List of Finys Billing Customers
Troy, 48084, MI,
United States
Since 2010, our global team of researchers has been studying Finys Billing customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Finys Billing for Insurance Billing Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Finys Billing for Insurance Billing Administration include: Virginia Farm Bureau Insurance, a United States based Insurance organisation with 1000 employees and revenues of $500.0 million, Wayne Insurance Group, a United States based Insurance organisation with 60 employees and revenues of $100.0 million, Farmers of Salem, a United States based Insurance organisation with 60 employees and revenues of $40.0 million, American Surety Company, a United States based Insurance organisation with 30 employees and revenues of $18.0 million, Mennonite Mutual Insurance, a United States based Insurance organisation with 40 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Finys Billing, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Finys Billing customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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American Surety Company | Insurance | 30 | $18M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, American Surety Company began working with Finys Billing in the Insurance Billing Administration category to support a new Miscellaneous Surety division focused on small commercial surety bonds. The engagement was initiated while the company was standing up business processes and evaluating systems for bond issuance, with Finys Billing scoped to handle billing, claims accounting, financial reporting, agency management, document management, diary workflows, and payment processing for agencies and applicants.
Finys Billing was configured to match American Surety’s screen flows, including Bond Management, Billing, Documents, and Diary, and Finys provided a functionally accurate, configurable testing environment. The vendor demonstrated early data migration and adapter logic, and the project produced a prioritized gap list during user acceptance testing in the first half of 2021 to sequence production features based on immediate revenue flow and operational risk.
A key technical deliverable was an interface between the selected third party bond-issuance system and Finys Billing, plus data migration tooling that was demonstrated early in the evaluation. Operational coverage included agency pilot onboarding the week of May 15, 2022, and a production go live in June of 2022, after iterative UAT cycles; project communications and incident response were highlighted when a prelaunch security shutdown was resolved overnight and the pilot proceeded without data or processing failure.
Governance and rollout emphasized process documentation, joint prioritization of time and cost, and direct involvement of Finys development resources on calls to accelerate issue resolution. Ongoing operational practices include regular UAT updates, brief scheduled maintenance windows that have been executed in 15 minutes, and continuity through low vendor turnover, with Finys infrastructure and security teams supporting databases, claims workflows, reinsurance interfaces, and future feature planning.
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Farmers of Salem | Insurance | 60 | $40M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, Farmers of Salem implemented Finys Billing in the Insurance Billing Administration category. The deployment centralized policy administration, billing, and claims processes for the 60 person mutual insurer writing personal and commercial lines across New Jersey, Pennsylvania, Maryland, and Delaware, and included initial product builds for Homeowners, Personal Umbrella, Combination Dwelling, with Business Owners Policy and Commercial Package queued for rollout.
The implementation delivered core modules for policy administration, billing, and claims, and included the Finys user interface, completed declarations, and both online and batch integrations. The project team used the Finys Design Studio to build rating algorithms, rate data tables, and test cases, and to create a smart model, endorsement forms, and Lookup Lists, aligning rating and product configuration with underwriting and actuarial needs.
Operational integrations provided self-service portals for insureds and agents, enabling policy registration, document retrieval, payment processing, quoting, policy issuance, claims reporting, and claim status visibility. Claims functionality implemented detailed payment tracking by individual coverages and expense reporting for inhouse and outside adjusters, engineers, roofers, and attorneys, and the claims conversion was performed as a point in time cutover for all lines of business.
Governance and rollout were structured with biweekly full team calls and weekly breakout calls for policy, billing, claims, and reports, enabling rapid issue resolution and release review. Stakeholders reported improved agent ease of doing business, fewer inbound calls to claims due to portal visibility, and the vendor team accommodated mid project scope changes including adding additional states, which provided operational flexibility during conversion.
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Hospitality Insurance Group | Insurance | 36 | $10M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2020 | n/a |
In 2020, Hospitality Insurance Group implemented Finys Billing. The Insurance Billing Administration deployment consolidated the insurer's core policy administration, claims, and billing functions across seven states, covering Commercial Property, General Liability, and Liquor Liability lines of business.
The project used Finys Design Studio to configure quoting ahead of the full rollout, enabling underwriters to begin quoting on Finys Billing roughly one year before full system activation. Finys Billing was configured with a rules engine that removed spreadsheet dependent calculations, and the policy administration, claims, and billing modules were implemented to centralize underwriting workflows and payment processing.
Marias Technology acted as the technical implementation partner, defining requirements, developing test plans, and translating Hospitality Insurance Group business needs into Finys system specifications. The program launched all seven states and multiple lines of business simultaneously, simplifying agent and broker interactions by avoiding a patchwork of staggered processes.
Governance and change management emphasized staged feature exposure, leadership coaching on user expectations, and vendor supported configuration changes. The go live was reported as remarkably smooth and stable, underwriting teams adopted the system quickly, and the insurer is planning portal and mobile access alongside a business owners policy offering to expand into standard markets.
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Insurance | 40 | $10M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
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Insurance | 20 | $2M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
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Insurance | 1000 | $500M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2011 | n/a |
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Insurance | 60 | $100M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2013 | n/a |
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Insurance | 10 | $1M | United States | Innovative Computer Systems | Finys Billing | Insurance Billing Administration | 2018 | n/a |
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Buyer Intent: Companies Evaluating Finys Billing
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