List of Comm100 Customers
Comm100
558 – 1771 Robson Street,
Vancouver, V6G 1C9, BC,
Canada
Vancouver, V6G 1C9, BC,
Canada
1 877-305-0464
Professional Services
90
$9M
Since 2010, our global team of researchers has been studying Comm100 customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Comm100 for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Comm100 for Customer Engagement include: Jefferson Health, a United States based Healthcare organisation with 42000 employees and revenues of $10.00 billion, Bell & Gossett, a United States based Manufacturing organisation with 17000 employees and revenues of $6.20 billion, Care-One Management, a United States based Healthcare organisation with 11000 employees and revenues of $4.50 billion, San Jose State University, a United States based Education organisation with 3300 employees and revenues of $4.00 billion, WesTrac, a Australia based Construction and Real Estate organisation with 4500 employees and revenues of $3.78 billion and many others.
Contact us if you need a completed and verified list of companies using Comm100, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Comm100 customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
1-800 Business Cards | Professional Services | 10 | $1M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2013 | n/a |
In 2013, 1-800 Business Cards implemented Comm100. 1-800 Business Cards uses Comm100, a Customer Engagement application, on its public website to handle live customer interactions and online lead capture for sales and customer service.
Deployment is a browser based web integration, embedding the Comm100 web chat widget across product and checkout pages via a lightweight JavaScript snippet, enabling real time chat, proactive chat invitations, visitor monitoring, canned responses, agent routing, and transcript capture. Functional modules in use include live chat, proactive messaging, visitor analytics, canned response libraries, and chat transcript storage, reflecting standard Customer Engagement capabilities implemented in a compact operational footprint.
Operational responsibility is centered with the small customer service and sales team, with administrative controls used to manage agent accounts, chat routing rules, canned messages, and reporting. Governance includes queue and availability configuration, standard operating procedures for chat handling during business hours, and transcript review for quality assurance, supporting consistent online engagement via Comm100.
|
 |
123ink Canada | Retail | 150 | $7M | Canada | Comm100 Network Corporation | Comm100 | Customer Engagement | 2017 | n/a |
In 2017, 123ink Canada deployed Comm100 as a Customer Engagement application on its ecommerce website. The deployment embedded Comm100 web chat capabilities, installing a live chat widget and agent console to capture customer inquiries directly on product and checkout pages. Configuration emphasized chat routing, canned responses, and session handoff to live agents to support real time conversational workflows.
Operational scope covered the retailer’s customer service and order support teams, enabling on site conversational engagement and asynchronous chat handling for shoppers across the site. Governance centered on business hours, agent assignment and escalation paths to align chat interactions with order processing and returns workflows. The implementation prioritized agent orchestration and web based customer engagement using Comm100 to manage inbound site interactions.
|
 |
180 Medical, Inc | Manufacturing | 200 | $30M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2014 | n/a |
In 2014, 180 Medical, Inc implemented Comm100 as a Customer Engagement solution on its public website, deploying the Comm100 web chat interface to provide real time customer support and pre sales assistance. The implementation sits on the company website and targets web based customer interactions, aligning Comm100 with customer service and online sales touch points rather than back office systems.
The deployment leverages capabilities consistent with the Customer Engagement category, including a live web chat widget for real time messaging, visitor context and tracking, chat transcript capture, canned responses and escalation workflows that route complex cases to asynchronous ticketing. Configuration work focused on agent profiles, chat routing rules and knowledge content alignment to support common customer queries, with Comm100 providing the visible customer facing interface.
Operational governance emphasized agent workflow and transcript management, with site level rollout on the public e commerce domain and operational ownership by customer service and online support teams. Reporting and conversation archives were instrumented to sustain day to day support operations and to feed quality assurance and training, while integrations with downstream systems are not specified in the record.
|
 |
1Clickfactory | Professional Services | 25 | $3M | Denmark | Comm100 Network Corporation | Comm100 | Customer Engagement | 2014 | n/a |
In 2014, 1Clickfactory deployed Comm100 on its website. The deployment uses Comm100 as a Customer Engagement platform to provide web based visitor communication and support directly from the public site, with Comm100 implemented as the primary customer touchpoint.
Configuration work focused on embedding the Comm100 JavaScript widget across site pages, provisioning agent accounts, and defining chat routing and business hours. Functional capabilities implemented included live chat, proactive visitor invitations, canned responses, visitor monitoring and chat transcript capture, aligning the Comm100 implementation with customer service and pre sales workflows. Administration included role based access for agents and administrators and settings for offline messaging and transcript storage.
Operational scope covered website customer touchpoints and was oriented to small team use consistent with a 25 person professional services firm, with customer service and sales teams acting as primary users. Governance rested with an internal administrator who managed configuration, agent onboarding and chat policy settings. No external system integrations were specified in the source, so the deployment remained focused on site engagement using cloud hosted Comm100 tooling.
|
 |
1xBet | Leisure and Hospitality | 5000 | $655M | Cyprus | Comm100 Network Corporation | Comm100 | Customer Engagement | 2025 | n/a |
In 2025, 1xBet deployed Comm100 on its website to centralize Customer Engagement for online player support. The implementation is web-first, embedding Comm100 chat widgets and customer interaction tooling directly into public betting pages and account portals operated from 1xBet’s Cyprus operations, aligning the application with front-line customer service and player assistance functions.
The Comm100 deployment focuses on standard Customer Engagement capabilities, including live web chat, bot-assisted conversational flows, session transfer to human agents, and ticket creation and tracking for escalations. Configuration work emphasized chat routing, canned response libraries, and agent interface customization to reflect betting-specific workflows and regulatory messaging requirements.
Operational coverage is centered on 1xBet’s customer support organization and online account management teams, with the Comm100 application instrumented on customer-facing web pages to capture session context and interaction history. Integrations are limited to website front-end embedding and session/context passing into Comm100, without explicit third-party system connections disclosed in the source.
Governance for the rollout was structured around centralized support policies and scripted response templates to ensure consistent player communications, with agent training and moderation processes instituted to manage live chat operations. The narrative focuses on the structural implementation of Comm100 as a Customer Engagement platform supporting online customer service, rather than on measured business outcomes or cost figures.
|
 |
|
Distribution | 25 | $3M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2013 | n/a |
|
|
|
|
Professional Services | 44 | $5M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2021 | n/a |
|
|
|
|
Healthcare | 10 | $1M | India | Comm100 Network Corporation | Comm100 | Customer Engagement | 2019 | n/a |
|
|
|
|
Professional Services | 150 | $16M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2019 | n/a |
|
|
|
|
Distribution | 100 | $10M | United States | Comm100 Network Corporation | Comm100 | Customer Engagement | 2022 | n/a |
|
Showing 1 to 10 of 544 entries
Buyer Intent: Companies Evaluating Comm100
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Comm100. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Comm100 for Customer Engagement include:
- National Bank of Canada US, a United States based Banking and Financial Services organization with 200 Employees
- Modern Aviation, a United States based Transportation company with 210 Employees
- Docstudio, a Romania based Professional Services organization with 200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Comm100 Coverage
Comm100 is a Customer Engagement solution from Comm100 Network Corporation.
Companies worldwide use Comm100, from small firms to large enterprises across 21+ industries.
Organizations such as Jefferson Health, Bell & Gossett, Care-One Management, San Jose State University and WesTrac are recorded users of
Comm100 for Customer Engagement.
Companies using Comm100 are most concentrated in Healthcare, Manufacturing and Education, with adoption spanning over 21 industries.
Companies using Comm100 are most concentrated in United States and Australia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Comm100 across Americas, EMEA, and APAC.
Companies using Comm100 range from small businesses with 0-100 employees - 78.68%, to mid-sized firms with 101-1,000 employees - 16.18%, large organizations with 1,001-10,000 employees - 4.41%, and global enterprises with 10,000+ employees - 0.74%.
Customers of Comm100 include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Comm100 customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.