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List of Duck Creek Distribution Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Arbella Insurance Insurance 1000 $1.0B United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2018 Cognizant
In 2018 Arbella Insurance implemented Duck Creek Distribution Management as part of a broader Duck Creek OnDemand deployment to modernize its personal lines operations. Duck Creek Distribution Management was deployed to address Partner Relationship Management needs across Arbella’s producer and agency channels, with an explicit focus on improving agent and customer interactions and accelerating product configuration workflows. The program included a multi-module Duck Creek suite, specifically Duck Creek Rating, Policy, Billing, Claims, Insights, Producer, and Duck Creek Distribution Management, with low-code product configuration capabilities highlighted as a critical enabler for faster market expansion. Configuration and functional orchestration centered on agent onboarding, producer management, distribution rules, and data-driven pricing and product configuration tasks consistent with Partner Relationship Management workflows. Deployment was delivered via Duck Creek OnDemand, the vendor’s cloud-native SaaS platform, and implemented by Cognizant as the systems integrator partner. OnDemand provided the hosted services, support, and application lifecycle management model used in the engagement, allowing Arbella to offload routine IT operations and upgrades while retaining business control of product and pricing configuration for personal lines. Governance and rollout emphasized consolidating technology on an evergreen platform, aligning product configuration processes with low-code tooling, and enabling closer connectivity with insurtech ecosystem partners. Stated objectives included increasing speed to market, improving product flexibility, and easing agent and customer interactions, with Cognizant and Duck Creek positioned to provide ongoing implementation and operational support.
GAINSCO Insurance 700 $360M United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2023 n/a
In 2023 GAINSCO implemented Duck Creek Distribution Management as part of a coordinated Duck Creek deployment, positioning the application within Partner Relationship Management to standardize agency and distribution workflows. The deployment was paired with Duck Creek OnDemand, Duck Creek Policy and Duck Creek Billing to create a common operational view across agency facing and internal systems. The implementation utilized cloud based Duck Creek OnDemand for hosting and an agile service oriented architecture that enabled on demand integrations. Configured functional capabilities included partner onboarding and appointment management, distribution workflow orchestration, and integrated billing and policy updates to support underwriting and service operations. Integrations included the Microsoft Technology Stack and partner ecosystem connectors to unify agency portals, call center systems and core policy and billing engines. Operational scope covered agent distribution, call center support, policy administration and billing functions, with processes structured to accelerate multi state launches and maintain synchronized data across channels. Governance focused on aligning agency processes with internal workflows and instrumenting the Distribution Management capability for distribution governance and commission workflow control. Outcomes cited by the customer included call center talk time reduced by almost three minutes and a reduction in time to launch a new state from 15 months to 16 weeks, demonstrating the platform level agility of Duck Creek Distribution Management within Partner Relationship Management.
Hagerty Insurance 1733 $1.2B United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2023 n/a
In 2023, Hagerty implemented Duck Creek Distribution Management as part of a strategic technology partnership with Duck Creek Technologies, deploying a cloud native SaaS distribution management solution under the Partner Relationship Management category. The implementation is positioned within Duck Creek’s modern digital insurance platform and is described by the vendor as delivered via its OnDemand SaaS capabilities to support unified distribution workflows and a single, unified code stack. Hagerty’s deployment of Duck Creek Distribution Management was configured alongside core insurance modules including policy, billing, claims, data insights, and digital enablement, enabling integrated distribution orchestration and channel-aware selling. Duck Creek Distribution Management serves both agent and broker channel workflows and an enhanced direct to consumer purchasing experience, centralizing partner onboarding, product configuration, and commission and placement workflows consistent with Partner Relationship Management functional terminology. Architecturally the solution is cloud native and delivered as SaaS, leveraging a single code stack to reduce fragmentation between distribution, policy administration, billing, and claims systems, and to accelerate product configuration and rollout. The deployment approach emphasizes digital enablement and data insights to inform distribution rules and customer shopping experiences while maintaining an evergreen SaaS operational model. Operational scope explicitly covers Hagerty’s core markets in the United States and Canada and is intended to support Hagerty’s global member base, agent networks, and broker partners. Governance priorities called out by the insurer and vendor include data security and compliance, agent empowerment through streamlined workflows, and centralized product governance to speed innovation while preserving member privacy. The announced outcomes in the partnership include the ability to build more customized and humanized customer experiences, to quickly expand coverage capabilities for the classic and enthusiast vehicle market, and to accelerate product innovation while protecting member privacy. Hagerty’s use of Duck Creek Distribution Management is framed as enabling support for existing channel partners and a modernized direct to consumer channel from a unified platform.
Insurance 160 $30M United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2016 n/a
Insurance 2900 $2.3B United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2017 Mindtree Limited
Insurance 500 $75M United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2020 n/a
Insurance 1000 $231M United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2021 n/a
Insurance 350 $75M United States Duck Creek Technologies Duck Creek Distribution Management Partner Relationship Management 2018 n/a
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FAQ - APPS RUN THE WORLD Duck Creek Distribution Management Coverage

Duck Creek Distribution Management is a Partner Relationship Management solution from Duck Creek Technologies.

Companies worldwide use Duck Creek Distribution Management, from small firms to large enterprises across 21+ industries.

Organizations such as Starr Insurance, Hagerty, Arbella Insurance, GAINSCO and Texas Mutual are recorded users of Duck Creek Distribution Management for Partner Relationship Management.

Companies using Duck Creek Distribution Management are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Duck Creek Distribution Management are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Duck Creek Distribution Management across Americas, EMEA, and APAC.

Companies using Duck Creek Distribution Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 75%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.

Customers of Duck Creek Distribution Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Duck Creek Distribution Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Partner Relationship Management.