List of BPAY Payments Customers
Sydney, 2000, NSW,
Australia
Since 2010, our global team of researchers has been studying BPAY Payments customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BPAY Payments for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BPAY Payments for Payment Processing include: Department of Home Affairs, a Australia based Government organisation with 15207 employees and revenues of $12.46 billion, John Holland, a Australia based Construction and Real Estate organisation with 6300 employees and revenues of $4.38 billion, Alinta Energy, a Australia based Utilities organisation with 1200 employees and revenues of $3.11 billion, SA Department for Education, a Australia based Government organisation with 32935 employees and revenues of $3.09 billion, NSW Department of Customer Service, a Australia based Government organisation with 5450 employees and revenues of $1.85 billion and many others.
Contact us if you need a completed and verified list of companies using BPAY Payments, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BPAY Payments customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Alinta Energy | Utilities | 1200 | $3.1B | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018, Alinta Asset Management Australia implemented BPAY Payments as its Payment Processing channel for residential gas billing. BPAY Payments was configured to accept gas bill payments using biller code 168930 and a customer payment number printed in the bottom right-hand corner of the bill, integrating the application into existing customer billing instructions.
The BPAY Payments setup directs customers to log on to their online bank and choose the BPAY option, or to contact their bank or financial institution to make a payment from a cheque, savings, debit, credit, or transaction account. Operationally the deployment aligns the Payment Processing flow with the company billing and accounts receivable functions, with configuration focused on biller code mapping, customer payment number capture, and remittance routing to support reconciliation and customer service workflows.
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Autosports Group | Automotive | 1800 | $1.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018 Autosports Group deployed BPAY Payments as its Payment Processing solution to support accounts payable operations. The deployment focused on enabling systematic preparation and execution of BPAY and EFT disbursements within the corporate accounts payable workflow in Sydney, Australia.
Implemented capabilities included invoice matching, batching, coding and keying of high volumes of invoices, allocation of costs to the correct general ledger accounts, and structured weekly bill payment processing. BPAY Payments served as the transactional payment engine and master record for vendor payments, configured with vendor details, payment batching rules, and batch processing controls aligned to cash management.
Operational governance was centered on the accounts payable function, where the Accounts Payable Officer coordinated the payment system, maintained vendor records and filing systems, and provided AP data to other departments. Integration points emphasized posting payment and allocation data to the company general ledger and reconciliation feeds for bank and supplier reconciliations, aligning BPAY Payments Payment Processing with financial control and reporting processes.
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Bidfood Australia | Distribution | 2300 | $1.3B | Australia | BPAY | BPAY Payments | Payment Processing | 2015 | n/a |
In 2015, Bidfood Australia implemented BPAY Payments for Payment Processing within its accounts receivable operations. The deployment focused on automating BPAY file ingestion and electronic receipts posting to support cash, cheque and card payment flows used by the Bidfood Adelaide finance team. BPAY Payments was configured to process BPAY files, receipt payments from bank statements, and record manual cash and cheque entries into the accounts ledger. Functional capabilities implemented included unallocated payment management and transfer to correct customer accounts, rebate adjustment processing specific to retail groups, and support for credit card payment handling. Operational workflows linked payment posting to bank deposit and reconciliation activities, with bank deposit summaries prepared and forwarded to the bank as part of daily cash operations. Payment processing activities were coordinated with E360 customer master and delivery setup tasks used by sales and logistics, ensuring receipts, invoicing and customer account setup were aligned with delivery addresses and route sequencing. Governance and day to day AR processes were reshaped around automated payment capture, generation of aged analysis after payment processing, escalation rules to place customers on stop supply or contact for payment, and investigative handling of customer queries. BPAY Payments supported routine AR tasks including sending invoices, credit notes and statements, handling unallocated payments, and enforcing rebate and account setup controls.
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Chorus | Non Profit | 700 | $32M | Australia | BPAY | BPAY Payments | Payment Processing | 2018 | n/a |
In 2018, Chorus implemented BPAY Payments. BPAY Payments was deployed to handle Payment Processing for accounts receivable, accounts payable and customer billing within Chorus Australia, with notable operational activity reported in Perth, Western Australia.
Implementation focused on electronic BPAY receipting, support for direct debit and direct transfer transaction handling, and processing of payment channels including cash, cheques and Eftpos as part of end to end payment workflows. The deployment supported monthly billing processes for roughly 3,300 customer accounts, routine data entry volumes around 150 customer records per day, processing of 60 to 100 payable invoices per day, and receipting throughput documented at 700 customers per day.
Operational ownership rested with the accounts team, where Accounts Officers performed full AP and AR functions including banking and depositing, reconciliation tasks, and front line customer query handling of at least 10 calls per day. BPAY Payments operated alongside the finance environment tools referenced by staff, including Navision, MYOB and Microsoft Office, and was embedded into the billing, receipting and reconciliation workflows managed by the Perth finance group.
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Department of Foreign Affairs and Trade | Government | 6000 | $1.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2022 | n/a |
In 2022 the Department of Foreign Affairs and Trade implemented BPAY Payments to provide a BPAY Direct Credit option for DFAT invoices, augmenting existing Credit and Debit Card and cheque payment methods. BPAY Payments is used as a Payment Processing channel for online invoice collections and is integrated into DFAT’s public invoice payment workflow.
BPAY Payments was configured to capture payer reference and remittance information at point of payment, to issue electronic receipts, and to support automated reconciliation-ready data export for Accounts Receivable. Typical Payment Processing functionality was used to validate payment details, record settlement identifiers, and retain transaction histories for audit and finance reporting.
The BPAY Payments implementation is exposed through DFAT’s online invoice payment page so payers can select BPAY Direct Credit alongside Credit Card and cheque instructions. Operational scope is focused on the department finance function and accounts receivable processes for DFAT invoices across the organization.
Governance and operational workflow adjustments were made to route remittance data to finance teams, assign exception handling for unreconciled payments, and incorporate BPAY transaction records into existing receipting and reconciliation procedures. BPAY Payments is referenced by name in DFAT’s invoice payment guidance and operates within the department’s standard payment handling controls.
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Government | 15207 | $12.5B | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
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Government | 1798 | $254M | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
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Utilities | 250 | $93M | Australia | BPAY | BPAY Payments | Payment Processing | 2019 | n/a |
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Construction and Real Estate | 6300 | $4.4B | Australia | BPAY | BPAY Payments | Payment Processing | 2021 | n/a |
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Education | 88 | $10M | Australia | BPAY | BPAY Payments | Payment Processing | 2020 | n/a |
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Buyer Intent: Companies Evaluating BPAY Payments
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