List of Criterion HCM Customers
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United States
Since 2010, our global team of researchers has been studying Criterion HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Criterion HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Criterion HCM for Core HR include: Commissionaires, a Canada based Non Profit organisation with 22000 employees and revenues of $5.50 billion, Deseret Power, a United States based Utilities organisation with 250 employees and revenues of $220.0 million, Bapko Metal Fabricators, a United States based Construction and Real Estate organisation with 550 employees and revenues of $90.0 million, Clark Service Group, a United States based Consumer Packaged Goods organisation with 100 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Criterion HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Criterion HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bapko Metal Fabricators | Construction and Real Estate | 550 | $90M | United States | Criterion | Criterion HCM | Core HR | 2018 | n/a |
In 2018, Bapko Metal Fabricators implemented Criterion HCM as its Core HR application to modernize payroll and human resources during a period of rapid growth. The deployment targeted the companys construction and metal fabrication operations in California, with specific emphasis on handling union related payroll complexities for hourly work and collective bargaining rules.
Criterion HCM was configured to consolidate HR and payroll processes into a single operational system, and to standardize timekeeping, accrual tracking, and job cost reporting workflows. Implementation delivered consolidated payroll processing and core HR records, time and accrual management tied to payroll runs, and enhanced job cost reporting suited to construction project accounting, reflecting typical Core HR functional capabilities for workforce administration and payroll orchestration.
The rollout completed in a few months and covered payroll, HR administration, timekeeping, and job costing functions, with ongoing client success support cited as part of operational stabilization. Outcomes reported include consolidated HR and payroll, improved time and accrual tracking, and enhanced job cost reporting, supporting Bapko's operational needs for union payroll and construction site labor accounting.
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Clark Service Group | Consumer Packaged Goods | 100 | $12M | United States | Criterion | Criterion HCM | Core HR | 2021 | n/a |
In 2021, Clark Service Group implemented Criterion HCM to support HR and multi-state prevailing wage payroll requirements after a corporate split, establishing a centralized Core HR platform for its US operations. The deployment began during 2021 and positioned Criterion HCM as the system of record for employee data, payroll configuration, and compliance controls.
The implementation configured payroll processing for prevailing wage rules, employee master data management, reporting, and document management workflows consistent with Core HR functional patterns. Criterion HCM was integrated with Clark Service Group’s custom timekeeping app to automate time and attendance feeds into the payroll engine and to reduce manual data reconciliation.
Operational scope covered HR and payroll teams across the United States, with configuration focused on multi-state payroll variations and prevailing wage compliance. Governance workstreams formalized document control and payroll approval workflows, standardizing submission, review, and archival processes for HR and payroll staff.
Explicit outcomes from the project include automated payroll driven by the integrated timekeeping feed, stronger reporting for HR and payroll decision making, and improved document control for employee and payroll records across the US.
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Commissionaires | Non Profit | 22000 | $5.5B | Canada | Criterion | Criterion HCM | Core HR | 2017 | n/a |
In 2017, Commissionaires initiated an enterprise ERP transformation program that later implemented Criterion HCM as its Core HR application. The program targeted Human Resources Finance and Operations and formally selected new products in Q4 2018 as part of a consolidated technology roadmap for the organization.
Criterion HCM was deployed as a SaaS Core HR system and configured to support core HR records alongside scheduling time and attendance and call centre dispatching capabilities. Implementation work included customization development and a full 14 month development lifecycle leading to a February 2020 production cutover.
Solution integration was a defined project stream, with Criterion HCM integrated with Sage 300 Finance and CRM and with TrackTik as part of the broader ERP stack. Operational coverage extended to HR Finance and Operations teams and specifically encompassed a divisional contact centre and time and attendance management for the field security guard workforce across the province of Alberta.
Governance and delivery disciplines included vendor selection procurement change management requirements management cybersecurity and customization oversight led by a Senior Program Project Manager. Board approval was obtained for product selections and the deployment went live in February 2020 on time on budget and on cost.
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Utilities | 250 | $220M | United States | Criterion | Criterion HCM | Core HR | 2022 | n/a |
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Buyer Intent: Companies Evaluating Criterion HCM
- Mount Royal University, a Canada based Education organization with 1624 Employees
- Howard County Government, a United States based Government company with 3223 Employees
- Shawmut Design And Construction, a United States based Construction and Real Estate organization with 1200 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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