List of Eptura Serraview Space Planning Customers
Eptura
950 East Paces Ferry Rd NE #800,
Atlanta, 30326, GA,
United States
Atlanta, 30326, GA,
United States
1 617-227-2508
Professional Services
1000
$266M
Since 2010, our global team of researchers has been studying Eptura Serraview Space Planning customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Eptura Serraview Space Planning for Facility Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Eptura Serraview Space Planning for Facility Management include: Bank of Montreal, a Canada based Banking and Financial Services organisation with 53597 employees and revenues of $25.19 billion, Suncorp Australia, a Australia based Insurance organisation with 11500 employees and revenues of $10.14 billion, Avaya, a United States based Professional Services organisation with 8000 employees and revenues of $2.50 billion, Ove Arup Systems, a United Kingdom based Professional Services organisation with 18000 employees and revenues of $2.00 billion, Cushman and Wakefield Australia, a Australia based Construction and Real Estate organisation with 2100 employees and revenues of $336.0 million and many others.
Contact us if you need a completed and verified list of companies using Eptura Serraview Space Planning, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avaya | Professional Services | 8000 | $2.5B | United States | Eptura | Eptura Serraview Space Planning | Facility Management | 2018 | Cushman & Wakefield |
In 2018 Avaya deployed Eptura Serraview Space Planning to address Facility Management requirements across its United States corporate real estate and workplace portfolio. The implementation was delivered with Cushman & Wakefield and targeted consolidation of floor plans, occupancy validation and chargeback workflows to enable centralized space reporting and governance.
Eptura Serraview Space Planning was configured to consolidate floor plans and canonical occupancy records, and it used Serraview workplace optimization and workforce enablement capabilities to accelerate reporting and improve employee experience. Functional capabilities implemented included space inventory management, occupancy analytics, workforce enablement tooling, and chargeback calculation to support finance and real estate decisioning.
The deployment supported corporate real estate, workplace operations and finance teams within Avaya US, with Cushman & Wakefield acting as the implementation partner. Integrations were focused on operational alignment between space data and chargeback processes, providing a single source of truth for CRE and workplace management workflows.
Governance changes centered on using validated occupancy data and chargeback reporting to drive portfolio decisions and operational policy for space allocation. Outcomes stated by the project included closing 15 leases and reducing Avaya’s footprint by nearly 25 percent, achieved through data-driven portfolio decisions enabled by Serraview.
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Bank of Montreal | Banking and Financial Services | 53597 | $25.2B | Canada | Eptura | Eptura Serraview Space Planning | Facility Management | 2014 | n/a |
In 2014 Bank of Montreal implemented Eptura Serraview Space Planning as a Facility Management application to centralize occupancy and space planning for its corporate real estate function. The deployment focused on Serraview’s occupancy and space planning tools across the bank’s Canadian estate, establishing a single view of vacancy and desk utilization to inform footprint decisions.
Eptura Serraview Space Planning was configured to provide occupancy mapping, vacancy transparency, and space planning workflows that supported scenario modeling and capacity planning. Functional capabilities emphasized occupancy tracking, space allocation, and reporting for real estate planners, aligning day to day space management with longer term footprint control.
Rollout covered the bank’s corporate real estate teams in Canada and was documented publicly when the case was co presented at WorkTech Toronto 2015, which described one year of benefits following the 2014 deployment. Documented outcomes included improved transparency of vacancy and occupancy planning and actions to avoid adding unnecessary footprint, reflecting operational governance changes in space decision making.
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Cushman and Wakefield Australia | Construction and Real Estate | 2100 | $336M | Australia | Eptura | Eptura Serraview Space Planning | Facility Management | 2017 | n/a |
In 2017, Cushman and Wakefield Australia implemented Eptura Serraview Space Planning in a Facility Management deployment focused on workspace rationalization and seat allocation. The implementation was targeted to support a large agile working transition involving approximately 1300 staff and to centralize space inventory and activity-based workplace design across the organization.
Eptura Serraview Space Planning was configured to manage space inventory, occupancy modeling, activity-based workspace layouts and desk and seating allocations, supporting planning for new fit-outs and relocations. The configuration aligned workspace planning outputs with facilities workflows, providing inputs used by teams responsible for inspections, defect tracking, tendered works and both planned preventative maintenance and reactive maintenance coordination.
The Serraview deployment operated alongside and shared operational data with systems used by the facilities organization, including Utrac, JDE, Converga, Focus, BMS and CREMS, enabling cohesive handling of asset, occupancy and service request information. Operational coverage included tenancy critical areas such as server rooms and UPS, daily soft services like internal and external service desks, security access provisioning and cleaning contractor management across Cushman and Wakefield Australia sites.
Governance for the implementation was exercised through Facilities Workplace Manager oversight, with structured team performance management, KPI tracking, contractor engagement and OH&S incident reporting incorporated into workflows. Project governance extended to capital works and new fit-out scoping, vendor tendering and approvals, with Eptura Serraview Space Planning serving as the authoritative system for workspace and seating transitions.
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Ove Arup Systems | Professional Services | 18000 | $2.0B | United Kingdom | Eptura | Eptura Serraview Space Planning | Facility Management | 2025 | n/a |
In 2025, Ove Arup Systems implemented Eptura Serraview Space Planning to unify workplace management across its global estate, aligning the deployment to the Facility Management agenda and addressing inconsistent processes across 80 sites. The program targets a connected, people centric workplace experience for a highly mobile workforce spanning more than 33 countries and incorporates country specific deployments such as an enhanced UK employee engagement layer.
Eptura Serraview Space Planning is deployed as the strategic workplace planning and space management core, with Serraview by Eptura configured for space inventory, occupancy modelling, and workplace planning workflows. The implementation also includes Eptura Engage in the UK to deliver employee experience capabilities and Eptura Visitor in select offices to streamline visitor intake and security workflows. These modules are presented as a unified Facility Management platform to support planning, day to day space operations, and workplace services coordination.
The platform integrates people data from Arup’s People & Culture function into the Eptura environment, creating a holistic dataset that links personnel profiles to assigned and flexible workspace. Consolidation of site data into the single Eptura platform provides a common reference for space utilisation analysis and scheduling, improving visibility across formerly disconnected systems. Integration work focused on synchronising headcount and location attributes, enabling coordinated space allocation and desk hoteling patterns.
Governance and process changes accompanied the technical rollout, with standardized workplace processes introduced to replace disparate local practices and a phased global rollout across the 80 sites. Operational ownership was aligned between Facilities, Workplace Experience, and People & Culture teams to manage configuration standards, change control, and user onboarding across regions. Visitor management was introduced in targeted offices first to validate workflows before broader propagation.
Reported outcomes include a unified approach to workplace management, improved space usage planning, and enhanced employee experience through consistent services and engagement tools. The deployment positions Ove Arup Systems to manage space decisions from a consolidated Facility Management platform while supporting cross site mobility and a consistent workplace experience.
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Suncorp Australia | Insurance | 11500 | $10.1B | Australia | Eptura | Eptura Serraview Space Planning | Facility Management | 2017 | n/a |
In 2017, Suncorp Australia implemented Eptura Serraview Space Planning, deploying the Eptura Serraview Space Planning application in the Facility Management category to centralize space planning and corporate real estate management across its Australian portfolio. The deployment focused on improving visibility of vacancies, enabling automated chargebacks, and supporting strategic restacking across sites.
The implementation configured functional modules for space inventory and occupancy management, vacancy reporting, chargeback automation, and scenario-based restacking and planning. Eptura Serraview Space Planning was used to aggregate occupancy data and to model flexible working moves, supporting workplace planning workflows and facilities cost allocation processes.
Operational coverage was national across Suncorp's Australian real estate portfolio, impacting corporate real estate, facilities management, workplace strategy, and finance teams responsible for chargebacks. The program centralized planning data and standardized workflows to enable coordinated restacking and automated finance handoffs for cost recovery.
The Australia program reported an increase in occupancy of approximately 40 percent and reported annual savings of about $30M through the shift to flexible working following the Eptura Serraview Space Planning deployment. Governance changes emphasized systematic restacking planning and automated chargeback controls to maintain occupancy gains and centralized visibility for ongoing space optimization.
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FAQ - APPS RUN THE WORLD Eptura Serraview Space Planning Coverage
Eptura Serraview Space Planning is a Facility Management solution from Eptura.
Companies worldwide use Eptura Serraview Space Planning, from small firms to large enterprises across 21+ industries.
Organizations such as Bank of Montreal, Suncorp Australia, Avaya, Ove Arup Systems and Cushman and Wakefield Australia are recorded users of
Eptura Serraview Space Planning for Facility Management.
Companies using Eptura Serraview Space Planning are most concentrated in Banking and Financial Services, Insurance and Professional Services, with adoption spanning over 21 industries.
Companies using Eptura Serraview Space Planning are most concentrated in Canada, Australia and United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Eptura Serraview Space Planning across Americas, EMEA, and APAC.
Companies using Eptura Serraview Space Planning range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 40%, and global enterprises with 10,000+ employees - 60%.
Customers of Eptura Serraview Space Planning include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Eptura Serraview Space Planning customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Facility Management.