List of DocuWare Invoice Processing Customers
DocuWare, a Ricoh Company
Planegger Str. 1,
Germering, 82110,
Germany
Germering, 82110,
Germany
49 89 894433-44
Professional Services
800
$143M
Since 2010, our global team of researchers has been studying DocuWare Invoice Processing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased DocuWare Invoice Processing for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using DocuWare Invoice Processing for AP Automation include: Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, Samsonite USA, a United States based Retail organisation with 4500 employees and revenues of $1.30 billion, Kenco Group, a United States based Distribution organisation with 5000 employees and revenues of $1.00 billion, Buffalo Rock, a United States based Manufacturing organisation with 2500 employees and revenues of $550.0 million, Kowalski’s Markets, a United States based Retail organisation with 1000 employees and revenues of $250.0 million and many others.
Contact us if you need a completed and verified list of companies using DocuWare Invoice Processing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The DocuWare Invoice Processing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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10 Roads Express | Transportation | 700 | $130M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2018 | n/a |
In 2018, 10 Roads Express implemented DocuWare Invoice Processing to address invoice workflow and document management across its accounts payable function. The rollout targeted AP Automation for accounts payable, accounts receivable touchpoints, and maintenance shop billing, with configuration focused on digitizing purchase order approvals and supplier invoice intake.
DocuWare Invoice Processing was configured to capture invoices and work order documentation, apply optical character recognition for indexing, and enforce first level approval workflows for three maintenance shops. The implementation supported invoicing for purchase orders and supplies, recording pricing of parts and work orders for verification, and handling month end and year end invoice processing for fuel and DEF fluid.
The DocuWare deployment integrated with Great Plains for order processing and invoicing control, and with TDS to record mileage entries used for IFTA fuel tax purposes. The solution also fed updates into the company maintenance manager system to log road service tickets, and extended operational coverage to maintenance shop clerks, fleet managers, drivers, and the accounting team.
Operational governance centered on a centralized approval gate for purchase orders and a document retention and indexing model used by maintenance and accounting, with staff entering daily logs, tracking inventory at delivery and year end, and verifying DOT compliance and Indiana registrations. The configuration emphasized workflow-led processing, role based access for first level approvers, and cross functional document visibility between maintenance operations and finance.
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AB Martin | Distribution | 45 | $4M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2014 | n/a |
In 2014 A.B. Martin Roofing Supply implemented DocuWare Invoice Processing for AP Automation, deploying the solution on-premises to centralize purchasing and accounts payable operations. The deployment enrolled 19 DocuWare users who process over 400 documents per week and the system houses more than 20,000 invoices, 737 statements, and 3,911 packing lists while supporting company operations across 19 northeastern states.
DocuWare Invoice Processing was configured to capture emailed invoices into a single repository and to scan paper invoices and packing slips, enabling full text search and quick retrieval. The implementation included document indexing, automated invoice routing to identified purchasers, task assignment for receipt verification, and an approval workflow that links vendor invoice, purchase order, and shipping documentation for three-way matching.
The solution integrated directly with the companys Paradigm Accounting system and the accounts payable mailbox, moving inbound AP emails into DocuWare and reflecting payment status back into Paradigm. Integration logic identifies the responsible purchaser for each vendor and assigns approval tasks to Purchasing and Accounts Payable staff, consolidating invoice handling across purchasing, accounts payable, and supplier management functions.
Zimmerman worked with DocuWares authorized partner on the installation and governance model established clear routing and verification responsibilities for purchasers, formalizing the invoice verification and approval process. Reported outcomes include faster invoice location and retrieval, cleaner AP processes, reduced time spent searching for documents, and plans to extend DocuWare operations to a trucking company and an additional wholesale business.
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Buffalo Rock | Manufacturing | 2500 | $550M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2018 | n/a |
In 2018 Buffalo Rock implemented DocuWare Invoice Processing as an AP Automation solution to address document imaging and invoice intake for its Accounts Payable team. The selection followed a review of five vendors, with Buffalo Rock choosing DocuWare based on functional fit for imaging, workflow, and integration requirements identified by the Document Imaging Department.
The deployment emphasized core AP Automation capabilities, including automated document capture, OCR data extraction, metadata indexing, electronic archiving, and workflow-based invoice routing and approval. DocuWare Invoice Processing was configured to enforce invoice intake rules, automate initial data validation, and create electronic audit trails consistent with accounts payable processing practices.
Integrations were implemented to connect DocuWare Invoice Processing with Buffalo Rock’s Oracle software for downstream posting and with Microsoft Outlook for email-based invoice ingestion and user notifications. Integration work focused on exchanging invoice header and line-data, preserving document links for the ERP posting process, and enabling approvers to receive and action invoices via Outlook-driven notifications.
Governance and rollout were led by the Document Imaging Department, with Vincent Holmes identified as the department manager overseeing specification, vendor evaluation, and operational acceptance. The program centered on standardizing AP intake procedures, configuring workflow rules to match existing approval hierarchies, and establishing document retention and retrieval controls within the DocuWare Invoice Processing implementation.
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Caldwell Tanks | Construction and Real Estate | 260 | $30M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2014 | n/a |
In 2014, Caldwell Tanks implemented DocuWare Invoice Processing to centralize accounts payable workflows. The deployment targeted AP Automation for construction project billing, aligning invoice handling with ongoing project schedules and payment approvals.
The DocuWare Invoice Processing rollout focused on document capture and invoice analysis, applying data extraction and validation to build schedule of values for project invoices. Functional configuration emphasized invoice review and routed approval workflows, with DocuWare Invoice Processing used to analyze invoices and assemble payment schedules that support authorization steps.
Integrations included Microsoft CRM for project tracking and Sage accounting for payment posting, reflecting explicitly noted system links. Operational scope covered Project Manager and Contracts Administrator roles working with accounting teams across projects in 12 states, ensuring invoice processing was embedded into project and financial workflows.
Governance and process changes centralized approval responsibility between project management and accounting, with DocuWare used to coordinate approvals and to produce the schedule of values used for payment decisions. The implementation positioned the DocuWare Invoice Processing application as the AP Automation backbone for invoice intake, review, and approval within Caldwell Tanks project finance operations.
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Cardinal Health | Healthcare | 53084 | $222.6B | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2019 | n/a |
In 2019, Cardinal Health deployed DocuWare Invoice Processing as an AP Automation solution to formalize invoice capture and archival for its accounts payable operations. The implementation targeted intake and processing of both manual and electronic supplier invoices and established a regular batched submission cadence for payments.
DocuWare Invoice Processing was configured to provide document capture, OCR indexing, metadata tagging, secure storage, and batch verification workflows consistent with AP Automation functional patterns. The system's workflow engine was used to route invoices through approval, dispute, reject, and suspend paths, and to maintain an audit trail for each batch and exception decision.
The implementation integrated invoice storage with the Mercury Gate system, enabling an operational handoff between document retention in DocuWare and transactional or freight records managed in Mercury Gate. Operational coverage centered on the Accounts Payable department, including activity performed at Kenco Group in Chattanooga, Tennessee, where staff created, verified, and submitted batches weekly.
Day to day governance and process execution relied on temporary accounting staff engaged through Robert Half Accountemps to operate DocuWare Invoice Processing and manage exception resolution. Discrepancy handling required research and direct carrier outreach to determine next steps, with DocuWare serving as the central repository and workflow orchestrator for approvals and dispute resolution.
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Professional Services | 100 | $8M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2018 | n/a |
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Distribution | 5000 | $1.0B | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2019 | n/a |
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Retail | 1000 | $250M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2015 | n/a |
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Construction and Real Estate | 250 | $100M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2013 | n/a |
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Manufacturing | 10 | $1M | United States | Docuware, a Ricoh Company | DocuWare Invoice Processing | AP Automation | 2015 | n/a |
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Buyer Intent: Companies Evaluating DocuWare Invoice Processing
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD DocuWare Invoice Processing Coverage
DocuWare Invoice Processing is a AP Automation solution from Docuware, a Ricoh Company.
Companies worldwide use DocuWare Invoice Processing, from small firms to large enterprises across 21+ industries.
Organizations such as Cardinal Health, Samsonite USA, Kenco Group, Buffalo Rock and Kowalski’s Markets are recorded users of
DocuWare Invoice Processing for AP Automation.
Companies using DocuWare Invoice Processing are most concentrated in Healthcare, Retail and Distribution, with adoption spanning over 21 industries.
Companies using DocuWare Invoice Processing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of DocuWare Invoice Processing across Americas, EMEA, and APAC.
Companies using DocuWare Invoice Processing range from small businesses with 0-100 employees - 28.57%, to mid-sized firms with 101-1,000 employees - 42.86%, large organizations with 1,001-10,000 employees - 21.43%, and global enterprises with 10,000+ employees - 7.14%.
Customers of DocuWare Invoice Processing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified DocuWare Invoice Processing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.