List of Cisco ThousandEyes Customers
San Jose, 95134, CA,
United States
Since 2010, our global team of researchers has been studying Cisco ThousandEyes customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cisco ThousandEyes for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cisco ThousandEyes for Application Performance Management include: Iberdrola, a Spain based Utilities organisation with 44701 employees and revenues of $49.21 billion, Admiral, a United Kingdom based Insurance organisation with 11000 employees and revenues of $4.61 billion, Milano Serravalle - Milano Tangenziali, a Italy based Transportation organisation with 585 employees and revenues of $328.0 million, State of Indiana, a United States based Government organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using Cisco ThousandEyes, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Cisco ThousandEyes customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Admiral | Insurance | 11000 | $4.6B | United Kingdom | Cisco Systems | Cisco ThousandEyes | Application Performance Management | 2020 | n/a |
In 2020, Admiral deployed Cisco ThousandEyes to gain multi-cloud and API visibility for customer digital experience and IT service operations. Cisco ThousandEyes was implemented as an Application Performance Management solution to instrument cloud paths and API endpoints supporting approximately 7,000 hybrid workers and nine million customers.
The deployment was accelerated from sandbox to production during the March 2020 COVID remote-work surge, compressing pilot timelines and prioritizing immediate operational telemetry. The implementation included Cloud Insights and API Monitoring modules, delivering end-to-end visibility into cloud transit, API health, and SLA-oriented alerting to surface incidents to operations teams.
The program was scoped to IT service operations and digital channels, aligning monitoring outputs with a two-hour downtime SLA and an explicit focus on reducing mean-time-to-resolve. Operational rollout connected ThousandEyes telemetry to incident response and support workflows, enabling continuous monitoring of hybrid workforce connectivity and customer-facing APIs while informing governance of digital service availability.
|
 |
Iberdrola | Utilities | 44701 | $49.2B | Spain | Cisco Systems | Cisco ThousandEyes | Application Performance Management | 2021 | n/a |
In 2021, Iberdrola deployed Cisco ThousandEyes as an Application Performance Management solution to monitor workforce collaboration and videoconferencing across its global estate. The implementation targeted visibility and quality monitoring for approximately 800 meeting rooms worldwide and centralized collaboration service telemetry for IT operations.
Deployment architecture used Enterprise Agents and Endpoint Agents to collect network path, latency, jitter, packet loss, and end user call metrics, enabling correlation of network telemetry with session quality for collaboration applications. The implementation leveraged Cisco ThousandEyes collaboration monitoring capabilities consistent with Webex and other videoconference monitoring modules to present application layer call quality alongside network measurements.
Operational scope included IT operations and unified communications teams responsible for meeting room estates and helpdesk support, with monitoring data routed to central dashboards for incident triage and root cause analysis. Agent based instrumentation provided visibility across LAN segments and user endpoints, mapping service paths to isolate access, transport, or endpoint related faults impacting calls.
Outcomes reported in the case study include a reduction in videoconference related support calls in Spain from roughly 1,000 to two per month and improved call reliability, reflecting fewer user facing disruptions and faster incident resolution. Cisco ThousandEyes, described here by its full product name, delivered the Application Performance Management telemetry that enabled those operational improvements.
|
 |
Milano Serravalle - Milano Tangenziali | Transportation | 585 | $328M | Italy | Cisco Systems | Cisco ThousandEyes | Application Performance Management | 2019 | n/a |
In 2019, Milano Serravalle - Milano Tangenziali implemented Cisco ThousandEyes as an Application Performance Management solution to instrument and monitor digital experience across its network and cloud-connected services. The deployment was driven by Information Technology - Direzione Innovazione and focused on end-to-end visibility for both operational and business-facing applications.
Cisco ThousandEyes was configured to deliver network and application visibility across hybrid and cloud environments, with emphasis on synthetic transaction monitoring, network path visualization, DNS and HTTP transaction insights, and cloud reachability checks consistent with Application Performance Management capabilities. Configuration work aligned ThousandEyes monitoring profiles with enterprise switching and routing topologies, and with software defined access objectives implemented through Cisco DNA Center.
The ThousandEyes implementation was integrated with on-premises and cloud security and infrastructure components that are part of the company environment, including Cisco ISE for identity based access controls, Cisco Firepower for firewall policy context, and Cisco DNA Center for network automation and operational telemetry. The monitoring fabric also interfaced with Zscaler Internet Access and Zscaler Private Access for cloud access visibility, and with virtualized data center platforms VMware vSphere and Nutanix to correlate application performance with infrastructure state. ThousandEyes feeds were consumed alongside identity and collaboration systems Active Directory, Microsoft 365, Entra ID and Exchange, and were accessible to endpoint and device management tools such as NinjaOne, Cynet and Sophos EDR.
Operationally the deployment covered processes owned by the Information Technology - Direzione Innovazione team in the Greater Milan Metropolitan Area and was used to surface actionable telemetry into network operations for Layer 2 and Layer 3 switching, VLAN management and policy enforcement. Governance centered on aligning monitoring alerts and network telemetry with identity driven segmentation from Cisco ISE and with firewall policy controls, and the IT team coordinated integration work with third party vendors to ensure configuration consistency across security, network and virtualization stacks.
|
 |
|
Government | 1000 | $250M | United States | Cisco Systems | Cisco ThousandEyes | Application Performance Management | 2023 | n/a |
|
Buyer Intent: Companies Evaluating Cisco ThousandEyes
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||