List of Cognizant Trizetto QicLink Customers
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United States
Since 2010, our global team of researchers has been studying Cognizant Trizetto QicLink customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Cognizant Trizetto QicLink for Core Admin Processing System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Cognizant Trizetto QicLink for Core Admin Processing System include: UnitedHealth Group, a United States based Insurance organisation with 400000 employees and revenues of $400.28 billion, Humana, a United States based Insurance organisation with 65680 employees and revenues of $117.76 billion, Protective Life, a United States based Insurance organisation with 3800 employees and revenues of $6.60 billion, American National Insurance Company, a United States based Insurance organisation with 5200 employees and revenues of $4.50 billion, Lehigh Valley Health Network, a United States based Healthcare organisation with 18000 employees and revenues of $4.10 billion and many others.
Contact us if you need a completed and verified list of companies using Cognizant Trizetto QicLink, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Allied Benefit Systems | Insurance | 580 | $230M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2020 | n/a |
In 2020, Allied Benefit Systems implemented Cognizant Trizetto QicLink as its Core Admin Processing System. The deployment centralized claims adjudication and refund workflows within the companys benefits administration function, establishing Cognizant Trizetto QicLink as the canonical processing environment for refund analysis and claims adjustments.
Cognizant Trizetto QicLink was configured to support core functional modules including claims adjudication, refund processing, claim adjustments and voids, provider overpayment tracking, and case notes management. The implementation leverages coding workflows consistent with CPT and ICD-10 terminology, and staff routinely use Microsoft Excel and Word alongside an Access database to prepare reports, track refunds, and add system notes while processing transactions in QicLink.
Operational coverage spans the Refunds team and intersects with Reinsurance, Accounting, and Claims departments, with users contributing to status updates, overpayment letters, and refund applications. Daily, weekly, and monthly accounting reports feed into the QicLink processing cadence, and monitoring of refunds is maintained in the Access database to reconcile provider communications with system actions.
Governance was organized around plan level compliance, with refund determinations required to align to clients Summary Plan Descriptions and to be executed using independent judgment. The rollout emphasized procedural controls for preparing and tracking overpayment request letters to providers, audit quality in notes and adjustments, and ongoing education for staff in group health and welfare plan adjudication practices.
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American National Insurance Company | Insurance | 5200 | $4.5B | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2012 | n/a |
In 2012, American National Insurance Company implemented Cognizant Trizetto QicLink as its Core Admin Processing System to centralize benefits administration workflows and run core policy administration processes. The engagement centered on converting and embedding the QicLink e2 platform into the insurer environment, with the Cognizant Trizetto QicLink application positioned as the system of record for enrollment and provider rate processing.
The implementation included custom development and configuration work across multiple functional modules, including enrollment extracts, provider contract rates processing, and bespoke benefits administration extensions. Development activities delivered over 16 applications to support the conversion, using Visual Studio 2005, Fujitsu NetCOBOL for .NET, Micro Focus COBOL toolsets, and Microsoft SQL Server 2005, and incorporated automated testing, documentation, and deployment artifacts.
Integration work was explicit and client specific, migrating file based VSAM data stores to relational SQL Server tables and converting mainframe COBOL code to a .NET execution model to support the QicLink e2 architecture. The program delivered complex interface migrations, notably a QicLink to Blue Cross Blue Shield integration, and produced custom enrollment extracts for HM Benefits Administrators and custom provider rate processing for St. John s Health System, while reverse engineering automation scripts used by Gallagher Benefit Services to preserve operational flows.
Operational governance emphasized close collaboration among developers, business analysts, and solution designers to validate data conversion and get client data live on Cognizant Trizetto QicLink, with formal testing, documentation, and cutover procedures documented and executed. The project earned a SuccessFund award for the complex QicLink Blue Cross Blue Shield interface migration, reflecting recognition for execution on a high complexity integration within the benefits administration program.
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ASR Health Benefits TPA | Insurance | 150 | $51M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2020 | n/a |
In 2020 ASR Health Benefits TPA implemented Cognizant Trizetto QicLink as its Core Admin Processing System to centralize plan configuration and administration across its third-party administration services. The deployment targeted the Plan Build Team and Operations Technology Department, aligning system usage with dedicated client service teams that administer medical, dental, vision, short-term disability, Section 125, and consumer-directed health plans.
Cognizant Trizetto QicLink was configured to support detailed plan design workflows, with Plan Building Specialists responsible for translating client specifications into plan structures including coverage rules, copays, deductibles, and benefit limits. The implementation emphasized configuration, maintenance, and troubleshooting of plan designs across medical, dental, vision and disability lines, and incorporated category-aligned capabilities such as plan templates, rule engine configuration, eligibility and benefit schedule configuration, and plan lifecycle management to enable accurate administration of self-funded plans.
Operational coverage for QicLink extends across departmental teams rather than a single silo, with the Plan Build Team providing the system-level configuration needed by client service teams who handle day-to-day member and employer interactions. The environment supports a remote or hybrid work structure, and system ownership sits within Operations Technology with hands-on configuration performed by Plan Building Specialists under supervisory oversight.
Governance and workflow changes were formalized through the Plan Building Supervisor role, which provides hands-on leadership for day-to-day operations, quality control of plan builds, and coordination with business stakeholders to resolve design issues. The Plan Building Supervisor and team continuously evaluate and leverage capabilities within Cognizant Trizetto QicLink to increase automation and reduce manual intervention while ensuring regulatory compliance and accurate implementation of client plan designs.
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Insurance | 500 | $408M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2016 | n/a |
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Insurance | 50 | $13M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2016 | n/a |
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Insurance | 3161 | $960M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2012 | n/a |
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Healthcare | 11000 | $3.2B | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2010 | n/a |
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Healthcare | 7200 | $2.3B | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2016 | n/a |
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Healthcare | 5000 | $2.3B | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2010 | n/a |
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Insurance | 900 | $200M | United States | Cognizant | Cognizant Trizetto QicLink | Core Admin Processing System | 2013 | n/a |
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Buyer Intent: Companies Evaluating Cognizant Trizetto QicLink
- Arista Networks, a United States based Professional Services organization with 4412 Employees
- Gastrointestinal Assocs Rockland, a United States based Healthcare company with 10 Employees
- Jenner & Block, a United States based Professional Services organization with 1000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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