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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of BPAY Payments Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Alinta Asset Management Australia Utilities 30 $20M Australia BPAY BPAY Payments Payment Processing 2018 n/a
In 2018, Alinta Asset Management Australia implemented BPAY Payments as its Payment Processing channel for residential gas billing. BPAY Payments was configured to accept gas bill payments using biller code 168930 and a customer payment number printed in the bottom right-hand corner of the bill, integrating the application into existing customer billing instructions. The BPAY Payments setup directs customers to log on to their online bank and choose the BPAY option, or to contact their bank or financial institution to make a payment from a cheque, savings, debit, credit, or transaction account. Operationally the deployment aligns the Payment Processing flow with the company billing and accounts receivable functions, with configuration focused on biller code mapping, customer payment number capture, and remittance routing to support reconciliation and customer service workflows.
Autosports Group Automotive 1800 $1.5B Australia BPAY BPAY Payments Payment Processing 2018 n/a
In 2018 Autosports Group deployed BPAY Payments as its Payment Processing solution to support accounts payable operations. The deployment focused on enabling systematic preparation and execution of BPAY and EFT disbursements within the corporate accounts payable workflow in Sydney, Australia. Implemented capabilities included invoice matching, batching, coding and keying of high volumes of invoices, allocation of costs to the correct general ledger accounts, and structured weekly bill payment processing. BPAY Payments served as the transactional payment engine and master record for vendor payments, configured with vendor details, payment batching rules, and batch processing controls aligned to cash management. Operational governance was centered on the accounts payable function, where the Accounts Payable Officer coordinated the payment system, maintained vendor records and filing systems, and provided AP data to other departments. Integration points emphasized posting payment and allocation data to the company general ledger and reconciliation feeds for bank and supplier reconciliations, aligning BPAY Payments Payment Processing with financial control and reporting processes.
Department of Foreign Affairs and Trade Government 6000 $1.5B Australia BPAY BPAY Payments Payment Processing 2022 n/a
In 2022 the Department of Foreign Affairs and Trade implemented BPAY Payments to provide a BPAY Direct Credit option for DFAT invoices, augmenting existing Credit and Debit Card and cheque payment methods. BPAY Payments is used as a Payment Processing channel for online invoice collections and is integrated into DFAT’s public invoice payment workflow. BPAY Payments was configured to capture payer reference and remittance information at point of payment, to issue electronic receipts, and to support automated reconciliation-ready data export for Accounts Receivable. Typical Payment Processing functionality was used to validate payment details, record settlement identifiers, and retain transaction histories for audit and finance reporting. The BPAY Payments implementation is exposed through DFAT’s online invoice payment page so payers can select BPAY Direct Credit alongside Credit Card and cheque instructions. Operational scope is focused on the department finance function and accounts receivable processes for DFAT invoices across the organization. Governance and operational workflow adjustments were made to route remittance data to finance teams, assign exception handling for unreconciled payments, and incorporate BPAY transaction records into existing receipting and reconciliation procedures. BPAY Payments is referenced by name in DFAT’s invoice payment guidance and operates within the department’s standard payment handling controls.
Department of Home Affairs Government 15207 $12.5B Australia BPAY BPAY Payments Payment Processing 2020 n/a
In 2020, the Department of Home Affairs implemented BPAY Payments as part of its Payment Processing capability within ImmiAccount. The deployment focused on online visa and citizenship application payments, with all online payments settled in Australian dollars and an explicit requirement that an application is not valid until the Department receives payment. BPAY Payments is exposed to applicants as a selectable payment option on the ImmiAccount payment page, where selecting BPAY generates a BPAY biller code and reference number and opens a three day window to complete payment. The implementation supports single and aggregated payments, enabling multiple online applications to be submitted and paid with one transaction provided each application is at the Ready to submit status, and it includes Manage Payments functions to print invoices and retrieve BPAY details for reconciliation. Operationally the BPAY integration routes payment notifications into ImmiAccount status workflows, changing application status from Awaiting Payment to Received once the Department links a BPAY transaction, with reconciliation matching that can take up to a day. The system requires applicants to use an Australian financial institution with telephone or internet banking to initiate BPAY, and the Department retains invoice and evidence workflows to handle unmatched payments and customer enquiries. Governance and process controls are embedded in the payment flow, including the three day payment window after selecting BPAY, invoice expiry rules that revert the application to Ready to submit and require re submission, and user guidance to contact their financial institution if payment is declined. The implementation coexists with other Payment Processing methods in ImmiAccount such as credit card PayPal and UnionPay, and it leverages semiannual foreign currency exchange rate updates for fee calculations when applicants view costs in currencies other than Australian dollars.
Department of Transport, Western Australia Government 1798 $254M Australia BPAY BPAY Payments Payment Processing 2020 n/a
In 2020, Department of Transport, Western Australia implemented BPAY Payments within its Payment Processing portfolio to deliver digital billing for licensing invoices and notices. The deployment targeted the Licensing business function, specifically payments, refunds and concessions workflows for driver licences and vehicle licences. The implementation uses BPAY Payments together with BPAY View to deliver electronic invoices and notices, and supports email billing as an alternate delivery channel. Functional capabilities implemented include digital invoice delivery, electronic storage of licence renewal notices, and bill payment orchestration via BPAY Payments. Integration is explicitly routed through the DoTDirect customer portal where account holders register, log in to their DoTDirect account, go to their Profile page and select Change delivery preference to elect BPAY View or email billing. The operational scope covers statewide licensing services including driver licence refunds, vehicle licence refunds and cancellations and other concessions related billing. Governance and enrollment workflows were adjusted to centralize delivery preference and consent within DoTDirect, requiring user registration and profile updates to enable digital billing. The Department describes the digital billing implementation as an easy, convenient and secure way to receive, store and pay invoices, aligning BPAY Payments with the Payment Processing of government licensing payments.
Utilities 250 $93M Australia BPAY BPAY Payments Payment Processing 2019 n/a
Construction and Real Estate 6300 $4.4B Australia BPAY BPAY Payments Payment Processing 2021 n/a
Education 88 $10M Australia BPAY BPAY Payments Payment Processing 2020 n/a
Education 3590 $601M Australia BPAY BPAY Payments Payment Processing 2016 n/a
Government 5450 $1.9B Australia BPAY BPAY Payments Payment Processing 2020 n/a
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Buyer Intent: Companies Evaluating BPAY Payments

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FAQ - APPS RUN THE WORLD BPAY Payments Coverage

BPAY Payments is a Payment Processing solution from BPAY.

Companies worldwide use BPAY Payments, from small firms to large enterprises across 21+ industries.

Organizations such as Department of Home Affairs, John Holland Pty Ltd, SA Department for Education, NSW Department of Customer Service and Department of Foreign Affairs and Trade are recorded users of BPAY Payments for Payment Processing.

Companies using BPAY Payments are most concentrated in Government and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using BPAY Payments are most concentrated in Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of BPAY Payments across Americas, EMEA, and APAC.

Companies using BPAY Payments range from small businesses with 0-100 employees - 14.29%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 57.14%, and global enterprises with 10,000+ employees - 14.29%.

Customers of BPAY Payments include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified BPAY Payments customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.