List of Epic Bridges Customers
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Since 2010, our global team of researchers has been studying Epic Bridges customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Bridges for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Bridges for API Management include: CVS Health, a United States based Healthcare organisation with 219000 employees and revenues of $372.81 billion, Optum, a United States based Insurance organisation with 95000 employees and revenues of $105.40 billion, HCSC (Health Care Service Corporation), a United States based Banking and Financial Services organisation with 28000 employees and revenues of $54.75 billion, Ascension, a United States based Healthcare organisation with 142000 employees and revenues of $27.20 billion, Advocate Aurora Health, a United States based Healthcare organisation with 155000 employees and revenues of $15.75 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Bridges, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advocate Aurora Health | Healthcare | 155000 | $15.8B | United States | Epic Systems | Epic Bridges | API Management | 2021 | n/a |
In 2021 Advocate Aurora Health implemented Epic Bridges within its API Management portfolio, using Epic Systems' platform to centralize interface and access workflows. The implementation was positioned to support identity and access management activities tied to Epic environments, aligning Epic Bridges with IAM Security Provisioning responsibilities for both employee and provider access.
The configuration work focused on provisioning and security modules typical of API Management for healthcare interfaces, including end user request processing, EMP and SER creation, ELC setups, profile repairs, provider privilege access, and privileged access controls. Operational tasks documented against Epic Bridges included password resets, Level Security login setups, SER/EMP lifecycle handling, and Data Courier orchestration, with explicit proficiency on Epic Data Courier v.201 noted for data movement and interface file handling.
Integrations and operational coverage were implemented to operate through a ServiceNow ticketing dashboard, handling New User Access, Change requests, INC ticket control, and SLA driven incident response with an advertised turnaround of three to five days. The Epic Bridges implementation acted alongside other Epic platforms such as Stork, AP Claims, and Radiant, and was managed using identity technologies and models including LDAP, NT, RBAC, and RBPGs to enforce role based access and provisioning consistency.
Governance and workflow restructuring emphasized ticket driven IAM provisioning, formalized EMP and SER creation processes, and routine stakeholder coordination through Webex and Teams training sessions. Team special projects addressed provider privilege access and override access workflows, while ongoing operational practices centered on ServiceNow driven change control, incident management, and documented provisioning steps for new hires and terminations tied to Epic Bridges API Management and the broader Advocate Aurora Health IAM function.
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Ahs Management Company | Healthcare | 24900 | $6.0B | United States | Epic Systems | Epic Bridges | API Management | 2016 | n/a |
In 2016, Ardent Health implemented Epic Bridges as part of its API Management tooling to orchestrate clinical interfaces and integration workflows. Epic Bridges served as the primary interface construction and message routing application working in tandem with Cloverleaf integration engines across the enterprise.
The implementation covered hands on development and configuration of Epic Bridges interfaces, including building and rebuilding AIPs and AIFs, adding and updating private variables, and using Epic Text utilities to duplicate interface artifacts. Interface operational capabilities included use of interface reports to locate specific HL7 messages, creation of backload files, in place message edits, and message retriggering to align with updated interface configurations. The team also created FDI records for URL templates for Interconnect based communications and applied overrides to HL7 message definitions within interface specifications.
Integration architecture combined Epic Bridges with Cloverleaf engine deployments, with Cloverleaf versions 5.8, 6.1 and 19.1 referenced in the operational stack. Explicit integrations implemented included Cardiology ADT, Orders and Results interfaces and Radiology ADT, Orders, Results and Image Availability flows between Epic and third party systems such as Change Health McKesson and MIA Rad for Seaton Medical Center and Portneuf Medical Center. Engineering tasks extended to Cloverleaf server administration, disaster recovery analysis and syncing, plus daily analysis, development, testing and support across the integration footprint.
Governance and operationalization incorporated formal code review and promotion processes for TCL, Xlate, Tables and variant artifacts, use of ServiceNow for change control, and documentation maintained in MS OneNote. The integration team standardized site process thread structures and naming when upgrading Cloverleaf to 6.1, and introduced engine table based lookup resources for Xlates and TCL procs while migrating filtering logic into TPS TCL procedures for better message filtering consistency. Regular participation in weekly team, error management and project meetings supported knowledge transfer and ongoing operational support.
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Allegheny Health Network | Healthcare | 22000 | $4.5B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
In 2017, Allegheny Health Network implemented Epic Bridges as its API Management platform. Epic Bridges serves as the central interface and interoperability layer, enabling structured exchange of clinical and operational data across the health system.
The deployment combined Epic Bridges with Epic APIs including FHIR, REST, and SOAP to expose and consume clinical endpoints and message feeds. Integration engines are explicitly part of the architecture, with Lyniate Rhapsody and IBM Integration Bus used for message routing, payload transformation, and orchestration between systems, and the implementation supported targeted legacy EHR data conversions for hospital and affiliated practice systems.
Operational scope is enterprise level, governed by the health systems Interoperability team responsible for developing and supporting Epic and enterprise interoperability capabilities. Business functions impacted include clinical data exchange, care coordination, and IT operations that manage interface lifecycle, monitoring, and error handling.
Governance was implemented through a centralized interoperability function led by the Manager of Interoperability, who oversaw teams performing development, support, and data conversion work. The configuration emphasized modular interface management using Epic Bridges and API patterns, with integration engine workflows providing transformation and transport controls to maintain interoperability across inpatient, outpatient, and affiliated practice systems.
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Healthcare | 142000 | $27.2B | United States | Epic Systems | Epic Bridges | API Management | 2021 | n/a |
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Healthcare | 70000 | $13.0B | United States | Epic Systems | Epic Bridges | API Management | 2016 | n/a |
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Healthcare | 23000 | $4.0B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
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Healthcare | 750 | $100M | United States | Epic Systems | Epic Bridges | API Management | 2015 | n/a |
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Healthcare | 6500 | $1.2B | United States | Epic Systems | Epic Bridges | API Management | 2017 | n/a |
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Healthcare | 18589 | $3.1B | United States | Epic Systems | Epic Bridges | API Management | 2020 | n/a |
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Healthcare | 219000 | $372.8B | United States | Epic Systems | Epic Bridges | API Management | 2020 | n/a |
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Buyer Intent: Companies Evaluating Epic Bridges
- Norfolk and Suffolk NHS Foundation Trust, a United Kingdom based Non Profit organization with 5000 Employees
- AHMC Healthcare, a United States based Healthcare company with 2000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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