistent access controls and searchability within the content repository. Operational coverage included United Healthcare business functions such as provider relations, member services, claims administration and human resources across the United States. Governance focused on comprehensive audit logging, retention policies and signature evidence to support healthcare compliance obligations including HIPAA, with administrative controls for signer provisioning and approval workflows. Signature governance was centralized to enforce consistent processes and traceability for contractual and consent documents.
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Buyer Intent: Companies Evaluating Box Sign (ex SignRequest)

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FAQ - APPS RUN THE WORLD Box Sign (ex SignRequest) Coverage

Box Sign (ex SignRequest) is a Digital Signing solution from Box.

Companies worldwide use Box Sign (ex SignRequest), from small firms to large enterprises across 21+ industries.

Organizations such as United Healthcare, Kaiser Permanente, Cedars-Sinai, Okta and Innovid are recorded users of Box Sign (ex SignRequest) for Digital Signing.

Companies using Box Sign (ex SignRequest) are most concentrated in Insurance, Non Profit and Healthcare, with adoption spanning over 21 industries.

Companies using Box Sign (ex SignRequest) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Box Sign (ex SignRequest) across Americas, EMEA, and APAC.

Companies using Box Sign (ex SignRequest) range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 60%.

Customers of Box Sign (ex SignRequest) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Box Sign (ex SignRequest) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Digital Signing.