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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Finys Billing Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
American Surety Company Insurance 30 $18M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2020 n/a
In 2020, American Surety Company began working with Finys Billing in the Insurance Billing Administration category to support a new Miscellaneous Surety division focused on small commercial surety bonds. The engagement was initiated while the company was standing up business processes and evaluating systems for bond issuance, with Finys Billing scoped to handle billing, claims accounting, financial reporting, agency management, document management, diary workflows, and payment processing for agencies and applicants. Finys Billing was configured to match American Surety’s screen flows, including Bond Management, Billing, Documents, and Diary, and Finys provided a functionally accurate, configurable testing environment. The vendor demonstrated early data migration and adapter logic, and the project produced a prioritized gap list during user acceptance testing in the first half of 2021 to sequence production features based on immediate revenue flow and operational risk. A key technical deliverable was an interface between the selected third party bond-issuance system and Finys Billing, plus data migration tooling that was demonstrated early in the evaluation. Operational coverage included agency pilot onboarding the week of May 15, 2022, and a production go live in June of 2022, after iterative UAT cycles; project communications and incident response were highlighted when a prelaunch security shutdown was resolved overnight and the pilot proceeded without data or processing failure. Governance and rollout emphasized process documentation, joint prioritization of time and cost, and direct involvement of Finys development resources on calls to accelerate issue resolution. Ongoing operational practices include regular UAT updates, brief scheduled maintenance windows that have been executed in 15 minutes, and continuity through low vendor turnover, with Finys infrastructure and security teams supporting databases, claims workflows, reinsurance interfaces, and future feature planning.
Farmers of Salem Insurance 60 $40M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2020 n/a
In 2020, Farmers of Salem implemented Finys Billing in the Insurance Billing Administration category. The deployment centralized policy administration, billing, and claims processes for the 60 person mutual insurer writing personal and commercial lines across New Jersey, Pennsylvania, Maryland, and Delaware, and included initial product builds for Homeowners, Personal Umbrella, Combination Dwelling, with Business Owners Policy and Commercial Package queued for rollout. The implementation delivered core modules for policy administration, billing, and claims, and included the Finys user interface, completed declarations, and both online and batch integrations. The project team used the Finys Design Studio to build rating algorithms, rate data tables, and test cases, and to create a smart model, endorsement forms, and Lookup Lists, aligning rating and product configuration with underwriting and actuarial needs. Operational integrations provided self-service portals for insureds and agents, enabling policy registration, document retrieval, payment processing, quoting, policy issuance, claims reporting, and claim status visibility. Claims functionality implemented detailed payment tracking by individual coverages and expense reporting for inhouse and outside adjusters, engineers, roofers, and attorneys, and the claims conversion was performed as a point in time cutover for all lines of business. Governance and rollout were structured with biweekly full team calls and weekly breakout calls for policy, billing, claims, and reports, enabling rapid issue resolution and release review. Stakeholders reported improved agent ease of doing business, fewer inbound calls to claims due to portal visibility, and the vendor team accommodated mid project scope changes including adding additional states, which provided operational flexibility during conversion.
Hospitality Insurance Group Insurance 36 $10M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2020 n/a
In 2020, Hospitality Insurance Group implemented Finys Billing. The Insurance Billing Administration deployment consolidated the insurer's core policy administration, claims, and billing functions across seven states, covering Commercial Property, General Liability, and Liquor Liability lines of business. The project used Finys Design Studio to configure quoting ahead of the full rollout, enabling underwriters to begin quoting on Finys Billing roughly one year before full system activation. Finys Billing was configured with a rules engine that removed spreadsheet dependent calculations, and the policy administration, claims, and billing modules were implemented to centralize underwriting workflows and payment processing. Marias Technology acted as the technical implementation partner, defining requirements, developing test plans, and translating Hospitality Insurance Group business needs into Finys system specifications. The program launched all seven states and multiple lines of business simultaneously, simplifying agent and broker interactions by avoiding a patchwork of staggered processes. Governance and change management emphasized staged feature exposure, leadership coaching on user expectations, and vendor supported configuration changes. The go live was reported as remarkably smooth and stable, underwriting teams adopted the system quickly, and the insurer is planning portal and mobile access alongside a business owners policy offering to expand into standard markets.
Insurance 40 $10M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2018 n/a
Insurance 20 $2M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2018 n/a
Insurance 1000 $500M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2011 n/a
Insurance 60 $100M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2013 n/a
Insurance 10 $1M United States Innovative Computer Systems Finys Billing Insurance Billing Administration 2018 n/a
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FAQ - APPS RUN THE WORLD Finys Billing Coverage

Finys Billing is a Insurance Billing Administration solution from Innovative Computer Systems.

Companies worldwide use Finys Billing, from small firms to large enterprises across 21+ industries.

Organizations such as Virginia Farm Bureau Insurance, Wayne Insurance Group, Farmers of Salem, American Surety Company and Mennonite Mutual Insurance are recorded users of Finys Billing for Insurance Billing Administration.

Companies using Finys Billing are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using Finys Billing are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Finys Billing across Americas, EMEA, and APAC.

Companies using Finys Billing range from small businesses with 0-100 employees - 87.5%, to mid-sized firms with 101-1,000 employees - 12.5%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Finys Billing include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Finys Billing customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Billing Administration.