List of Epic Reporting Workbench Customers

Epic Systems

1979 Milky Way,
Verona, 53593, WI,
United States

https://www.epic.com/

1 608-271-9000

Professional Services

14000

$5.5B

Since 2010, our global team of researchers has been studying Epic Reporting Workbench customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Epic Reporting Workbench for Analytics and BI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Epic Reporting Workbench for Analytics and BI include: Intermountain Health, a United States based Healthcare organisation with 64000 employees and revenues of $16.10 billion, Cleveland Clinic, a United States based Healthcare organisation with 82608 employees and revenues of $15.94 billion, Universal Health Services, a United States based Healthcare organisation with 99300 employees and revenues of $15.83 billion, NYU Langone Health, a United States based Non Profit organisation with 51000 employees and revenues of $8.30 billion, Mercy, a United States based Healthcare organisation with 45005 employees and revenues of $8.00 billion and many others.

Contact us if you need a completed and verified list of companies using Epic Reporting Workbench, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Epic Reporting Workbench customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Access Community Health Network	Healthcare	1200	$186M	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2017	n/a	In 2017, Access Community Health Network implemented Epic Reporting Workbench as part of its Analytics and BI portfolio to centralize operational and clinical reporting for the Chicago-based network. The deployment was positioned to support reporting and decision support workflows across clinical operations, revenue cycle, and analytics teams and relied on dedicated reporting staff including senior report developers. The Epic Reporting Workbench implementation focused on report development, scheduling, distribution and data extract design. Functional capabilities documented in the environment include detailed query design and stored procedure development in Microsoft SQL Server, report scheduling and automated distribution, report inventory and documentation, and cross-training and knowledge transfer to sustain report lifecycle activities. Integrations were implemented with Epic Clarity reporting and the ACCESS data warehouse, with Microsoft SQL Server Reporting Services used for report creation and delivery and downstream visualization referenced for Power BI and SAP Business Objects. Operational coverage included IS application analysts, data warehouse architects, senior report developers, and business users in ambulatory and professional billing functions. Governance and process changes emphasized maintaining an authoritative report inventory, written documentation aligned to ACCESS IS policy and procedures, vendor management for licensed reporting applications, adoption of reporting best practices, and coordinated issue resolution and specification-driven development to operationalize ongoing maintenance and scheduling.
Ahs Management Company	Healthcare	24900	$6.0B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2016	n/a	In 2016, Ardent Health implemented Epic Reporting Workbench as its Analytics and BI application. The deployment centralized reporting access for three regional markets, Northeast Oklahoma, Amarillo Texas, and Albuquerque New Mexico, and extended support to the corporate office in Nashville Tennessee, aligning reporting delivery with executive, clinical leadership, and finance stakeholders. Ardent Health configured Epic Reporting Workbench to support custom report development and operational report maintenance, with hands on development using SSMS, SSIS, and SAP Business Objects Crystal Reports. Developers produced T SQL driven extracts and Business Objects reports for executive users, healthcare directors and financial analysts, and they routinely updated reports when Epic data models were revised or fields were deprecated. Operational integrations and orchestration included a ticket queue to manage incoming report requests across three markets and the corporate office, a report request system built with MS SharePoint Designer, and scheduled file transfers coordinated via GoAnywhere for FTP and sFTP jobs. The team coordinated cross department meetings to validate reports and demonstrate reporting functions, and provided end user education on Epic Reporting Workbench to ensure consistent consumption and handoff across clinical, quality, and finance teams. Governance centered on structured request intake, prioritization workflows and committee reporting controls, with reports developed specifically for submission to governing committees and hospital quality programs to ensure compliance with state regulations and incentive programs. Ongoing operational activities emphasized troubleshooting, report validation, and interdepartmental coordination rather than large scale re platform changes.
Allina Health	Healthcare	28500	$5.8B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2015	n/a	In 2015 Allina Health implemented Epic Reporting Workbench as part of its Analytics and BI environment to centralize reporting for clinical, financial and operational teams. The deployment supported assignments across the Epic Professional Billing team, MyChart reporting, Home Health and Hospice reporting, and the General Reporting Workbench and Radar teams, with BI linkage to Qlikview for downstream analytics. Epic Reporting Workbench was used to author and operationalize a mix of operational and clinical reports, including Resolute Professional Billing reports, Medicare split billing logic, InBasket messaging metrics, Smartset usage, Encounter Analysis, Patient FYI Flags, Health Maintenance topics, lab order reporting, and immunization reporting. The implementation included extensive Clarity and EDW report development, and staff achieved Epic Resolute Professional Billing and Cogito Fundamentals certification to support configuration and report validation. Integrations were executed with Epic Clarity, the enterprise Data Warehouse EDW, and Chronicles for transaction level reconciliation, with Reporting Workbench feeding Qlikview for BI consumption and MyChart for patient facing report visibility. Operational coverage explicitly spanned financial services, clinical operations, professional billing, and home health and hospice reporting domains, and included month end reconciliation processes between Chronicles, Clarity and the EDW. Governance and process work centered on a ticket intake and prioritization workflow, cross training between RWB and Clarity reporting, and special project leadership for system wide initiatives. The team lead role included authoring over 150 custom Clarity and EDW reports, acting as lead report writer for the Epic 2017 upgrade, and driving the system wide bad debt conversion and reporting change project. Outcomes documented in the engagement include the design and implementation of a Medicare Wellness Split Billing report that collected upwards of $600,000 and established billing logic expected to enable correct billing at scale, plus consolidated month end reconciliation and upgraded reporting controls through Epic Reporting Workbench and associated EDW integration.
	Healthcare	3500	$60M	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2012	n/a
	Healthcare	7000	$2.1B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2016	n/a
	Healthcare	8800	$1.2B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2017	n/a
	Healthcare	1200	$350M	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2017	n/a
	Healthcare	82608	$15.9B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2012	n/a
	Healthcare	14466	$2.6B	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2019	n/a
	Healthcare	1100	$350M	United States	Epic Systems	Epic Reporting Workbench	Analytics and BI	2018	n/a

Showing 1 to 10 of 34 entries

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