List of CDK IntelliDealer DMS Customers
Austin, 78758, TX,
United States
Since 2010, our global team of researchers has been studying CDK IntelliDealer DMS customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased CDK IntelliDealer DMS for Dealership Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using CDK IntelliDealer DMS for Dealership Management include: Doggett Automotive Group, a United States based Automotive organisation with 1500 employees and revenues of $1.00 billion, AIS Construction Equipment, a United States based Automotive organisation with 500 employees and revenues of $190.0 million, Reynolds Farm Equipment, a United States based Automotive organisation with 216 employees and revenues of $170.0 million, Linder Industrial Machinery Company, a United States based Distribution organisation with 470 employees and revenues of $140.0 million, Tractor & Equipment Company, a United States based Distribution organisation with 600 employees and revenues of $120.0 million and many others.
Contact us if you need a completed and verified list of companies using CDK IntelliDealer DMS, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The CDK IntelliDealer DMS customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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21st Century Equipment | Automotive | 300 | $30M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2012 | n/a |
In 2012, 21st Century Equipment implemented CDK IntelliDealer DMS as its core Dealership Management platform across its 26-dealer group. The deployment with CDK Global provisioned centralized customer records, sales and finance workflows, service scheduling, parts inventory and pricing, and payroll capabilities to support retail and aftersales operations for John Deere equipment dealers in eastern Colorado, western Nebraska and southeast Wyoming.
The CDK IntelliDealer DMS implementation emphasized functional modules for parts management, service order processing, sales deal lifecycle, and accounting integration. Parts and pricing catalogs were configured to support computerized lookup, retailer ordering and parts location tracking, while service modules handled repair scheduling and repair order management, reflecting standard Dealership Management functional flows.
Operational integrations and continuity came under stress during a 2024 ransomware outage affecting CDK Global services, when dealership systems went offline. 21st Century Equipment used alternative systems to replicate VitalEdge services, engaged a Salesforce developer to bridge gaps in retail workflows, and leveraged John Deere ExpertConnect to continue payment processing, then entered transactions into CDK IntelliDealer DMS after services were restored.
Governance and operational resilience planning followed the outage, with leadership directing security hardening, maintenance of the Salesforce interface as an alternate transaction path, and faster switch-over procedures for business continuity. The implementation narrative links the CDK IntelliDealer DMS deployment, its Dealership Management modules, and the integration work needed to sustain parts, service, sales and payment functions under incident conditions.
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Abele Tractor & Equipment | Automotive | 30 | $5M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2014 | n/a |
In 2014, Abele Tractor & Equipment implemented CDK IntelliDealer DMS. The CDK IntelliDealer DMS is deployed as the primary Dealership Management platform to support the dealership parts function at a single United States location with roughly 30 employees. The initial implementation focused on operationalizing parts inventory, ordering and receiving, and parts counter transactions to support onsite service and sales activity.
Configuration work centered on the parts module within CDK IntelliDealer DMS, implementing workflows for parts ordering, receiving, shipping and counter sales, and for creating customer quotes. The system configuration captured parts master records, inventory on hand, order and receipt transactions, and customer parts order history to maintain accurate records of inventory, orders and customer information. Automation was applied to standard parts workflows consistent with Dealership Management functionality to streamline parts replenishment and counter quoting.
Operational coverage explicitly included the parts department and close process alignment with service and sales teams to ensure parts needs were met across repair and sales channels. The deployment emphasized internal record linkage between parts transactions and service job workflows, enabling parts availability checks and part reservation for service orders. No external integration partners are named in the record, the implementation emphasizes internal process integration across parts, service and sales functions.
Governance and operational ownership were placed with the Parts Manager role, which used CDK IntelliDealer DMS for inventory control, staff scheduling and training, and for maintaining compliance with budgetary and operational guidelines. Role based access and parts workflow procedures were applied to parts staff, service technicians and sales personnel to ensure consistent order processing and recordkeeping. The implementation narrative aligns the company, CDK IntelliDealer DMS, Dealership Management and the parts business function in a single operational platform.
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Ahearn Equipment | Automotive | 50 | $10M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2014 | n/a |
In 2014, Ahearn Equipment deployed CDK IntelliDealer DMS in its Dealership Management environment. The initial deployment concentrated on service operations at Ahearn Equipment, Inc., Spencer, Massachusetts, aligning the DMS to the Service Advisor role that manages customer communication and day to day shop scheduling.
CDK IntelliDealer DMS was configured to support core service workflows including work order creation for shop and field service, weekly and daily scheduling for technicians, parts estimate preparation, and work in progress tracking. The implementation emphasized structured use of memos on work orders to capture approved work amounts and billing instructions, and included explicit handling for insurance claim work orders and warranty administration.
Operational coverage extended across the service desk, shop parts team, warranty administration, and coordination with the Set Up Coordinator and subcontract transportation providers. Service staff continued to use web based DBS and vendor websites alongside the CDK IntelliDealer DMS for parts lookup and vendor reference, while the Service Advisor role centralized customer contact via phone, text, email, and chat into DMS driven workflows.
Governance and process changes focused on authorizations and communication protocols, requiring memos on all active work orders, a planning cadence to ensure one week of work is scheduled, and daily preparation for technicians. The rollout incorporated participation in service support meetings and trainings to align technicians, parts personnel, and warranty administrators to the DMS driven service and billing processes.
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AIS Construction Equipment | Automotive | 500 | $190M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2022 | n/a |
In 2022, AIS Construction Equipment implemented CDK IntelliDealer DMS for Dealership Management to centralize parts, inventory and traffic workflows at its Wyoming, Michigan branch. The deployment targeted operational teams across parts, service and sales within a 500-employee automotive dealer organization, with on-site usage documented during regular traffic operations.
Operational use included 450 hours of hands-on activity by traffic controllers who used CDK IntelliDealer DMS to receive and traffic materials and machines, maintain tracking and documentation, and coordinate logistics with sales staff and branch traffic controllers. Functionally the system supported parts and inventory management, dispatching and trucking coordination, service pre-staging workflows, and monthly inventory audit processes, reflecting core Dealership Management capabilities and operational task workflows within the DMS.
Integrations are described through operational touchpoints such as trucking coordination and direct coordination with service technicians rather than named external IT systems. Governance and process changes emphasized monthly inventory audits, reorganized inventory to reduce material retrieval time, and pre-staging materials with service techs to reduce machine setup time, actions that supported timely deliveries and customer satisfaction as reported by staff. Rollout signals indicate localized, branch-level adoption focused on traffic control, parts, service and sales operational efficiency rather than an enterprise-wide program.
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Alberta AG Centre | Automotive | 50 | $5M | Canada | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2017 | n/a |
In 2017, Alberta AG Centre implemented CDK IntelliDealer DMS. The deployment targeted the Crossfield, Alberta dealership and centralized core finance operations under the Dealership Management category for a 50-employee automotive dealer.
The CDK IntelliDealer DMS implementation emphasized accounts receivable and cash management modules, with configuration for daily deposit posting, cash and cheque handling workflows, and reconciliation of merchant terminals. The solution maintained A/R accounts and sub-ledgers, processed monthly A/R statements, supported weekly bank reconciliations, and handled setup of bank and wire payments, as reflected in the finance team job responsibilities.
Operational coverage was concentrated in the Corporate Finance function reporting to the CFO, with the Crossfield site as the primary location for day to day use. The system workflow included weekly status reporting to the CFO on collections and outstanding receivables, administration of company credit cards, fleet cards, and employee expenses, and role based task allocation to support crosstraining across finance staff.
Governance and process controls aligned to month end and year end close cycles, requiring in person attendance and occasional overtime for close activities. Staffing and operational procedures emphasized accuracy in data entry, safeguarding of company assets, and crosscoverage to maintain A/R continuity within the Dealership Management environment.
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Distribution | 460 | $50M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2005 | n/a |
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Manufacturing | 100 | $34M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2022 | n/a |
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Automotive | 30 | $5M | Canada | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2017 | n/a |
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Automotive | 80 | $15M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2021 | n/a |
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Automotive | 210 | $15M | United States | CDK Global | CDK IntelliDealer DMS | Dealership Management | 2017 | n/a |
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Buyer Intent: Companies Evaluating CDK IntelliDealer DMS
- iPlay iLearn, a United States based Consumer Packaged Goods organization with 80 Employees
- Alberta AG Centre, a Canada based Automotive company with 50 Employees
- Hyundai Motors America, a United States based Automotive organization with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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| iPlay iLearn | Consumer Packaged Goods | 80 | $10M | United States | 2026-03-31 | |
| Alberta AG Centre | Automotive | 50 | $5M | Canada | 2026-03-12 | |
| Hyundai Motors America | Automotive | 2000 | $30.0B | United States | 2026-03-10 | |
| Distribution | 290 | $121M | Germany | 2026-01-21 | ||
| Manufacturing | 10 | $1M | United Kingdom | 2025-12-16 | ||
| Distribution | 10 | $1M | United States | 2025-11-06 | ||
| Construction and Real Estate | 100 | $10M | United States | 2025-08-13 | ||
| Construction and Real Estate | 816 | $288M | United States | 2025-07-16 | ||
| Automotive | 91154 | $55.5B | Sweden | 2025-05-23 | ||
| Professional Services | 38300 | $14.1B | United States | 2025-03-19 |