List of Epic Bridges Customers
Epic Systems
1979 Milky Way,
Verona, 53593, WI,
United States
Verona, 53593, WI,
United States
1 608-271-9000
Professional Services
14000
$5.8B
Since 2010, our global team of researchers has been studying Epic Bridges customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Bridges for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Bridges for API Management include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Optum, a United States based Insurance organisation with 95000 employees and revenues of $105.40 billion, HCSC (Health Care Service Corporation), a United States based Banking and Financial Services organisation with 28000 employees and revenues of $54.75 billion, Ascension, a United States based Healthcare organisation with 142000 employees and revenues of $27.20 billion, Advocate Aurora Health, a United States based Healthcare organisation with 155000 employees and revenues of $15.75 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Bridges, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Epic Bridges customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Advocate Aurora Health | Healthcare | 155000 | $15.8B | United States | Epic Systems | Epic Bridges | API Management | 2021 | n/a |
In 2021 Advocate Aurora Health implemented Epic Bridges within its API Management portfolio, using Epic Systems' platform to centralize interface and access workflows. The implementation was positioned to support identity and access management activities tied to Epic environments, aligning Epic Bridges with IAM Security Provisioning responsibilities for both employee and provider access.
The configuration work focused on provisioning and security modules typical of API Management for healthcare interfaces, including end user request processing, EMP and SER creation, ELC setups, profile repairs, provider privilege access, and privileged access controls. Operational tasks documented against Epic Bridges included password resets, Level Security login setups, SER/EMP lifecycle handling, and Data Courier orchestration, with explicit proficiency on Epic Data Courier v.201 noted for data movement and interface file handling.
Integrations and operational coverage were implemented to operate through a ServiceNow ticketing dashboard, handling New User Access, Change requests, INC ticket control, and SLA driven incident response with an advertised turnaround of three to five days. The Epic Bridges implementation acted alongside other Epic platforms such as Stork, AP Claims, and Radiant, and was managed using identity technologies and models including LDAP, NT, RBAC, and RBPGs to enforce role based access and provisioning consistency.
Governance and workflow restructuring emphasized ticket driven IAM provisioning, formalized EMP and SER creation processes, and routine stakeholder coordination through Webex and Teams training sessions. Team special projects addressed provider privilege access and override access workflows, while ongoing operational practices centered on ServiceNow driven change control, incident management, and documented provisioning steps for new hires and terminations tied to Epic Bridges API Management and the broader Advocate Aurora Health IAM function.
|
 |
Ahs Management Company | Healthcare | 24900 | $6.0B | United States | Epic Systems | Epic Bridges | API Management | 2016 | n/a |
In 2016, Ardent Health implemented Epic Bridges as part of its API Management tooling to orchestrate clinical interfaces and integration workflows. Epic Bridges served as the primary interface construction and message routing application working in tandem with Cloverleaf integration engines across the enterprise.
The implementation covered hands on development and configuration of Epic Bridges interfaces, including building and rebuilding AIPs and AIFs, adding and updating private variables, and using Epic Text utilities to duplicate interface artifacts. Interface operational capabilities included use of interface reports to locate specific HL7 messages, creation of backload files, in place message edits, and message retriggering to align with updated interface configurations. The team also created FDI records for URL templates for Interconnect based communications and applied overrides to HL7 message definitions within interface specifications.
Integration architecture combined Epic Bridges with Cloverleaf engine deployments, with Cloverleaf versions 5.8, 6.1 and 19.1 referenced in the operational stack. Explicit integrations implemented included Cardiology ADT, Orders and Results interfaces and Radiology ADT, Orders, Results and Image Availability flows between Epic and third party systems such as Change Health McKesson and MIA Rad for Seaton Medical Center and Portneuf Medical Center. Engineering tasks extended to Cloverleaf server administration, disaster recovery analysis and syncing, plus daily analysis, development, testing and support across the integration footprint.
Governance and operationalization incorporated formal code review and promotion processes for TCL, Xlate, Tables and variant artifacts, use of ServiceNow for change control, and documentation maintained in MS OneNote. The integration team standardized site process thread structures and naming when upgrading Cloverleaf to 6.1, and introduced engine table based lookup resources for Xlates and TCL procs while migrating filtering logic into TPS TCL procedures for better message filtering consistency. Regular participation in weekly team, error management and project meetings supported knowledge transfer and ongoing operational support.
|
 |
Allegheny Health Network | Healthcare | 22000 | $4.5B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
In 2017, Allegheny Health Network implemented Epic Bridges as its API Management platform. Epic Bridges serves as the central interface and interoperability layer, enabling structured exchange of clinical and operational data across the health system.
The deployment combined Epic Bridges with Epic APIs including FHIR, REST, and SOAP to expose and consume clinical endpoints and message feeds. Integration engines are explicitly part of the architecture, with Lyniate Rhapsody and IBM Integration Bus used for message routing, payload transformation, and orchestration between systems, and the implementation supported targeted legacy EHR data conversions for hospital and affiliated practice systems.
Operational scope is enterprise level, governed by the health systems Interoperability team responsible for developing and supporting Epic and enterprise interoperability capabilities. Business functions impacted include clinical data exchange, care coordination, and IT operations that manage interface lifecycle, monitoring, and error handling.
Governance was implemented through a centralized interoperability function led by the Manager of Interoperability, who oversaw teams performing development, support, and data conversion work. The configuration emphasized modular interface management using Epic Bridges and API patterns, with integration engine workflows providing transformation and transport controls to maintain interoperability across inpatient, outpatient, and affiliated practice systems.
|
 |
Ascension | Healthcare | 142000 | $27.2B | United States | Epic Systems | Epic Bridges | API Management | 2021 | n/a |
In 2021 Ascension deployed Epic Bridges as a centralized API Management implementation to orchestrate and govern interfaces between Epic and external clinical and operational systems. The Bridges deployment was executed alongside a multi-phase Epic and Beaker rollout supporting multiple hospitals and clinics across three ministries, with Bridges teams embedded in upgrade and Hyperdrive activities.
Epic Bridges was configured to provide interface orchestration, message translation, routing, and monitoring consistent with API Management functional patterns, and it operated in concert with Epic Beaker during a five version Epic upgrade program through February 2023. The implementation supported structured configuration of interface endpoints, environment segregation for cutover and testing, and operational monitoring tied to the broader Epic upgrade cadence.
Integrations explicitly supported during the program included HL7, FIHR, Citrix, Interconnect, and Local Thick Clients, and the Bridges implementation enabled integration of over 45 third party applications across three ministries to support Hyperdrive. The program also included integrations with ancillary systems implemented during the Epic program such as Wellsky, DI and Atlas for outreach clients, demonstrating Bridges role in cross-application interoperability.
Deployment governance followed a phased rollout model with select site pilots, integrated super user waves, and full Hyperdrive rollouts. The program leadership led cutover and data migration strategies emphasizing operational readiness, clinical backload management, change control, and environment management, aligning Epic Bridges API Management controls to the program level governance and deployment sequencing.
|
 |
Atrium Health | Healthcare | 70000 | $13.0B | United States | Epic Systems | Epic Bridges | API Management | 2016 | n/a |
In 2016, Atrium Health implemented Epic Bridges as part of its API Management strategy to support enterprise EHR interoperability across its clinical footprint. The deployment of Epic Bridges supported an Epic enterprise EHR covering 40 hospitals and approximately 1,500 care locations, forming the integration layer that keeps patient data synchronized across clinical and administrative systems.
The implementation centered on Epic Bridges interfaces and Chronicles (Cache/M) development, with operational responsibilities spanning interface design, message routing, transformation, and orchestration consistent with API Management for healthcare data flows. Functional capabilities explicitly supported included ADT synchronization, Beaker laboratory integrations, identity services, and module-level support for HIM, Prelude, Grand Central, and Cadence, leveraging Epic Bridges to manage HL7 and related clinical messaging.
Integrations included external reference labs, outreach clients, state reportable feeds, an external EMPI, and a separately deployed revenue cycle system, requiring Epic Bridges to mediate bi-directional data exchange and maintain record matching and event consistency. The team provided ongoing interface and integration support for the enterprise EHR while coordinating with external and internal systems during a multi-year phased separation and reintegration of Epic Revenue Cycle with a separate EMR and external EMPI.
Governance and operationalization were anchored by in-house systems engineers and Epic-certified staff, with Chronicles development and Bridges interface analysts responsible for configuration, troubleshooting, and sustaining integrations. The implementation emphasized keeping systems in sync and ensuring the right data follows the right patient, supporting clinical users and enabling stable ADT and lab workflows across the health system.
|
 |
|
Healthcare | 23000 | $4.0B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
|
|
|
|
Healthcare | 750 | $100M | United States | Epic Systems | Epic Bridges | API Management | 2015 | n/a |
|
|
|
|
Healthcare | 6500 | $1.2B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
|
|
|
|
Healthcare | 18589 | $3.1B | United States | Epic Systems | Epic Bridges | API Management | 2020 | n/a |
|
|
|
|
Healthcare | 219000 | $372.8B | United States | Epic Systems | Epic Bridges | API Management | 2020 | n/a |
|
Showing 1 to 10 of 46 entries
Buyer Intent: Companies Evaluating Epic Bridges
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epic Bridges. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epic Bridges for API Management include:
- Norfolk and Suffolk NHS Foundation Trust, a United Kingdom based Non Profit organization with 5000 Employees
- AHMC Healthcare, a United States based Healthcare company with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Epic Bridges Coverage
Epic Bridges is a API Management solution from Epic Systems.
Companies worldwide use Epic Bridges, from small firms to large enterprises across 21+ industries.
Organizations such as CVS Health, Optum, HCSC (Health Care Service Corporation), Ascension and Advocate Aurora Health are recorded users of
Epic Bridges for API Management.
Companies using Epic Bridges are most concentrated in Healthcare, Insurance and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Epic Bridges are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epic Bridges across Americas, EMEA, and APAC.
Companies using Epic Bridges range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 13.04%, large organizations with 1,001-10,000 employees - 43.48%, and global enterprises with 10,000+ employees - 43.48%.
Customers of Epic Bridges include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epic Bridges customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of API Management.