List of Epos Now Customers
Epos Now
2-3 Norwich Business Park Whiting Road,
Norwich, NR4 6DJ,
United Kingdom
Norwich, NR4 6DJ,
United Kingdom
44 20 7183-6950
Professional Services
500
$63M
Since 2010, our global team of researchers has been studying Epos Now customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Epos Now for Point Of Sale from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Epos Now for Point Of Sale include: Thorntons Inc, a United States based Retail organisation with 4700 employees and revenues of $2.40 billion, Lloyds Pharmacy, a United Kingdom based Life Sciences organisation with 17000 employees and revenues of $2.16 billion, The Fragrance Shop Limited, a United Kingdom based Retail organisation with 1200 employees and revenues of $200.0 million, Vpz, a United Kingdom based Retail organisation with 250 employees and revenues of $40.0 million, Lympstone Manor Hotel, a United Kingdom based Leisure and Hospitality organisation with 90 employees and revenues of $8.0 million and many others.
Contact us if you need a completed and verified list of companies using Epos Now, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Epos Now customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Augill Castle | Leisure and Hospitality | 25 | $2M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2018 | n/a |
In 2018 Augill Castle implemented Epos Now Point Of Sale to support its hotel, restaurant and bar operations across front of house and back of house functions. The deployment was managed on site by the duty manager and covered transaction processing for the restaurant, bar tills and hotel sales workflows to support guest service and overnight staffing continuity.
Epos Now was configured as a networked till and sales system, with configuration work covering cash handling workflows, menu and drinks assortment changes, table management and staff permission settings. The duty manager handled initial setup and ongoing maintenance of Epos Now, and used the application to align F&B ordering and point of sale operations with day to day deliveries and supplier negotiations.
Operational coverage extended across the sandstone building and required technical adjustments to extend the system range so tills remained networked through thick walls, ensuring availability in multiple rooms and service areas. Ownership and governance rested with hotel management and the duty manager, who provided staff training, procedural controls for cash handling and maintained the Epos Now installation alongside other operational responsibilities to support guest service.
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Bayswell Park Hotel | Leisure and Hospitality | 60 | $6M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2019 | n/a |
In 2019, Bayswell Park Hotel implemented Epos Now, a Point Of Sale application, in its restaurant and bar. Epos Now provides accurate reporting on sales and inventory, and it automatically links with CaterBook to align bookings with point of sale transactions. The deployment focused on front of house order capture and back office sales reporting specific to food and beverage operations.
Configuration emphasized sales transaction processing, inventory management, and consolidated reporting modules, enabling stock control and routine revenue reconciliation workflows. Integration with CaterBook synchronizes reservation and dining data with Epos Now sales records, aligning booking information with point of sale transactions. The implementation centralized F&B operational data for management, supporting restaurant and bar staff operations and management reporting.
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Lloyds Pharmacy | Life Sciences | 17000 | $2.2B | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2008 | n/a |
In 2008 Lloyds Pharmacy implemented Epos Now, a Point Of Sale application, to standardize transaction processing and asset management across its retail network. The deployment covered 1,600 retail pharmacies, 900 office based users and 200 remote end users, and extended to an estate of more than 50,000 assets.
The implementation embedded ITIL best practice for Change Management, Release Management and Configuration Management as core operational controls for the Epos Now Point Of Sale environment. Functional capabilities implemented included IT Procurement services, a Service Request service accessible to all Lloyds Pharmacy employees, management of BAU IMACD requests and estate wide deployment orchestration for software and hardware updates.
IT Procurement services were designed and implemented to administer a 500k BAU IT budget and to provide centralized service request workflows for the organization. Epos Now, as the Point Of Sale application, served as the retail endpoint platform tied into procurement, service request handling and device configuration processes.
The program established working relationships with multiple third party suppliers for hardware provisioning and device management, including Dell, Toshiba, Teksys, Elcom and HP, alongside support providers Fujitsu-Siemens, Vista Retail Support and LANDesk. Those supplier and support relationships underpinned coordinated provisioning, warranty handling and remote support operations across the Epos Now estate.
Governance was formalized through Change, Release and Configuration Management processes to control deployments and BAU IMACD activity across retail sites and office locations. The initiative successfully implemented ITIL best practice and procurement services, supporting ongoing estate management and service request access for the full Lloyds Pharmacy employee base.
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Lympstone Manor Hotel | Leisure and Hospitality | 90 | $8M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2017 | n/a |
In 2017 Lympstone Manor Hotel implemented Epos Now as its Point Of Sale platform for hotel and restaurant operations across the Michelin-starred property. The deployment covered the hotel front desk, restaurant tills, and reception-led reservation workflows for a 90-employee leisure and hospitality operation including the vineyard and dining venues.
Epos Now was configured to support transaction processing and daily payment reconciliation, with user roles and access controls aligned to the reception and restaurant teams. The Senior Receptionist leads staff training and system updates, using Epos Now to record guest payments, manage restaurant checks, and coordinate reservations paperwork, while reconciling payments for restaurant and hotel on a daily cadence.
Epos Now was operated alongside integrations to Opera and Quadranet as part of the hospitality systems landscape, with data and operational handoffs between reservation records and point of sale transactions. Governance is centered on reception team processes, daily reconciliation routines, and coordinated communication between heads of teams to plan guest arrivals and special requirements, with ongoing system use and updates documented by front desk administration.
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The Fragrance Shop Limited | Retail | 1200 | $200M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2017 | n/a |
In 2017 The Fragrance Shop Limited deployed Epos Now as its Point Of Sale to centralize transaction capture and reporting across department store concessions and its own stores, including Harrods, John Lewis, Debenhams, The Perfume Shop and The Fragrance Shop. The implementation positioned Epos Now as the operational record for in-store sales and the primary source for weekly EPOS reporting used by commercial and account management teams.
Epos Now was configured to support core Point Of Sale capabilities including point-of-sale transaction processing, SKU-level stock visibility, pricing controls and routine sales reporting. The solution was used to populate weekly sales review packs, support daily reporting and to maintain retail forecasting files that inform Sell In Sell Out planning and budgeted forecasting activities handled by National Account Managers.
Operational data flows from Epos Now were structured to feed internal reporting and customer-facing activities, supporting the company B2B website and customer portals such as Boots adcard for key campaigns. The configuration emphasized exportable EPOS reports and forecasting outputs that supply the commercial team, supply chain contacts, buyers and suppliers with the sell-through and inventory signals needed for order negotiation and stock allocation.
Governance around the Epos Now deployment centered on National Account Manager workflows, with responsibilities defined for weekly reporting cadence, store audits, launch coordination including hype packs and incentive prizes, PR sample tracking and retailer store-level event requests. The Point Of Sale implementation intersected retail operations, commercial planning, visual merchandising and supply coordination and was embedded into the company processes for budgeting, forecasting and ad hoc analysis used to drive account-level decision making.
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Retail | 4700 | $2.4B | United States | Epos Now | Epos Now | Point Of Sale | 2004 | n/a |
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Retail | 250 | $40M | United Kingdom | Epos Now | Epos Now | Point Of Sale | 2024 | n/a |
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Buyer Intent: Companies Evaluating Epos Now
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Epos Now. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Epos Now for Point Of Sale include:
- HSBC, a United Kingdom based Banking and Financial Services organization with 212409 Employees
- UNIQ-Entertainment, a Finland based Leisure and Hospitality company with 10 Employees
- Ey India, a India based Professional Services organization with 50000 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD Epos Now Coverage
Epos Now is a Point Of Sale solution from Epos Now.
Companies worldwide use Epos Now, from small firms to large enterprises across 21+ industries.
Organizations such as Thorntons Inc, Lloyds Pharmacy, The Fragrance Shop Limited, Vpz and Lympstone Manor Hotel are recorded users of
Epos Now for Point Of Sale.
Companies using Epos Now are most concentrated in Retail, Life Sciences and Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using Epos Now are most concentrated in United States and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Epos Now across Americas, EMEA, and APAC.
Companies using Epos Now range from small businesses with 0-100 employees - 42.86%, to mid-sized firms with 101-1,000 employees - 14.29%, large organizations with 1,001-10,000 employees - 28.57%, and global enterprises with 10,000+ employees - 14.29%.
Customers of Epos Now include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Epos Now customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Point Of Sale.