List of ConvertoBot Customers
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Since 2010, our global team of researchers has been studying ConvertoBot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ConvertoBot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ConvertoBot for Chatbots and Conversational AI include: First Food Brands, a South Africa based Consumer Packaged Goods organisation with 1100 employees and revenues of $78.0 million, Sharjah Maritime Academy, a United Arab Emirates based Education organisation with 142 employees and revenues of $8.0 million, HRD Professional Handyman Pte, a Singapore based Construction and Real Estate organisation with 10 employees and revenues of $2.0 million, Phuket Dream Company, a Thailand based Professional Services organisation with 10 employees and revenues of $2.0 million, Marketing + Base De Datos, a Mexico based Professional Services organisation with 28 employees and revenues of $1.1 million and many others.
Contact us if you need a completed and verified list of companies using ConvertoBot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ConvertoBot customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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203 Pet Svc | Professional Services | 10 | $1M | United States | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2022 | n/a |
In 2022, 203 Pet Svc deployed ConvertoBot on its public website. ConvertoBot is a Chatbots and Conversational AI application embedded as a web chat widget to capture and handle customer inquiries on 203 Pet Svc's site.
The implementation focused on conversational flows and form-based lead capture, with ConvertoBot configured to serve FAQ responses, intake appointment requests, and collect contact information for follow up. Configuration leveraged built-in conversational automation and conditional flows common to Chatbots and Conversational AI, including templated message sequences, user prompt logic, and routing of inquiries to internal staff notifications.
Operational coverage is limited to the company website and customer-facing touch points, supporting customer service, appointment scheduling, and lead generation for the 10 person organization. Governance is managed internally, with site administrators responsible for updating conversational scripts and maintaining the chatbot configuration.
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5C Trading | Transportation | 10 | $1M | Philippines | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2021 | n/a |
In 2021, 5C Trading implemented ConvertoBot on its website. ConvertoBot is a Chatbots and Conversational AI application deployed as a web-embedded conversational widget to provide on-site customer engagement and automated inquiry handling for the company’s transportation services in the Philippines. The deployment is scoped to the public website https://www.4c-trading.com and focuses on front-line customer facing interactions rather than extensive back-end processing.
Configuration emphasizes conversational flows, scripted responses, and lead capture capabilities typical of Chatbots and Conversational AI, with the ConvertoBot administrative console used to manage chat content and workflows. Operational ownership is compact given the company size of 10 employees, with incremental edits and content updates handled by a small internal user base, and the implementation prioritizes lightweight web integration and on-site engagement over complex integrations.
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B & G Industries | Manufacturing | 10 | $1M | United States | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2023 | n/a |
In 2023 B & G Industries deployed ConvertoBot on its public website to add Chatbots and Conversational AI capabilities for customer-facing support and lead capture. ConvertoBot was implemented as the primary conversational touchpoint on the corporate site, providing automated responses to visitor queries and structured capture of contact information for follow up by staff.
The implementation used a lightweight website widget model, with the chat client embedded in pages and a cloud hosted conversational engine handling intent routing and message processing. Configuration centered on conversational flow design, frequently asked question automation, conditional lead capture forms, and canned response libraries aligned to manufacturing product inquiries and order questions. Instrumentation for session logging and basic usage analytics was enabled to monitor chat volume and common intents.
Operational ownership is held by the small internal team, with day to day management assigned to the sales and customer support functions, and configuration changes handled directly by marketing or operations staff. Rollout was focused on the United States website presence, with staff trained to escalate complex conversations to internal inboxes and to review captured leads for qualification. The narrative describes B & G Industries ConvertoBot Chatbots and Conversational AI deployment as a web centered conversational layer supporting front line customer service and lead generation.
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Consumer Packaged Goods | 10 | $1M | Malaysia | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2020 | n/a |
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Consumer Packaged Goods | 1100 | $78M | South Africa | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2022 | n/a |
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Manufacturing | 10 | $1M | Italy | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2022 | n/a |
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Healthcare | 10 | $1M | United States | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2021 | n/a |
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Construction and Real Estate | 10 | $1M | United Kingdom | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2022 | n/a |
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Construction and Real Estate | 10 | $2M | Singapore | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2021 | n/a |
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Construction and Real Estate | 10 | $1M | South Africa | Innovative Chat | ConvertoBot | Chatbots and Conversational AI | 2021 | n/a |
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Buyer Intent: Companies Evaluating ConvertoBot
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