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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of ConvertoBot Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
203 Pet Svc Professional Services 10 $1M United States Innovative Chat ConvertoBot Chatbots and Conversational AI 2022 n/a
In 2022, 203 Pet Svc deployed ConvertoBot on its public website. ConvertoBot is a Chatbots and Conversational AI application embedded as a web chat widget to capture and handle customer inquiries on 203 Pet Svc's site. The implementation focused on conversational flows and form-based lead capture, with ConvertoBot configured to serve FAQ responses, intake appointment requests, and collect contact information for follow up. Configuration leveraged built-in conversational automation and conditional flows common to Chatbots and Conversational AI, including templated message sequences, user prompt logic, and routing of inquiries to internal staff notifications. Operational coverage is limited to the company website and customer-facing touch points, supporting customer service, appointment scheduling, and lead generation for the 10 person organization. Governance is managed internally, with site administrators responsible for updating conversational scripts and maintaining the chatbot configuration.
5C Trading Transportation 10 $1M Philippines Innovative Chat ConvertoBot Chatbots and Conversational AI 2021 n/a
In 2021, 5C Trading implemented ConvertoBot on its website. ConvertoBot is a Chatbots and Conversational AI application deployed as a web-embedded conversational widget to provide on-site customer engagement and automated inquiry handling for the company’s transportation services in the Philippines. The deployment is scoped to the public website https://www.4c-trading.com and focuses on front-line customer facing interactions rather than extensive back-end processing. Configuration emphasizes conversational flows, scripted responses, and lead capture capabilities typical of Chatbots and Conversational AI, with the ConvertoBot administrative console used to manage chat content and workflows. Operational ownership is compact given the company size of 10 employees, with incremental edits and content updates handled by a small internal user base, and the implementation prioritizes lightweight web integration and on-site engagement over complex integrations.
B & G Industries Manufacturing 10 $1M United States Innovative Chat ConvertoBot Chatbots and Conversational AI 2023 n/a
In 2023 B & G Industries deployed ConvertoBot on its public website to add Chatbots and Conversational AI capabilities for customer-facing support and lead capture. ConvertoBot was implemented as the primary conversational touchpoint on the corporate site, providing automated responses to visitor queries and structured capture of contact information for follow up by staff. The implementation used a lightweight website widget model, with the chat client embedded in pages and a cloud hosted conversational engine handling intent routing and message processing. Configuration centered on conversational flow design, frequently asked question automation, conditional lead capture forms, and canned response libraries aligned to manufacturing product inquiries and order questions. Instrumentation for session logging and basic usage analytics was enabled to monitor chat volume and common intents. Operational ownership is held by the small internal team, with day to day management assigned to the sales and customer support functions, and configuration changes handled directly by marketing or operations staff. Rollout was focused on the United States website presence, with staff trained to escalate complex conversations to internal inboxes and to review captured leads for qualification. The narrative describes B & G Industries ConvertoBot Chatbots and Conversational AI deployment as a web centered conversational layer supporting front line customer service and lead generation.
Calice Consumer Packaged Goods 10 $1M Malaysia Innovative Chat ConvertoBot Chatbots and Conversational AI 2020 n/a
In 2020 Calice deployed ConvertoBot on its public website as a customer-facing conversational layer. Calice is a Malaysian consumer packaged goods company that implemented ConvertoBot to introduce on-site automated engagement for shoppers and prospective buyers using a Chatbots and Conversational AI solution. The ConvertoBot deployment focuses on conversational workflows commonly associated with Chatbots and Conversational AI, including an embedded chat widget, scripted conversational flows for product discovery, and lead capture forms routed through the chat experience. Configuration emphasizes low-complexity conversational branching and FAQ automation to handle routine product questions and to funnel higher intent visitors into human follow up. Deployment architecture is implemented as an on-page widget delivered via client-side script embedded in pages on https://www.calice.com.my, consistent with lightweight SaaS chatbot implementations for small organizations. No external integrations are specified in the available source, so the implementation narrative limits technical claims to the embedded web deployment model and the application runtime on the website. Operational ownership is consistent with a small company footprint, with ConvertoBot managed by a compact internal team responsible for content updates and conversational tuning, and the system scoped to support customer service and online merchandising at Calice in Malaysia. Governance is pragmatic and iterative, focusing on conversational content controls and basic escalation paths from the bot to human agents when needed.
Diprol Sovico Manufacturing 3 $1M Italy Innovative Chat ConvertoBot Chatbots and Conversational AI 2022 n/a
In 2022 Diprol Sovico deployed ConvertoBot on its public website to provide a conversational customer entry point. The deployment uses ConvertoBot within the Chatbots and Conversational AI category to deliver an embedded web widget, conversational UI, and lead capture flows for product enquiries, and it is focused on the manufacturing company website experience. ConvertoBot configuration at Diprol Sovico centers on templated chat flows, form-based lead capture, and session transcript logging, enabling rapid edits to dialogue and reuse of scripts. No external system integrations are documented in the source, so operational coverage remains the on-site conversational layer administered internally, with rollout carried out via widget embedding and iterative tuning of conversational scripts under a single administrator model.
Consumer Packaged Goods 1100 $78M South Africa Innovative Chat ConvertoBot Chatbots and Conversational AI 2022 n/a
Manufacturing 10 $1M Italy Innovative Chat ConvertoBot Chatbots and Conversational AI 2022 n/a
Healthcare 10 $1M United States Innovative Chat ConvertoBot Chatbots and Conversational AI 2021 n/a
Construction and Real Estate 10 $1M United Kingdom Innovative Chat ConvertoBot Chatbots and Conversational AI 2022 n/a
Construction and Real Estate 10 $2M Singapore Innovative Chat ConvertoBot Chatbots and Conversational AI 2021 n/a
Showing 1 to 10 of 15 entries

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FAQ - APPS RUN THE WORLD ConvertoBot Coverage

ConvertoBot is a Chatbots and Conversational AI solution from Innovative Chat.

Companies worldwide use ConvertoBot, from small firms to large enterprises across 21+ industries.

Organizations such as First Food Brands, Sharjah Maritime Academy, HRD Professional Handyman Pte, Phuket Dream Company and Marketing + Base De Datos are recorded users of ConvertoBot for Chatbots and Conversational AI.

Companies using ConvertoBot are most concentrated in Consumer Packaged Goods, Education and Construction and Real Estate, with adoption spanning over 21 industries.

Companies using ConvertoBot are most concentrated in South Africa, United Arab Emirates and Singapore, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of ConvertoBot across Americas, EMEA, and APAC.

Companies using ConvertoBot range from small businesses with 0-100 employees - 86.67%, to mid-sized firms with 101-1,000 employees - 6.67%, large organizations with 1,001-10,000 employees - 6.67%, and global enterprises with 10,000+ employees - 0%.

Customers of ConvertoBot include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified ConvertoBot customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.