List of Epic Prelude (ADT Patient Registration) Customers
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Since 2010, our global team of researchers has been studying Epic Prelude (ADT Patient Registration) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epic Prelude (ADT Patient Registration) for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epic Prelude (ADT Patient Registration) for Patient Management include: Trinity Health, a United States based Healthcare organisation with 127000 employees and revenues of $23.90 billion, AdventHealth, a United States based Healthcare organisation with 92000 employees and revenues of $18.00 billion, Baylor Scott & White Health, a United States based Healthcare organisation with 57000 employees and revenues of $16.40 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, BJC Health Care, a United States based Healthcare organisation with 73036 employees and revenues of $13.60 billion and many others.
Contact us if you need a completed and verified list of companies using Epic Prelude (ADT Patient Registration), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Access Community Health Network | Healthcare | 1200 | $186M | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2017 | n/a |
In 2017, Access Community Health Network deployed Epic Prelude (ADT Patient Registration) as its Patient Management application. The implementation centered on enterprise registration and ADT workflows, establishing Epic Prelude (ADT Patient Registration) as the authoritative intake system for patient demographic, insurance, and encounter status data.
Configuration work focused on core registration modules, including front desk patient registration, admissions discharges and transfers workflows, demographic and insurance eligibility capture, and master patient index reconciliation. Templates and scripted registration workflows were configured to support standardized data capture, consent management, and encounter routing consistent with ambulatory and community health clinic operations.
The Prelude implementation was executed with explicit integrations to other Epic ecosystem components named by internal application teams, including Cadence for scheduling, RTE for real time event handling, and MyChart for patient portal continuity. Integrations provided bidirectional patient and appointment data exchange to synchronize registration status across scheduling and patient engagement channels, and to feed ADT events into downstream operational systems used by clinical and revenue teams.
Governance and operational rollout were led through an IS training and application support model, with Senior Application Analyst and Manager of IS Training roles responsible for build governance, role based access configuration, training curriculum, and phased user onboarding. Change control and configuration management processes were instituted to manage registration template updates, consent and insurance workflow changes, and to maintain data quality standards for the Patient Management function.
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AdvantageCare Physicians | Healthcare | 1300 | $600M | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2015 | n/a |
In 2015, AdvantageCare Physicians implemented Epic Prelude (ADT Patient Registration) as the core registration capability within its Patient Management footprint. The deployment was led from a revenue cycle perspective, with the Director of Revenue Cycle Systems driving policies, objectives, and adoption to optimize patient financial collaboration across the organization.
The implementation extended beyond Prelude into adjacent Epic modules, including Cadence, Referrals, Resolute and Security, with configuration focused on ADT registration workflows, appointment scheduling orchestration, referral intake routing, and access controls. The program optimized application modules and was staffed with a small internal team, the director managing eight FTEs and consultants, and included delivered training for the Epic Training Team and end users to embed operational workflows.
Operationally the Epic Prelude implementation was integrated with practice management processes across clinical and administrative teams, serving as the central registration and patient identity source for practice staff and senior management oversight. Business functions impacted included revenue cycle management, patient registration, scheduling, referral management, clinical-administrative coordination, and billing orchestration through Resolute.
Governance and rollout emphasized centralized monitoring and utilization governance, with the director acting as the primary liaison between clinical leadership, administrative departments, and senior management while delivering feature training and iterative optimization. Outcome signals stated by program leadership included improved operations, patient flow optimization, revenue enhancements, and increased patient satisfaction following the Epic Prelude and broader Epic module optimizations.
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AdventHealth | Healthcare | 92000 | $18.0B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2022 | n/a |
In 2022, AdventHealth deployed Epic Prelude (ADT Patient Registration) as part of its Patient Management capabilities at the Tampa, Florida campus. Epic Prelude (ADT Patient Registration) was positioned to centralize admission, discharge, and transfer workflows and to serve as the authoritative registration source for clinical and scheduling systems.
The implementation focused on core ADT functionality including patient demographic capture, insurance verification entry points, admission and discharge event recording, and bed assignment workflows. Configuration work emphasized registration workflow templates and role-based access for registration clerks and ED intake staff, aligning patient flow processes with hospital operations.
The Epic Prelude implementation operated alongside Epic Grand Central, Epic Cadence, and EpicCare, creating explicit interfaces between registration, patient tracking, scheduling, and the clinical chart. Integration points supported real-time patient location and status updates via Grand Central, appointment linkage with Cadence, and patient record association with EpicCare clinical documentation.
Operational coverage included targeted support in Adult Emergency, Pediatric Emergency, and the Women’s Center, with an Epic Analyst acting as a float resource in December 2022 to stabilize workflows and support front-line registration tasks. Governance emphasis was on local registration desk procedures, escalation pathways for registration exceptions, and in-situ analyst coaching to align clinical intake and registration operations with the new Patient Management processes.
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Healthcare | 7000 | $1.4B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2011 | n/a |
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Healthcare | 8606 | $1.6B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2022 | n/a |
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Healthcare | 28500 | $5.8B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2015 | n/a |
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Healthcare | 3500 | $60M | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2008 | n/a |
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Healthcare | 5000 | $700M | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2019 | n/a |
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Healthcare | 7000 | $2.1B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2010 | n/a |
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Healthcare | 20000 | $4.4B | United States | Epic Systems | Epic Prelude (ADT Patient Registration) | Patient Management | 2022 | n/a |
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Buyer Intent: Companies Evaluating Epic Prelude (ADT Patient Registration)
- Axience, a India based Professional Services organization with 150 Employees
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